Dexcomm Answering Service

33 Reviews

4.2

About Dexcomm Answering Service

Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glucose readings, eliminating the need for routine fingersticks. The company enhances patient control through proprietary software solutions, such as the cloud-based DexCom Clarity platform, and seamless integration with smart devices and automated insulin delivery systems. Dexcom is known for its commitment to innovation, accuracy, and patient-centered design, which has established it as a market leader in advancing personalized, digital health solutions for chronic disease care globally.

Industries

Healthcare

Home Services

Region

United States

Languages

English

Addresses

United States

518 Patin Rd, Carencro, LA 70520, USA

Primary Address

Core Services

Live Chat Support

Email Support

Inbound & Outbound Call Center

Multichannel Support

Other Services

Virtual Assistants 1

Back-Office Support

Customer Support 1

Order Processing

Service Details

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Company Reviews

Total Reviews

33

Last Rated 4/22/2026

Overall Ratings

4.21

Last Rated 4/22/2026

(25)

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(5)

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Emily Burkhead

2 months ago

5.0

Our company has been using Dexcomm for almost a year now and we've been happy with the service! The team is very communicative and always quick to resolve any potential issues. They reach out to check in on how things are every once in a … More

Jill MacGregor

4 months ago

5.0

They have very reliable service. Friendly staff.

Arun H

7 months ago

1.0

COULDNT CANCEL FAST ENOUGH...The answering service started off well but got horrendous over the years. We had multiple companies in multiple markets using their service. Besides their agents regularly not following their own processes, the … More

Matthew Littau

8 months ago

5.0

You can tell a service is good by how little we are required to interact with them - they just do what we've asked! I'd recommend their services.

Todd Whitmire

8 months ago

5.0

We are very pleased with the services that Dexcomm has been providing us over the past couple of years.

Doug Kidd

11 months ago

5.0

Dexcomm has been great… we never miss a call! We wonder how much business we lost due to missing phone calls prior to having Dexcomm on board!

Ashley Brown

11 months ago

1.0

This is by far the worst experience with a company that I have ever had the pleasure of dealing with. They answered our after hours lines and their communication, accountability, ethics, and it goes on and on, is terrible. We hired this … More

Juan Ella Fontenot

2 years ago

1.0

We appreciate you taking the time to leave a review. We strive to provide great service to all of our customers and callers. If possible, would you please provide more details about your experience with us? We would love to know specifics … More