PAT Live

Matt Garcia is amazing!

Matt Garcia has personally made my experience amazing, his attention to detail and care has helped us in more ways than one

Very prompt

Very prompt, very professional! It takes the worry out knowing that I will be getting all my messages! I would highly recommend Pat live

Been using yall since 2016

Been using yall since 2016, you are exemplary in every aspect - you are the best at what you do

Responsive

I have been using Patlive for years. They're not perfect but when issues arise they strive to correct them as quickly as possible.

Always professional

Always professional, courteous, dependable

Onboarding was very smooth

Onboarding was very smooth. Understanding their system took a little while, but after a month of calls we have it dialed in. Now owners and employees have weekends free knowing that our callers are in good hands and we can get back with them on our schedule.

Very organized

Very organized, professional and easy to work with!

Wonderful experience and wonderful…

Wonderful experience and wonderful receptionists!

Sandy Hosey is polite and professional. Highly recommend her services.

I work for PATLive

I work for PATLive. In my 40 yrs of Call Center experience in both Management and call center agent there has never been a more comprehensive training program or high expectations as an agent I have experienced. They expect exceptionalism and they give us all the tools to be exceptional. Every 2 weeks we are audited and have several calls graded. If you want to be the Best, PATLive will train you and support you to get there. If you are considering putting your business in the hands of a Call Center, I can assure you that PATLive is Second to None.

Excellent customer service!

Jessica Pacheco made the experience of signing up an easy one. Not to mention her personality! She made it fun. As someone who is just beginning his business, there are many uncertainties. One thing that IS certain, is my choice to start with PATLive. Thanks for answering all of my questions, Jess.

Great Costumer Service

From the very beginning, I felt the support, empathy, and kindness of the team. This was my first time using this type of service, and I was completely lost about how the process worked. However, they truly made me feel guided every step of the way. It felt as if they held my hand and patiently walked me through the entire process with professionalism, care, and genuine dedication. I am extremely happy that I chose this company. They made me feel valued and truly special. Thank you! Jorge U.

Professional and Kind Service:

Professional and Kind Service: I would like to acknowledge Matthew Garcia for his professionalism, genuine cared to customer service, as well as his knowledge. Thank you

Brian was an excellent customer service representative. He was extremely patient and helpful. Great service so far!

Brian was an excellent customer service rep

PatLive is Awesome

PatLive is Awesome, I love the consistent professionalism with which the receptionist answer the calls and Amy's attention to detail is very impressive!

Patlive provides a great service for…

Patlive provides a great service for our 3 companies. Their attention to detail is very important and much appreciated!!

ALWAYS PROMPT AND CURTIOUS

We have been with PATLIVE for a month…

We have been with PATLIVE for a month now and so far, so good. Matthew Garcia & Jessica were great to work with. Great customer service!

Great First Impression

We are brand new and still in the beginning stages of using PATLive. There’s a lot to learn still for us, but I have loved working with Amy Hearn this far. She is knowledgeable and helpful. When I ask for her suggestions on what she has seen success with in the past, she gives great advice. She is quick to respond and I look forward to a long lasting relationship with PATlive and Amy!

Jessica really took the extra step and…

Jessica really took the extra step and time to make sure I am all set for my business need with Patlive services. Thank you!