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Back-Office Support for E-commerce & Order Processing
Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.
293 Companies Found
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Philippines
Optimum Source Inc. is a premier service provider of integrated Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO), and Information Technology Outsourcing (ITO) solutions, specializing in building scalable, high-performance teams. With over 27 years of e..
Read more about OptimumSource services and insights
Services
Back-Office Support
Core Service
Lead Generation
Core Service
Marketing Strategy
IT Help Desk
Industries
Finance & Accounting
HR & Recruiting
Media
E-commerce
Region
Philippines
Languages
English
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Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Software Development
Core Service
Technical Support
Help Desk Support
Email Support
Live Chat Support
Web Development
Cloud Computing
IT Consulting
Industries
Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce
Region
India
Languages
Multilingual
English
United States
iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, L..
Read more about iFIVE Global services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Administrative Support
IT Help Desk
Lead Generation
Industries
Healthcare
Legal
Finance & Accounting
Region
United States
Philippines
Languages
English
Brickwork India, co-founded in 2005, is a pioneer of the "Remote Executive Assistant" (REA™) concept, offering specialized virtual assistance and business support. Certified with ISO 27001:2013/2022 for data security, they serve over 15,000 clients across 179 countries, rang..
Read more about Brickwork India services and insights
Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Lead Generation
Content Marketing
Social Media Management
UX/UI Design
Graphic Design
Logo Design
Region
India
Languages
English
Virtual Assistants Ireland is a dedicated service providing locally-based, experienced Virtual Assistants (VAs) in Ireland to entrepreneurs and established businesses. They offer a comprehensive range of virtual services, ensuring alignment with Irish time zones and local bu..
Read more about Virtual Assistants Ireland services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Email Marketing
SEO Strategy
PPC Advertising
Marketing Strategy
Social Media Management
Content Marketing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Region
Philippines
South Africa
Ireland
Languages
English
United States
Kinetic Innovative Staffing is an outsourced remote staffing solutions partner that helps businesses build teams with highly qualified, Philippines-based talent, offering cost savings of up to 76%. Since 2013, they have filled over 15,000 roles by managing the entire process..
Read more about Kinetic Innovative Staffing services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Technical Support
IT Help Desk
Software Development
Industries
Construction
Education
Finance & Accounting
Healthcare
HR & Recruiting
Legal
Media
Real Estate
Hospitality
Region
United States
Central African Republic
Australia
Singapore
Languages
English
Great Neck, United States
The Hour is a leading USA-based Business Outsourcing Partner that delivers Virtual Assistant and AI-powered remote team solutions to a diverse client base, including startups, SMEs, and large enterprises. They specialize in building experienced, industry-specific remote staf..
Read more about The Hour services and insights
Services
Virtual Assistant
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Administrative Support
Data Entry
Email Support
Live Chat Support
Lead Generation
Social Media Management
Industries
Insurance
Real Estate
E-commerce
Healthcare
Finance & Accounting
HR & Recruiting
Region
United States
Languages
English
United States
GMVA is the #1 choice for remote medical staffing, providing HIPAA-Certified Medical Virtual Assistants exclusively to healthcare practices. Their college-educated MVAs handle administrative and back-office tasks like scheduling, billing, and prior authorizations, helping pr..
Read more about Global Medical Virtual Assistants services and insights
Services
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Calendar Scheduling
Data Entry
Customer Support
Inbound & Outbound Call Center
Email Support
Industries
Healthcare
Region
United States
Languages
English
Datum Decipher Analytics is a global partner specializing in Data, BPO, and Technology Solutions, focused on empowering businesses with bespoke IT solutions since 2020. They help clients save costs and achieve sustainable growth by blending human expertise with cutting-edge..
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Services
Back-Office Support
Core Service
Data Entry
Core Service
Help Desk Support
Core Service
Software Development
Core Service
Mobile App Development
Core Service
Virtual Assistant
Administrative Support
Email Inbox Management
Calendar Scheduling
Lead Generation
Live Chat Support
Email Support
Order Processing
Cloud Computing
IT Consulting
Industries
Real Estate
E-commerce
Finance & Accounting
Construction
Media
Region
India
Languages
English
Philippines
iSupport Worldwide is a US-owned BPO company, founded in 2006, that specializes in providing dedicated, world-class staffing, facilities, and managed operations, enabling fast-growing companies and SMEs to scale up quickly. They focus on crafting personalized offshoring solu..
Read more about iSupport Worldwide services and insights
Services
Customer Support
Core Service
Technical Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Administrative Support
Help Desk Support
Email Support
Live Chat Support
Software Development
IT Help Desk
Cloud Computing
System Administration
Industries
Healthcare
Construction
Finance & Accounting
Region
Philippines
Languages
Multilingual
English
United States
Burnett Specialists is a Houston-based, privately-held, employee-owned recruiting and temporary staffing company founded in 1974, recognized as the largest of its kind in Texas and a nationally certified Woman-Owned Business (WBE). They offer comprehensive recruitment soluti..
Read more about Burnett Specialists services and insights
Services
Administrative Support
Core Service
Back-Office Support
Core Service
Data Entry
Industries
HR & Recruiting
Finance & Accounting
Legal
Region
United States
Languages
English
Dubai, United Arab Emirates
Kinetic Business Solutions is an American-managed BPO firm operating out of the Philippines, offering innovative and efficient business solutions across all sectors. They provide a comprehensive suite of BPO, IT, and data services, including customer support, data labeling,..
Read more about Kinetic Business Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Administrative Support
Transcription
Virtual Assistant
Industries
Construction
Region
United Arab Emirates
Philippines
Languages
English
Philippines
Boutique Outsource Solutions (BOS) is a family-owned Business Process Outsourcing (BPO) company specializing in building dedicated offshore teams, primarily in the Philippines. They provide comprehensive "worry-free" support including HR services (onboarding, contract manage..
Read more about Boutique Outsource Solutions services and insights
Services
Back-Office Support
Core Service
Business Operations
Core Service
Administrative Support
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Customer Support
Technical Support
IT Help Desk
IT Consulting
Data Entry
Marketing Strategy
Content Marketing
Industries
Finance & Accounting
Region
Philippines
Languages
English
United States
Pyras is a business outsourcing company that provides solutions to cut costs and drive results. They connect businesses with top-tier talent and manage legal compliance, payroll, and HR. The company's focus is on helping clients grow, innovate, and succeed by offering a vari..
Read more about Pyras services and insights
Services
Customer Support
Core Service
Technical Support
Core Service
Virtual Assistant
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Web Design
UX/UI Design
Video Editing & Motion Graphics
Social Media Management
Content Marketing
Lead Generation
Software Development
Mobile App Development
Cloud Computing
IT Consulting
Graphic Design
Industries
E-commerce
Finance & Accounting
Region
United States
Languages
English
Lewes, United States
Telework PH is a homegrown BPO based in Bulacan, Philippines, focused on providing cost-effective, high-quality offshore staffing with a humanized approach. They specialize in Customer Experience (CX) and Contact Center Services, building 100% dedicated, English-speaking sup..
Read more about Telework PH services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Live Chat Support
Email Support
Multichannel Support
Region
United States
Philippines
Languages
English
TaskVenturers, based in India, provides affordable 24/7 virtual assistant services to entrepreneurs and small-to-medium-sized businesses globally. They aim to simplify virtual assistance by offering low hourly rates, various pricing plans, and a wide range of services. Each..
Read more about Task Venturers services and insights
Services
Administrative Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Cloud Computing
Workflow Automation
Business Process Automation
Graphic Design
UX/UI Design
Mobile App Development
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
India
Languages
English
Australia
Acquire Intelligence, formerly known as Acquire BPO, is a global business process outsourcing (BPO) and AI solutions provider that delivers high-performance and innovative services across 15 worldwide locations. The company focuses on transforming businesses intelligently th..
Read more about Acquire Intelligence services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
IT Help Desk
Core Service
Cloud Computing
Core Service
Cybersecurity
Core Service
IT Consulting
Core Service
Live Chat Support
Data Entry
Administrative Support
Business Operations
Email Support
Industries
Finance & Accounting
Region
Australia
United States
Philippines
Dominican Republic
Languages
English
McKinney, United States
Insuserve is an insurance back-office process outsourcing (BPO) company providing specialized services to agencies, brokers, carriers, and MGA's through Insurance Virtual Assistants (VAs). Their services are designed to achieve cost savings and increase efficiency by handlin..
Read more about Insuserve 1 services and insights
Services
Dedicated Virtual Assistants
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Customer Support
Email Support
Industries
Insurance
Region
United States
Languages
English
Philippines
DBOS is an Australian offshore staffing provider that offers world-class outsourcing services from the Philippines, catering specifically to Australian small and medium businesses (SMEs) struggling with high domestic labor costs. They connect clients with a dedicated, highly..
Read more about DBOS services and insights
Services
Back-Office Support
Core Service
Customer Support
Core Service
Data Entry
Core Service
Web Development
Core Service
Software Development
Core Service
Virtual Assistant
Administrative Support
SEO Strategy
Social Media Management
Content Marketing
Email Marketing
IT Help Desk
Cloud Computing
System Administration
Industries
Finance & Accounting
Insurance
Region
Philippines
Languages
English
Sri Lanka
Businessfocus360 is a Sri Lanka-based Business Process Outsourcing (BPO) company founded in 2014, striving for excellence in customer-centric service delivery. They offer high-quality, cost-effective back-office services to support clients' competitive offerings across secto..
Read more about Businessfocus 360 services and insights
Services
Back-Office Support
Core Service
Data Entry
Core Service
Business Operations
Core Service
Inbound & Outbound Call Center
Core Service
Order Processing
Email Marketing
Marketing Strategy
Industries
Finance & Accounting
E-commerce
HR & Recruiting
Region
Sri Lanka
Australia
Languages
English
Go back to Search resultsFrequently Asked Questions
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
