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Telework PH
1 Reviews
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About Telework PH
Telework PH is a homegrown BPO based in Bulacan, Philippines, focused on providing cost-effective, high-quality offshore staffing with a humanized approach. They specialize in Customer Experience (CX) and Contact Center Services, building 100% dedicated, English-speaking support and back office teams. The company is committed to aligning agents with the client's brand voice and offers a "TWPH From Home" solution for virtual recruitment, making them a fast, easy, and reliable partner for businesses looking to enhance customer loyalty.
Region
Philippines
Languages
English
Core Services
Data Entry
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Virtual Assistants
3
Data Entry
Back-Office Support
Virtual Assistant
Customer Support
4
Inbound & Outbound Call Center
Live Chat Support
Email Support
Multichannel Support
Other Services
1
Customer Support
Service Details
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Company Reviews
Total Reviews
1
Last Rated 6/10/2021
Overall Ratings
Last Rated 6/10/2021
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FC
Founder & CEO, Ignition
4 years ago
They do what they say they're going to do. That warrants 5 stars.
Telework PH has helped the company focus on other operations. Most of their interactions involve periodically checking on each other's work, which has been working well for the company. Still, the vendor maintains a humane approach to their decisions - a trait that the company has come to admire. | Highlights: They human decision skills. There's a few pieces of data that were ambiguous and they were always able to make the right call on it after asking me for a couple of examples at the beginning of the project. That lack of "got a question" was a big plus.
Original Review
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