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AnswerHero

50 Reviews
4.3

About AnswerHero

AnswerHero is a 24/7/365 live answering service and Virtual Receptionist solution offering a powerful hybrid model that utilizes both human and AI receptionists. The company serves a diverse range of industries, including Legal, Healthcare (HIPAA Compliant), Real Estate, and Technical Services, with all calls handled by 100% bilingual (English/Spanish) agents. Core services include Call Routing, Appointment Setting, Secure Messaging, and Lead Capture, all provided under flexible, no-contract plans. AnswerHero enables businesses of any size to maintain a professional, immediate presence and ensure that no critical call is ever missed.

Industries

Legal
Healthcare
Real Estate
Home Services
Hospitality
Media
+4 more

Region

Costa Rica
Honduras
United States

Languages

English

Addresses

Core Services

Virtual Assistant
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 1
toggle
Calendar Scheduling
Customer Support 3
toggle
Email Support
Help Desk Support
Live Chat Support

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Contact AnswerHero

Send a message to the company talking about your project needs, price and timeline to get started on your project!

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Company Reviews

Total Reviews
50

Last Rated 9/22/2025

Overall Ratings
4.34

Last Rated 9/22/2025

(34)
(9)
(1)
(0)
(6)
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ES

Erin Sweeney

9 months ago

Google
1.0

Our company has used answer hero for several months now. For the most part, things were good, but we did receive a few customer complaints that their receptionist were very pushy with regards to the information that was shared and … More

SL

Strategist Law, PLLC

10 months ago

Google
5.0

Answer Hero has become an absolutely essential part of how we run our law firm. From day one, they’ve been responsive, helpful, and always available when we need them — whether it’s a quick question, a last-minute change, or handling high … More

DF

Dr. Felix Galera

1 year ago

Google
5.0

After months of browsing trying to find a competent answering service, We had given up until a very esteemed college and mentor recommended AnswerHero. Since then we found all … More

EJ

Eliut J. Ramirez

1 year ago

Google
1.0

Very concerned about this company and who they are hiring… My company uses them as an after hours service and we continue to get calls from new clients, who have scheduled through this service but have not even come into our office yet, who … More

AR

Antonio Ramos

1 year ago

Google
5.0

Laura Alan, Mauricio & the Customer Care Team, you guys are the best, thank you for helping me updating the answering and setting up "our call center". ANSWERHERO is the number 1, great customer service, with extensive knowledge.

HA

Harold Allen

1 year ago

Google
5.0

Excellent service exceeded my expectations.

HS

Hacim Seller

2 years ago

Google
5.0

Incredible customer service! We had a minor issue with our account but after a few minutes on the phone with their customer service everything was fine and we were back to the races! We would highly recommend them to anyone. 5/5

P

Pamela

3 years ago

Google
1.0

Hi, Pamela. At AnswerHero, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (888) 389-1005!

SB

S boricano

3 years ago

Google
5.0

Communicated right away and kept me in the loop.

EW

Education Writing Service

3 years ago

Google
5.0

I have used this service for MANY years. They have never let me down. I am able to be confident that I am receiving all phone messages. This is a great virtual assistant.

FJ

Frandley Julien

4 years ago

Google
5.0

I used AnswerHero for a few months, and was extremely satisfied with the service. I part ways with them only because most of my clients are Creole Speakers. I strongly recommend it!!! More

ND

Nick Desrochers

4 years ago

Google
5.0

AnswerHero is a fantastic organization. All of my interactions with their staff have had very positive outcomes. They have taken outstanding care of my company's needs while at the same time acting in a very polite, friendly and … More

GG

Gurian Group P.A.

5 years ago

Google
5.0

Very good experience thus far. I hired them during the difficult pandemic since we were out of the office. I appreciate their professionalism, organization and attention to me and my clients.

SR

Shimrit Raziel (Empire HR)

5 years ago

Google
5.0

After trying several answering service I found this great company. Their agents are professional and provide detailed reports daily. They are very accessible and always look for constructive feedback. If you are in need for answering service, I highly recommend them. More

RC

Retina Center of San Diego

5 years ago

Google
5.0

Very happy with their service! Highly recommend. Has been a tremendous help in managing our office.P… More

GV

GianDominic Vitiello

5 years ago

Google
5.0

AnswerHero has been the single best value add to my business throughout it’s history. We depend on AnswerHero for virtual reception and call forwarding during overflow times (when our onsite personnel are swamped) and during staff meetings … More

MA

Michael A

5 years ago

Google
5.0

Most professional answering service I know of.PositiveProfessionalism

ME

Marko E

5 years ago

Google
5.0

AnswerHero's has managed our overflow and afterhours calls for the past 2 years and exceeded expectations. We manager over 1,800 rental units and they handled calls 24/7. Their bilingual operators are professional and collect all the … More

SO

Santiago Olocco

5 years ago

Google
5.0

Very useful service for our incursion in the American market.PositiveP… More

JF

Jonadab Franco

5 years ago

Google
5.0

AnswerHero is staffed by heroes. They help my business succeed. I would definitely recommended as the best answering service. Thank you guys for all you do!! More

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