BYRNES MESSAGE BUREAU

5 Reviews

4.0

About BYRNES MESSAGE BUREAU

Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow calls for diverse businesses and professions. Their critical services ensure continuous communication for sectors requiring immediate dispatch and support, such as healthcare (hospitals, vets), home services (plumbers, electricians), and accident reporting. Byrnes Message Bureau is committed to high-quality, personalized service, ensuring every call is answered promptly and accurately, preventing missed opportunities, and providing peace of mind for clients.

Industries

Legal

Insurance

Healthcare

Coaching

Real Estate

Publishing

Construction

HR & Recruiting

Finance & Accounting

Education

Home Services

Hospitality

E-commerce

Media

+12 more

Region

United States

Languages

English

Addresses

United States

15 Virginia Ave, Poughkeepsie, NY 12601, USA

Primary Address

Core Services

Live Chat Support

Inbound & Outbound Call Center

Other Services

Virtual Assistants 1

Back-Office Support

Customer Support 1

Order Processing

Service Details

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Company Reviews

Total Reviews

5

Last Rated 4/24/2019

Overall Ratings

4

Last Rated 4/24/2019

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Jovanna Figueroa

7 years ago

2.0

De D Smoody Drakes

8 years ago

4.0

Becky Tuttle

10 years ago

5.0

They are the best and coolest staff ever! They are very understanding, caring/ loving, sweet, and friendly. The only thing is sometimes they have glitches some systems but they try to fix it asap. They are also very compssionate team. I think they are the coolest answering system and the staff are really good at what they do. We use them for our crisis line and no matter what us clients are going through and need from our staff they try their best in helping us to get through. I love them very much and I also know first hand that they are also very patient and want to help!

Dave Stewart

10 years ago

5.0

Byrnes handles all our after hours and overflow calls, I couldn't think of a better service.... Local and honest as well professional. Great job Byrnes brothers and associates.

L LH

11 years ago

4.0

We use Byrnes at the medical office I work in. Basically we love them. The staff is courteous to us and our patients, they handle things professionally and in a timely fashion. The only negative is their "new" (about 4 yrs now) software program which seems to still have some problems from time to time which can be very frustrating.I do report any issues and am assured they are handling it. I doubt we could do any better with another service.