Best Back-Office Support Agencies in United States
Strengthen your internal foundation with elite back-office support companies. Our directory allows you to filter providers by operational specialty, including payroll, HR support, and procurement. Review detailed company profiles and verified feedback to find reliable partne..
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69 Companies providing Back-Office Support
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Vivaro Nearshore provides high-quality outsourcing services by recruiting and placing remote employees from El Salvador into US professional firms. They specialize in Law Firms, Accounting, and Home Services, capitalizing on El Salvador's neutral English accent and advantage..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Industries
Legal
Healthcare
Home Services
E-commerce
Finance & Accounting
Media
Region
United States
El Salvador
Languages
English
Overall Ratings
29 Reviews
FGC+ is an end-to-end business process outsourcing (BPO) solutions provider that gives businesses access to skilled, fully managed teams to handle non-core functions and drive sustainable growth. They operate as a seamless, passionate extension of the client's brand, investi..
Read more about FGC+ services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Help Desk Support
Live Chat Support
Industries
Healthcare
Insurance
Real Estate
Hospitality
E-commerce
Region
United States
Philippines
Languages
English
Overall Ratings
38 Reviews
SunTec India is a data-centric IT outsourcing company with over 25 years of experience, specializing in multi-process services. They are ISO 9001:2015/27001:2022 and HIPAA/GDPR compliant. Their core strength lies in reliable end-to-end data support, including collection, man..
Read more about SunTec India services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Software Development
Mobile App Development
UX/UI Design
Web Design
SEO Strategy
PPC Advertising
Social Media Management
Lead Generation
Content Marketing
Cloud Computing
IT Consulting
Industries
Healthcare
Real Estate
E-commerce
Finance & Accounting
Region
India
United States
Languages
English
Overall Ratings
804 Reviews
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol..
Read more about Fusion CX services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support
Industries
Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality
Region
United States
Languages
Multilingual
Overall Ratings
24 Reviews
MEDVA provides secure, scalable staffing of Medical Virtual Assistants (MVAs) for doctors and healthcare practices, including Dental and Orthodontic specialties. Created by doctors for doctors, they ensure HIPAA-compliance with a secure digital environment, SOC 2 training, a..
Read more about MED VA services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Calendar Scheduling
Email Inbox Management
Data Entry
Transcription
Email Support
Inbound & Outbound Call Center
Industries
Healthcare
Region
United States
Philippines
Languages
English
Overall Ratings
1 Reviews
Task Force BPO provides tech-enabled, expert consulting, and business support services with a focus on delivering quality and value in specialized sectors. Their core BPO services are tailored for highly regulated industries, including Insurance, Healthcare (billing), Logist..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Multichannel Support
Administrative Support
Email Support
Help Desk Support
Industries
Healthcare
Insurance
Finance & Accounting
Region
United States
North Macedonia
Languages
English
Overall Ratings
4 Reviews
Vserve EBusiness Solutions is an ISO 27001:2013 certified IT-enabled service provider specializing in full-service e-commerce and business process outsourcing (BPO). With two decades of experience, they offer sustainable, data-driven solutions to help enterprises transform a..
Read more about VServe Solution services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
SEO Strategy
PPC Advertising
Social Media Management
Content Marketing
Lead Generation
Cloud Computing
IT Consulting
Software Development
Mobile App Development
UX/UI Design
Web Design
Industries
E-commerce
Region
United States
India
Languages
English
Overall Ratings
66 Reviews
iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, L..
Read more about iFIVE Global services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Administrative Support
IT Help Desk
Lead Generation
Industries
Healthcare
Legal
Finance & Accounting
Region
United States
Philippines
Languages
English
Overall Ratings
30 Reviews
Telework PH is a homegrown BPO based in Bulacan, Philippines, focused on providing cost-effective, high-quality offshore staffing with a humanized approach. They specialize in Customer Experience (CX) and Contact Center Services, building 100% dedicated, English-speaking sup..
Read more about Telework PH services and insights
Services
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Live Chat Support
Email Support
Multichannel Support
Region
United States
Philippines
Languages
English
Overall Ratings
47 Reviews
Red Pen Virtual Assistants provides U.S.-based virtual assistants with backgrounds in education to help businesses make their mark. They believe former teachers possess superior communication, organizational, and strategic thinking skills, ensuring every task receives an "A+..
Read more about Red Pen Virtual Assistants services and insights
Services
Core Service
Core Service
Core Service
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Content Marketing
Transcription
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Finance & Accounting
Education
Coaching
Publishing
Region
United States
Languages
English
Overall Ratings
9 Reviews
Allied Global is a global leader in Business Process Outsourcing (BPO) and Technology Services, founded in 2006. Originating in Guatemala and expanding significantly, including acquiring US-based Marketlink, they now operate across four countries with over 6,500 dedicated al..
Read more about Allied Global services and insights
Services
Core Service
Core Service
Help Desk Support
Back-Office Support
Industries
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
Guatemala
United States
Honduras
El Salvador
Languages
English
Overall Ratings
649 Reviews
Gabtech Global is a US-based, Filipino-owned global staffing company that provides remote professionals from the Philippines since 2017. They serve as a growth enabler for start-ups and entrepreneurs, offering a fully managed, low-risk solution for team expansion. They handl..
Read more about Gabtech Global services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Data Entry
Executive Assistant
Back-Office Support
Business Operations
Email Support
Technical Support
Inbound & Outbound Call Center
Industries
Healthcare
Education
Finance & Accounting
Region
United States
Languages
English
Overall Ratings
15 Reviews
PATLive provides 24/7/365 live virtual receptionist and call answering services, boasting over three decades of experience and a 100% U.S.-based team. They focus on offering seamless, professional communication for businesses of all sizes, ensuring fast answer times (averagi..
Read more about PAT Live services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Virtual Assistant
Lead Generation
Calendar Scheduling
Industries
Legal
Real Estate
Region
United States
Languages
English
Overall Ratings
198 Reviews
TP (Teleperformance) is a global leader in digital business services, specializing in integrated, human-centric solutions powered by "Orchestrated Intelligence." They combine human expertise with AI-enabled processes to deliver fast, reliable customer experiences and optimiz..
Read more about Teleperformance services and insights
Services
Core Service
Core Service
Core Service
Live Chat Support
Email Support
Back-Office Support
Order Processing
Industries
Media
E-commerce
Finance & Accounting
Healthcare
Insurance
Region
France
United States
Languages
English
Multilingual
Overall Ratings
224 Reviews
Back Office Betties specializes exclusively in providing Virtual Legal Receptionist and Virtual Legal Assistant services for small to mid-sized law firms. Their US-based, legally trained staff handles everything from client intake and case notes to scheduling and administrat..
Read more about Back Office Betties services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Administrative Support
Email Support
Lead Generation
Industries
Legal
Region
United States
Languages
English
Overall Ratings
51 Reviews
Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call..
Read more about BYRNES MESSAGE BUREAU services and insights
Services
Core Service
Core Service
Back-Office Support
Order Processing
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
English
Overall Ratings
5 Reviews
Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glu..
Read more about Dexcomm Answering Service services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Order Processing
Industries
Home Services
Healthcare
Region
United States
Languages
English
Overall Ratings
33 Reviews
Pac Biz is an outsourcing partner specializing in customer support and virtual assistants for fast-growing businesses in e-commerce, transportation, and SaaS. With over a decade of experience, they provide dependable, AI + HI (Human Intelligence) powered solutions to streaml..
Read more about Pac Biz Outsourcing services and insights
Services
Core Service
Core Service
Inbound & Outbound Call Center
Live Chat Support
Email Support
Administrative Support
Data Entry
Back-Office Support
Industries
Home Services
Media
Real Estate
Hospitality
E-commerce
Region
United States
Philippines
Languages
English
Overall Ratings
7 Reviews
DOXA Talent specializes in building customizable nearshore & offshore teams by sourcing the top 1% of talent through their philosophy of Conscious Outsourcing®. They focus on ethical employment, providing full benefits and WFH flexibility to ensure loyalty and retention...
Read more about DOXA Talent services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Technical Support
IT Help Desk
IT Consulting
Industries
Real Estate
Construction
Home Services
Finance & Accounting
HR & Recruiting
Healthcare
Region
United States
Colombia
Vietnam
Philippines
Languages
English
Overall Ratings
18 Reviews
123Employee is a large Business Process Outsourcing (BPO) company founded in 2006 with a mission to make outsourcing affordable for small and medium-sized businesses globally. They specialize in providing dedicated, full-time offshore Virtual Assistants (VAs) and offer compr..
Read more about 123 Employee services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Administrative Support
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Social Media Management
Content Marketing
Video Marketing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Languages
English
Overall Ratings
6 Reviews
Frequently Asked Questions
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.