Back Office Betties

Extremely professional and prompt service. I truly enjoyed working with Shontay. She was very organized, responsive, and helpful in my day to day needs as a firm owner. I highly recommend this company and Shontay.

Original Review

Details matter, and the insinuation in the responsive post is inaccurate. This review is for those attorneys considering choosing this company. The appointed paralegal lacked essential prior experience, through no fault of their own. For example, when asked to take an affidavit and put it into proper form, that is place the name of the deponent at top and signature line for deponent, nothing more, the task was not completed properly principally because of the lack of experience. Then when requested to seek to change a motion hearing time as it conflicted with another, again not having prior experience, the individual did not know to call the Judge's clerk and instead was calling the clerk of the court to no avail. If the interests of your designated paralegals are truly paramount then it should start by making sure they have basic skills and experience.

Original Review

Started great with VA services but quickly went downhill. 3 different assistants assigned in less than 6 months. We had one that was amazing but she switched positions and then left company. All needed training & did not have experience that was represented. Issues have been extremely disruptive to the practice and unreliable. Tried to resolve and nothing has been done to fix the issues

Original Review

The Betties are kind and courteous to each and every caller. They provide individualized attention and respond to calls in a manner that does not give away that they are an answering service. I feel like each Bettie knows my business and is able to respond to callers in an informed manner. Highly recommend.

Original Review

I am extremely happy with Back Office Betties after a ton of trial and error with other answering services. I am glad I found this one!

Original Review

I've been very happy with professionalism, competency, and friendliness of Back Office Betties and their staff! Highly recommend!!!

Original Review

Bob are amazing. No other company has done as much for our answering services.

Original Review

The Betties have given my firm such peace of mind. We have enjoyed using them for answering our phones and scheduling new consultations for years. I highly recommend the Back Office Betties.

Original Review

Being a receptionist for a law firm is not easy. The callers are typically dealing with something stressful in their lives, which is why they’re calling the law firm in the first place, and on the other end are lawyers… enough said. We’ve tried a few different services, and BOB is by far the most consistent, professional, and, while far from cheap, worth the price paid. The reception team all have the truly friendly and competent voices you want representing your business, and the company solicits and responds to feedback appropriately.

Original Review

We love Back Office Betties! We highly recommend their services!

Original Review

Very professional and helpful. Your office will benefit from their professional staff.

Original Review

I've worked with BOB for a few years, and they make the process super easy which lets me focus on other demands in running an efficient office. Our law firm has been using them for a few years now and we wouldn't entertain other options moreover because their communication is always on point! They are quick to answer questions and make fielding the calls really easy, we get our messages efficiently and they are always willing to make adjustments.

Original Review

I have been using Betties for several years now after using another virtual receptionist company which was not up to my standards. They are professional, smart and handle my clients and potential clients well which is not an easy task! I highly recommend them and am very satisfied.

Original Review

We are so happy with our decision to hire Back Office Betties. We have worked with them for several years now and looking forward to several more!

Original Review

They are all wonderful to work with.

Original Review

We have been using the Back Office Betties since 2020. We LOVE our Betties! Using the Betties has enabled us to be more efficient and productive during the day. They schedule new appointments for us and answer all of our calls. Our clients love the fact the Betties can reach us with email if we are away from our phones. We absolutely recommend the Betties as a positive addition to your firm.

Original Review

I love the Betties!!! They have really been beneficial to streamlining our office processes. I cannot recommend them enough! They are super dependable. If you are looking for an answering service, look no further.

Original Review

I love the Betties! I was hesitant when we first got them because I didn't know how outsourcing phone calls would go. But we have had them for 3 years and now I don't know what I would do without them!

Original Review