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Businessfocus 360
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About Businessfocus 360
Businessfocus360 is a Sri Lanka-based Business Process Outsourcing (BPO) company founded in 2014, striving for excellence in customer-centric service delivery. They offer high-quality, cost-effective back-office services to support clients' competitive offerings across sectors like Finance, eCommerce, and Healthcare. Core services include Outsourced Data Digitalisation, Entry and Transaction Processing, Back Office Data Management, and Man-power Placement (HR Outsourcing). A key focus is Customer Experience Management (CEM), for which they developed a product to quantify customer feedback for strategic planning. They guarantee high quality and reliability, tailoring solutions to seamlessly integrate with client operations.
Industries
Region
Australia
Sri Lanka
Languages
English
Core Services
Data Entry
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Virtual Assistants
3
Data Entry
Business Operations
Back-Office Support
Customer Support
2
Inbound & Outbound Call Center
Order Processing
Digital Marketing
2
Email Marketing
Marketing Strategy
Other Services
1
Customer Support
Service Details
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