Back Office Betties
About Back Office Betties
Back Office Betties specializes exclusively in providing Virtual Legal Receptionist and Virtual Legal Assistant services for small to mid-sized law firms. Their US-based, legally trained staff handles everything from client intake and case notes to scheduling and administrative support, acting as a professional, personalized extension of the firm. They aim to free attorneys from administrative tasks so they can focus on billable hours and law practice, offering both English and Spanish services.
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United States
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Other Services
Service Details
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Company Reviews
Total Reviews
51
Last Rated 8/3/2025
Overall Ratings
Last Rated 8/3/2025
Maria T. Santi
1 year ago
Started great with VA services but quickly went downhill. 3 different assistants assigned in less than 6 months. We had one that was amazing but she switched positions and then left company. All needed training & did not have experience … More
Richard Mackiewicz
1 year ago
Details matter, and the insinuation in the responsive post is inaccurate. This review is for those attorneys considering choosing this company. The appointed paralegal lacked essential prior experience, through no fault of their own. For … More
Michelle Haigh
1 year ago
Extremely professional and prompt service. I truly enjoyed working with Shontay. She was very organized, responsive, and helpful in my day to day needs as a firm owner. I highly recommend this company and Shontay.
Murphy Sampson
2 years ago
Thank you for the 5-star review! We greatly appreciate your support and hope to continue exceeding your expectations.
lani paralegal
2 years ago
We love Back Office Betties! We highly recommend their services!
Seamus Kelly
2 years ago
Being a receptionist for a law firm is not easy. The callers are typically dealing with something stressful in their lives, which is why they’re calling the law firm in the first place, and on the other end are lawyers… enough said. We’ve … More
Elizabeth Zwiebel
2 years ago
The Betties have given my firm such peace of mind. We have enjoyed using them for answering our phones and scheduling new consultations for years. I highly recommend the Back Office Betties.
Andies Shepherd
2 years ago
Bob are amazing. No other company has done as much for our answering services.
Michael
2 years ago
I've been very happy with professionalism, competency, and friendliness of Back Office Betties and their staff! … More
Kendall von Michalofski
2 years ago
I am extremely happy with Back Office Betties after a ton of trial and error with other answering services. I am glad I found this one!
Monica Burneikis
2 years ago
The Betties are kind and courteous to each and every caller. They provide individualized attention and respond to calls in a manner that does not give away that they are an answering service. I feel like each Bettie knows my business and is able to respond to callers in an informed manner. Highly recommend.
Clay
2 years ago
Eloy Rodriguez CPA Office
3 years ago
Abbi Taylor
3 years ago
I have worked with the "Betties" for over a year and have been very impressed with there professional and thorough support. My team has taken the time to learn more about my niche practice area and have really impressed me. I would highly recommend this company.
linda cornwall
3 years ago
Back Office Betties Company is world class. They are extremely professional, accommodating and follow instructions very well. We have never experienced any serious issues, and they perform their job very well. Every one of them is … More
The Roof Medics, LLC
3 years ago
Thank you for the Fast and exceptional service. Always there when we need them. You guys rock!! The Roof Medics, LLC Office Team
Shekar Jayaraman
3 years ago
If I could give Back Office Betties less than 1 star I would. Unfortunately, that is not an option. If you are looking to grow you practice with a supportive team behind you, absolutely look elsewhere. Back Office Betties is overpriced, … More
Greg Mansell
3 years ago
I'm in my 3rd year of using Betties. They are top notch, responsive and have let me focus on growing my practice! The Betties are well trained and polite to potential clients. Can't recommend enough!
Emily C. Robbins
3 years ago
I love the Betties!!! They have really been beneficial to streamlining our office processes. I cannot recommend them enough! They are super dependable. If you are looking for an answering service, look no further.
Lauren Spradling
3 years ago
I love the Betties! I was hesitant when we first got them because I didn't know how outsourcing phone calls would go. But we have had them for 3 years and now I don't know what I would do without them!
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