E-commerce
Real Estate
Media
Hospitality
Finance & Accounting
Home Services
Healthcare
HR & Recruiting
Coaching
Legal
Insurance
Education
Construction
Publishing
Philippines
Central African Republic
India
Australia
Pakistan
Vietnam
Canada
Fusion CX
24 Reviews
About Fusion CX
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technology with human expertise to deliver high-end BPO services. Their focus is on strengthening customer engagement, driving digital transformation, and enabling operational efficiency for global brands in high-growth industries like BFSI, High Tech, and Healthcare.
Industries
Region
Albania
Belize
Canada
Colombia
El Salvador
India
Indonesia
Jamaica
Kosovo
Morocco
Philippines
Thailand
United States
Languages
Multilingual
Addresses
United States
3150 Holcomb Bridge Rd, Suite 300, Norcross, GA 30071, USA
Primary Address
Core Services
Order Processing
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Customer Support
4
Email Support
Help Desk Support
Live Chat Support
Multichannel Support
Service Details
Contact the company for their services details
There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices
Contact Company
Contact Fusion CX
Send a message to the company talking about your project needs, price and timeline to get started on your project!
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Company Reviews
Total Reviews
24
Last Rated 5/25/2024
Overall Ratings
Last Rated 5/25/2024
Sort By
CA
Cameron Anderson
2 years ago
They told me I could settle for a lesser amount took the payment and just applied it to the total now I have waited a month and just found out.
AR
Atlas Raymond Ursen
3 years ago
Never in my life has a debt collection agency yelled at me first thing when answering a phone call. I don't know who Ernest is but he should absolutely check his attitude before contacting me ever again. I've been called by this agency … More
A
Anonymous
4 years ago
Lead Generation for Material Supplier
"Their process is going quite smoothly."
KM
Kathie Murphy
4 years ago
Inbound Calls for Consulting Company
"There are almost everywhere, with such portfolios and clientele."
MA
Md Alam
4 years ago
Order & Complaint Management Support for Delivery App Co
"They manage to work even within holidays."
JJ
Jango Johnson
4 years ago
Call Center Services for Online News-Sharing Portal
"Their management is really good."
SM
Sumit Mahajan
4 years ago
Call Center Services for Hospitality Company
"Fusion has always exceeded our expectations."
RJ
R Jennings
4 years ago
They’re leeches plain and simple and that’s putting it nicely. Not only do they harass they continue doing so even when you no longer owe anything. Do yourself a favor and steer clear of them at all costs.
A
Anonymous
4 years ago
Customer Service for Call Center Company
"We haven't experienced any dips in quality or communication with Fusion BPO Services."
A
Anonymous
4 years ago
Inbound Call Center Services for Healthcare Company
"They have a team of highly professional individuals!"
SG
Suranjan Gupta
4 years ago
Call Center Services Outsourcing for IT Company
"About 20 highly experienced customer service agents communicated with us quite smoothly."
AT
Angelo Tenerelli
5 years ago
Kept calling weeks after balance was paid in full
A
Anonymous
5 years ago
Call Center Services for E-Commerce Company
"They delivered what they promised."
A
Anonymous
5 years ago
Financial Services BPO
"They understood all the details about our business in a very quick span of time."
OS
Omar Sinclair
6 years ago
JK
Jason kalasho
6 years ago
SB
Stephaney Basden Sheffield
6 years ago
NN
Nyesha Nichelle
6 years ago
A
Anonymous
8 years ago
Lead Generation for IT Company
<!--/*--><![CDATA[/* ><!--*/ <!--br {mso-data-placement:same-cell;}--> /*--><!]]>*/ "Their strengths are their people and their effort."
A
Anonymous
8 years ago
Call Overflow & Screening Support for Hospitality Company
"Their service saves time and money."
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