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Answering Innovations
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About Answering Innovations
Answering Innovations is a 24/7 live telephone answering service and inbound call center, based in Madison, WI, that has been operating since 1977. They offer professional receptionists for after-hours, overflow, or full-time coverage across various industries like Legal, Medical/Dental (HIPAA-compliant), HVAC, and Restoration. Their key focus is on fast, accurate call-handling, precise message dispatching, and lead capture, ensuring urgent messages are quickly escalated to on-call staff via text or phone. They have earned the ATSI Award of Excellence for 12 consecutive years for consistently outstanding call quality.
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United States
Languages
English
Core Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Customer Support
3
Inbound & Outbound Call Center
Live Chat Support
Email Support
Virtual Assistants
1
Calendar Scheduling
Other Services
1
Customer Support
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