Businessfocus 360
About Businessfocus 360
Businessfocus360 is a Sri Lanka-based Business Process Outsourcing (BPO) company founded in 2014, striving for excellence in customer-centric service delivery. They offer high-quality, cost-effective back-office services to support clients' competitive offerings across sectors like Finance, eCommerce, and Healthcare. Core services include Outsourced Data Digitalisation, Entry and Transaction Processing, Back Office Data Management, and Man-power Placement (HR Outsourcing). A key focus is Customer Experience Management (CEM), for which they developed a product to quantify customer feedback for strategic planning. They guarantee high quality and reliability, tailoring solutions to seamlessly integrate with client operations.
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