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Top Back-Office Support Services Providers: 2026 Directory

Simplify your administration with our directory of top-tier back-office support service providers. From data entry and billing to complex claims processing and administrative tasks, find the perfect BPO partner to help your organization reduce overhead and scale efficiently in 2026.

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293 Companies Found
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Antasis is a strategic Business Process Outsourcing (BPO) and Customer Experience (CX) outsourcing partner with a strong focus on the Southeast Asian (APAC) market. Headquartered in Singapore, Antasis delivers intelligent, multilingual (including English, Malay, Mandarin, Ta.. Read more about Antasis services and insights

Services

Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Virtual Assistant
Back-Office Support
Data Entry

Industries

Healthcare
Finance & Accounting
Hospitality
E-commerce

Region

Singapore
Malaysia

Languages

English
Multilingual
Overall Ratings
5.0
22 Reviews
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AnswerPlus is an award-winning, 100% Canadian-based 24/7/365 virtual receptionist and urgent call answering service with over six decades of experience. The company combines passionate, long-tenured people (average of nine years) with proprietary technology to ensure every c.. Read more about AnswerPlus services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support

Industries

Construction
Home Services

Region

Canada

Languages

English
Overall Ratings
4.2
14 Reviews
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Touch Support is an outsourcing leader specializing in three core areas: Customer Experience (CX), comprehensive IT support, and Financial Operations. Founded in 2003, the company provides dedicated, actively managed professional teams that quickly integrate to become an ext.. Read more about Touch Support services and insights

Services

Customer Support
Core Service
Help Desk Support
Core Service
Inbound & Outbound Call Center
Email Support
Live Chat Support
Back-Office Support

Industries

Finance & Accounting
Media
Home Services
Hospitality
E-commerce

Region

United States
Croatia

Languages

English
Overall Ratings
5.0
1 Reviews
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Away Digital Teams is a strategic outsourcing partner specializing in building and managing dedicated, high-quality offshore teams in Vietnam. Positioning itself as "Outsourcing 2.0," the company focuses on delivering top-tier talent with a strong cultural fit, rather than j.. Read more about Away Digital Teams services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Customer Support

Industries

Real Estate
E-commerce
Media
Healthcare
Finance & Accounting
Education
Hospitality

Region

Australia
Vietnam

Languages

English
Overall Ratings
5.0
1 Reviews
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Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glu.. Read more about Dexcomm Answering Service services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support

Industries

Home Services
Healthcare

Region

United States

Languages

English
Overall Ratings
4.2
33 Reviews
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Beyond Business Virtual Assistants (BBVA) specializes in providing strategic, high-quality Virtual Assistant support, particularly for real estate professionals and growing businesses. Founded by a former realtor, they offer comprehensive services that go beyond admin, cover.. Read more about Beyond Business Virtual Assistants services and insights

Services

Executive Assistant
Core Service
Business Operations
Core Service
Multichannel Support
Core Service
Lead Generation
Core Service
Marketing Strategy
Core Service
Administrative Support
Virtual Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Live Chat Support
Email Support
SEO Strategy
PPC Advertising
Social Media Management
Email Marketing
Content Marketing
Conversion Rate Optimization
Online Reputation
E-commerce Development
Full-Stack Development
Mobile App Development
Back-End Development
Web App Development
API Development & Integration

Industries

Real Estate
E-commerce
Media

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
10 Reviews
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Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and.. Read more about Call Center Pro services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Lead Generation
Core Service
Transcription
Order Processing
Data Entry
Back-Office Support
Technical Support
Multichannel Support

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Home Services
Hospitality
Media
Publishing
Real Estate

Region

Poland

Languages

English
Overall Ratings
5.0
1 Reviews
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Zen Resources is a virtual service provider specializing in Business Process Outsourcing (BPO) for entrepreneurs and small-to-medium-sized businesses (SMBs) looking to scale and expand. They offer a range of solutions including Virtual Assistants, HR outsourcing (recruitment.. Read more about Zen Resources services and insights

Services

Business Operations
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Back-Office Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States

Languages

English
Overall Ratings
5.0
14 Reviews
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Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call.. Read more about BYRNES MESSAGE BUREAU services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Back-Office Support

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

United States

Languages

English
Overall Ratings
4.0
5 Reviews
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The Andiamo! Group is a San Francisco-based recruitment firm specializing in connecting top talent with client companies, particularly in the U.S. technology sector. For employers, they solve the challenge of critical position staffing by managing the entire hiring process—f.. Read more about Andiamo-group services and insights

Services

Customer Support
Core Service
Back-Office Support

Industries

HR & Recruiting
Finance & Accounting
Media
Home Services
Hospitality
E-commerce

Region

United States
Belize

Languages

English
Overall Ratings
5.0
3 Reviews
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HAF Staff is an international BPO (Business Process Outsourcing) provider specializing in placing dedicated, offshore staff with small to mid-sized businesses, with a focus on customer support and administrative roles. With management in New York and Manila, they offer strea.. Read more about HAFSTAFF services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Business Operations
Core Service
Back-Office Support
Data Entry
Virtual Assistant

Industries

E-commerce
Finance & Accounting
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
3.7
22 Reviews
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123 Employee
1.7
location pin icon Las Vegas, United States
123Employee is a large Business Process Outsourcing (BPO) company founded in 2006 with a mission to make outsourcing affordable for small and medium-sized businesses globally. They specialize in providing dedicated, full-time offshore Virtual Assistants (VAs) and offer compr.. Read more about 123 Employee services and insights

Services

Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Back-Office Support
Social Media Management
Content Marketing
Video Marketing
Administrative Support
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States

Languages

English
Overall Ratings
1.7
6 Reviews
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Pac Biz is an outsourcing partner specializing in customer support and virtual assistants for fast-growing businesses in e-commerce, transportation, and SaaS. With over a decade of experience, they provide dependable, AI + HI (Human Intelligence) powered solutions to streaml.. Read more about Pac Biz Outsourcing services and insights

Services

Customer Support
Core Service
Virtual Assistant
Core Service
Inbound & Outbound Call Center
Live Chat Support
Email Support
Administrative Support
Data Entry
Back-Office Support

Industries

Home Services
Media
Real Estate
Hospitality
E-commerce

Region

United States
Philippines

Languages

English
Overall Ratings
4.9
7 Reviews
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Canada Direct is a Canadian-based provider specializing in high-performance phone channel marketing. They offer inbound and outbound call center services that act as an integrated extension of a client's team. They use their proprietary Voice Assistant Solution (VAS) to blen.. Read more about Canada Direct services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Order Processing
Back-Office Support

Industries

Finance & Accounting
Insurance
Media

Region

Canada
Philippines

Languages

English
Overall Ratings
2.0
50 Reviews
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OmniECSR is a customer service solutions provider that seamlessly blends Advanced AI with experienced human agents to deliver a unified, scalable, and resolution-focused experience. The company specializes in providing a true Omni-Channel experience across Voice, SMS, Email,.. Read more about Omnie Integrated Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Multichannel Support
Order Processing
Back-Office Support

Industries

E-commerce
Media
Hospitality

Region

United States

Languages

English
Overall Ratings
5.0
1 Reviews
Expand Details
Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles.. Read more about CallServ services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Live Chat Support
Back-Office Support
Data Entry
Business Operations
Email Support

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

Trinidad and Tobago

Languages

English
Overall Ratings
4.5
26 Reviews
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Nexa
4.4
location pin icon Phoenix, United States
Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant),.. Read more about Nexa services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Customer Support
Core Service
Virtual Assistant
Calendar Scheduling
Email Support
Help Desk Support
Multichannel Support
Back-Office Support

Industries

Home Services
Healthcare
Legal
Real Estate
E-commerce
Finance & Accounting
Insurance

Region

United States

Languages

English
Overall Ratings
4.4
239 Reviews
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AtoZ Virtual provides Unified Virtual Outsourcing Solutions to help entrepreneurs and executives save time, reduce costs, and drive growth. Based in Mumbai, they offer comprehensive VA services for both business and personal needs, ranging from Inbox Management and Social Me.. Read more about A-Z Virtual services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Data Entry
Core Service
Business Operations
Core Service
Back-Office Support
Calendar Scheduling
Lead Generation
Social Media Management
Marketing Strategy

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

India

Languages

English
Overall Ratings
4.9
40 Reviews
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CAP Digisoft Solutions Inc. is a provider of digital engineering, Software, and Knowledge Process Outsourcing (KPO) services since 2003, supporting corporations globally from their US headquarters. The company specializes in data-intensive and intellectual business processes.. Read more about CAP Digisoft Solutions services and insights

Services

Software Development
Core Service
Mobile App Development
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support

Industries

E-commerce
Finance & Accounting
HR & Recruiting
Healthcare
Insurance
Legal
Media

Region

India
United States

Languages

English
Overall Ratings
4.0
4 Reviews
Expand Details
Staffing Solutions Pro provides virtual assistant services specializing in three key areas: QuickBooks support for managing business finances, social media management for enhancing a brand's online presence, and web development for creating custom, responsive websites. The c.. Read more about Staffing Solutions Pro services and insights

Services

Virtual Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Administrative Support
Data Entry
Back-Office Support
Business Operations
Email Marketing
Content Marketing
Graphic Design

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
11 Reviews
Expand Details
Showing 161 - 180 of 293 results
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.