FTalent

2 Reviews

5.0

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About FTalent

FTalent is a leading outsourcing partner specializing in providing high-quality, scalable, and cost-effective customer service solutions and remote professionals from Mexico. The company leverages the advantages of nearshoring, such as a skilled, bilingual workforce, lower costs (up to 40% savings), and favorable time-zone alignment with the U.S. and Canada. FTalent's core service is recruiting, vetting (top 1% talent), and seamlessly integrating dedicated agents for roles like Customer Experience, Technical Support, and Sales across various industries (e.g., eCommerce, Healthcare, SaaS). Crucially, they act as the legal employer, managing all HR, payroll, compliance, and administrative burdens, allowing clients to maintain full operational control while focusing on core business growth.

Region

Canada

Mexico

United States

Languages

English

Core Services

Virtual Assistant

Technical Support

Back-Office Support

Customer Support

Inbound & Outbound Call Center

Other Services

Virtual Assistants 5

Virtual Assistant

Back-Office Support

Data Entry

Business Operations

Administrative Support

Customer Support 4

Technical Support

Inbound & Outbound Call Center

Live Chat Support

Email Support

Digital Marketing 1

Lead Generation

Other Services 1

Customer Support

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Contact FTalent

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Company Reviews

Total Reviews

2

Last Rated 2/17/2025

Overall Ratings

5

Last Rated 2/17/2025

(2)

(0)

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Operations Manager, LuxeNest Decor

1 year ago

5.0

Their structured approach made the entire process smooth and hassle-free.

FTalent helped the client reduce labor costs by 40% while maintaining high-quality customer service. They decreased employee turnover and improved customer satisfaction scores by 25%. FTalent provided clear timelines, regular updates, and a dedicated account manager. They are a responsive team. | Highlights: What stood out the most about FTalent was their ability to provide high-quality remote talent while significantly reducing our labor costs. Their hands-on approach to managing payroll, compliance, and day-to-day operations made outsourcing completely hassle-free. The level of professionalism and efficiency they brought to the table was truly exceptional.

Original Review

CEO, TrendTech Solutions

1 year ago

5.0

Their dedication to tailoring services to our specific needs was outstanding.

FastTalent has helped the client onboard five customer service agents in less than 30 days, saving 30% on labor costs. The team has improved employee performance metrics and customer satisfaction. Moreover, they have ensured compliance with local employment laws. They were responsive and adaptable. | Highlights: Their dedication to tailoring services to our specific needs was outstanding. Their ability to deliver cost-effective, high-quality hiring solutions while maintaining exceptional communication truly set them apart.

Original Review