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Back-Office Support for E-commerce & Order Processing

Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.

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293 Companies Found
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Outsourced is a premium ISO certified offshore staffing and BPO company specializing in providing dedicated, full-time, top-tier Filipino professionals to international clients. They offer both remote and state-of-the-art office-based staff, covering diverse roles in IT, fin.. Read more about Outsource Philippines services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Email Support
Live Chat Support
Data Entry
Lead Generation
SEO Strategy
Social Media Management
Web Design
Graphic Design
Technical Support

Industries

Healthcare
Finance & Accounting
E-commerce
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
2 Reviews
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India Rep is a Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) company in India that helps global businesses achieve cost savings and increased productivity by building dedicated offshore back-office teams. They specialize in a wide range of servic.. Read more about India Rep Co services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Customer Support
Inbound & Outbound Call Center
Virtual Assistant
Order Processing

Industries

E-commerce
Media
Finance & Accounting
HR & Recruiting

Region

India

Languages

English
Overall Ratings
4.2
196 Reviews
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OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi.. Read more about OWORKERS services and insights

Services

Customer Support
Core Service
Technical Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support

Industries

Healthcare
E-commerce
Insurance
Hospitality

Region

United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines

Languages

Multilingual
English
French
Overall Ratings
4.5
26 Reviews
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Virtual Staffing Solutions (VSS) is a global outsourcing and staffing company specializing in providing affordable, high-caliber staff primarily from the Philippines. They serve as a flexible, certified extension of a client's team, offering key BPO services such as Inbound/.. Read more about Virtual Staffing Solutions services and insights

Services

Technical Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Lead Generation
Administrative Support
Business Operations

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching

Region

Philippines
United States

Languages

English
Overall Ratings
4.4
9 Reviews
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Virtudesk provides skilled Virtual Assistants (VAs) with a strong focus on Social Media Management, Digital Marketing, and Operational Support across a variety of industries (Real Estate, Accounting, Legal, Healthcare). They aim to be a client's partner in business efficienc.. Read more about Virtudesk services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Email Support
Lead Generation
Social Media Management
Content Marketing
Email Marketing
Video Marketing
Graphic Design
Video Editing & Motion Graphics
Technical Support
Help Desk Support

Industries

Real Estate
Healthcare
Finance & Accounting
HR & Recruiting
Education
Insurance
Legal
Media

Region

United States

Languages

English
Overall Ratings
4.9
335 Reviews
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SkillSource India is a business process outsourcing (BPO) provider with a global delivery center in Pune, India, offering cost-effective and scalable 24/7 omnichannel support. They deploy world-class teams on demand to handle diverse and intricate business functions for clie.. Read more about SkillSource India services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support
Social Media Management
Email Marketing
Marketing Strategy

Industries

Real Estate
Insurance
Education
Hospitality
Media
Legal
Healthcare

Region

India
United States

Languages

English
Overall Ratings
4.1
33 Reviews
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Virtual Assistants Ireland is a dedicated service providing locally-based, experienced Virtual Assistants (VAs) in Ireland to entrepreneurs and established businesses. They offer a comprehensive range of virtual services, ensuring alignment with Irish time zones and local bu.. Read more about Virtual Assistants Ireland services and insights

Services

Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Marketing
SEO Strategy
PPC Advertising
Marketing Strategy
Social Media Management
Content Marketing

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting

Region

Philippines
South Africa
Ireland

Languages

English
Overall Ratings
5.0
9 Reviews
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Kinetic Innovative Staffing is an outsourced remote staffing solutions partner that helps businesses build teams with highly qualified, Philippines-based talent, offering cost savings of up to 76%. Since 2013, they have filled over 15,000 roles by managing the entire process.. Read more about Kinetic Innovative Staffing services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Technical Support
IT Help Desk
Software Development

Industries

Construction
Education
Finance & Accounting
Healthcare
HR & Recruiting
Legal
Media
Real Estate
Hospitality

Region

United States
Central African Republic
Australia
Singapore

Languages

English
Overall Ratings
4.5
8 Reviews
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BPO Services (bposervices.co.za) is a specialist Business Process Outsourcing firm operating as a highly capable extension of its clients' teams, focusing on customer care and complex, high-risk campaigns. Based in South Africa, their mission is to be brand ambassadors by pr.. Read more about BPO Client Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Technical Support
Social Media Management

Industries

Media
Home Services
Hospitality
E-commerce

Region

South Africa

Languages

English
Overall Ratings
4.3
3 Reviews
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Office Beacon
4.1
location pin icon Redondo Beach, United States
Office Beacon is a remote staffing and virtual assistant services company trusted by over 4,000 clients globally, offering managed teams that operate 24/7 to boost operational margins. They provide a comprehensive range of remote staff, including executive, sales, marketing,.. Read more about Office Beacon services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Data Entry
Core Service
Lead Generation
Email Inbox Management
Calendar Scheduling
Social Media Management
Content Marketing
Software Development
IT Help Desk
Cloud Computing
System Administration

Industries

Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce
Construction
Legal

Region

United States
India

Languages

English
Overall Ratings
4.1
704 Reviews
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VA Central
5.0
location pin icon Central African Republic
VA Central is a UK-based virtual assistant service that matches businesses with dedicated, experienced Virtual Assistants (VAs), claiming to select only the top 3% of talent. They provide VAs with over five years of experience across various domains, including Executive, Leg.. Read more about VA Central services and insights

Services

Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting

Region

Central African Republic

Languages

English
Overall Ratings
5.0
12 Reviews
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TaskVenturers, based in India, provides affordable 24/7 virtual assistant services to entrepreneurs and small-to-medium-sized businesses globally. They aim to simplify virtual assistance by offering low hourly rates, various pricing plans, and a wide range of services. Each.. Read more about Task Venturers services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Graphic Design
UX/UI Design
Mobile App Development
Cloud Computing
Workflow Automation
Business Process Automation

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

India

Languages

English
Overall Ratings
4.7
11 Reviews
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Datum Decipher Analytics is a global partner specializing in Data, BPO, and Technology Solutions, focused on empowering businesses with bespoke IT solutions since 2020. They help clients save costs and achieve sustainable growth by blending human expertise with cutting-edge.. Read more about Datum Decipher Analytics services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Help Desk Support
Core Service
Software Development
Core Service
Mobile App Development
Core Service
Email Support
Order Processing
Cloud Computing
IT Consulting
Virtual Assistant
Administrative Support
Email Inbox Management
Calendar Scheduling
Lead Generation
Live Chat Support

Industries

Real Estate
E-commerce
Finance & Accounting
Construction
Media

Region

India

Languages

English
Overall Ratings
3.8
6 Reviews
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Boomering Ph is a Philippines-based offshore staffing and outsourcing partner that connects international companies with high-calibre remote Filipino talent. They offer a full spectrum of services, including Virtual Assistants, Executive Assistants, BPO roles, Accounting, Sa.. Read more about Boomering PH services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Customer Support
Core Service
IT Help Desk
Managed IT
Cloud Computing
System Administration
Lead Generation

Region

Philippines

Languages

English
Overall Ratings
4.5
40 Reviews
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Infinit-O is a BPO (Business Process Outsourcing) company that specializes in delivering transformative Business Process Optimization (BPO) solutions exclusively to organizations in the Finance and Healthcare sectors. As a trusted partner, they combine deep, specialized indu.. Read more about Infinit-O services and insights

Services

Order Processing
Core Service
Back-Office Support
Core Service
Managed IT
Core Service
IT Help Desk
Core Service
Remote Technical Support
Core Service
Network Management
Data Backup & Recovery
System Administration

Industries

Finance & Accounting
Healthcare

Region

United States
Philippines

Languages

English
Overall Ratings
4.1
35 Reviews
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Billing Care Solutions (BCS) is a Revenue Cycle Management (RCM) and medical billing company focused on helping healthcare providers nationwide recover lost revenue and ensure full compliance. They offer HIPAA-compliant, AI-driven medical billing and coding services with ICD.. Read more about Billing Care Solutions services and insights

Services

Back-Office Support
Core Service

Industries

Healthcare

Region

United States
Pakistan

Languages

English
Overall Ratings
4.8
54 Reviews
Expand Details
MED VA
5.0
location pin icon Las Vegas, United States
MEDVA provides secure, scalable staffing of Medical Virtual Assistants (MVAs) for doctors and healthcare practices, including Dental and Orthodontic specialties. Created by doctors for doctors, they ensure HIPAA-compliance with a secure digital environment, SOC 2 training, a.. Read more about MED VA services and insights

Services

Administrative Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Calendar Scheduling
Email Inbox Management
Data Entry
Transcription
Email Support
Inbound & Outbound Call Center

Industries

Healthcare

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
1 Reviews
Expand Details
SunTec India is a data-centric IT outsourcing company with over 25 years of experience, specializing in multi-process services. They are ISO 9001:2015/27001:2022 and HIPAA/GDPR compliant. Their core strength lies in reliable end-to-end data support, including collection, man.. Read more about SunTec India services and insights

Services

Web Development
Core Service
E-commerce Development
Core Service
Customer Support
Core Service
Email Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
SEO Strategy
PPC Advertising
Social Media Management
Lead Generation
Content Marketing
Cloud Computing
IT Consulting
Software Development
Mobile App Development
UX/UI Design
Web Design

Industries

Healthcare
Real Estate
E-commerce
Finance & Accounting

Region

India
United States

Languages

English
Overall Ratings
3.7
796 Reviews
Expand Details
ServerPlus provides customer and technical support outsourcing solutions, primarily targeting Internet Service Providers (ISPs), Managed Service Providers (MSPs), and BPOs. They offer a 24/7/365 team to handle everything from troubleshooting and billing to sales calls, MDU-B.. Read more about Server Plus services and insights

Services

Customer Support
Core Service
Technical Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Inbound & Outbound Call Center
Core Service
Email Support

Region

United States

Languages

English
Overall Ratings
3.4
24 Reviews
Expand Details
Medheave is a premier, HIPAA-compliant medical billing and Revenue Cycle Management (RCM) company based in Boston, Massachusetts, serving healthcare providers across the entire USA. The company offers a comprehensive suite of services, including Medical Billing, Medical Codi.. Read more about MedHeave medical billing company services and insights

Services

Back-Office Support
Core Service
Data Entry

Industries

Healthcare

Region

United States
Pakistan

Languages

English
Overall Ratings
3.0
4 Reviews
Expand Details
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.