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Hi-Deas Expedient Solutions
1961 Reviews
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About Hi-Deas Expedient Solutions
Hi-Deas Expedient Solutions Limited is an IT company focused on delivering digital transformation solutions and breaking communication boundaries for businesses of all sizes. Their core services center on Call Center/Contact Center operations, offering custom setup options (on-premise and cloud), along with IVR Systems & Services based on VoIP telephony. They provide comprehensive IT Business Process Outsourcing (IT BPO) and IT management services. Hi-Deas helps companies automate business processes and sales, providing affordable subscription models for smaller businesses and custom operations for large enterprises, all while aiming to simplify highly technical business challenges.
Core Services
Technical Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Customer Support
2
Technical Support
Inbound & Outbound Call Center
Virtual Assistants
1
Back-Office Support
Other Services
1
Customer Support
Service Details
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Company Reviews
Total Reviews
1961
Last Rated 3/27/2026
Overall Ratings
Last Rated 3/27/2026
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D
Daniel
1 week ago
Lejemål med Deas? Tænk jer om en ekstra gang
Ualmindelig uprofessionel process fra Deas side i forbindelse med fraflytning af et lejemål vi nåede at bo i knap et år. Ved indflytning blev der korrekt noteret slitage på gulvene i indflytningsrapporten (som dækker størstedelen af lejemålet). Alligevel blev der ved fraflytning lagt op til, at vi skulle betale for fuld istandsættelse til trods for at vi gentagne gange har gjort dem opmærksomme på, at de selv har anmærket manglerne i indflytningsrapporten og tilmed skrevet ''udbedres ikke, lejer hæfter ikke''. Til fraflytningssynet mødte en ekstern gennemgangsperson op uden indflytningsrapporten og kunne derfor ikke vurdere, hvad der reelt var vores ansvar og var i øvrigt fuldstændig ligeglad. Under synet forsøgte han at få os til at kvittere for rapporten uden tydeligt at forklare, at det samtidig var en accept af alle konklusioner – herunder at vi hæfter for gulvene - til trods for vi ikke kunne have gjort vores opfattelse af situationen tydeligere. Efter vi opdager, hvad han er ved at få os til at kvittere laver han med det samme om så vi udelukkende kvitterer for modtagelsen af rapporten. Det kan ikke passe, at man skal være jurist for ikke at blive snydt i interaktionen med Deas, der i øvrigt administrerer lejemålene for PFA. Samme dag gjorde vi Deas opmærksomme på forløbet. De svarede, at de naturligvis ville sammenholde indflytnings- og fraflytningsrapporten og sikre det ville gå rigtigt til. Det er dog aldrig sket. I stedet har de sendt 100 % af regningen videre til os. Sagen er nu indbragt for huslejenævnet og vi afventer således deres vurdering af sagen. Ikke desto mindre er vores opfattelse, at man skal tænke sig om inden man vælger et lejemål, som Deas administrerer.
Original Review
N
Nadia
1 week ago
Det er aldrig fedt at være nødt til…
Det er aldrig fedt at være nødt til rykke for at få sin fraflytningsrapport. Men endnu mindre fedt er det, at DEAS tager sig friheden til at tilbageholde 3000 kr. til vand og varme, til trods for at der er betalt acontobeløb på disse mens man boede i lejligheden - helt hjernedødt, fuldstændigt urimeligt og virkelig shady!
AJ
Asger Johnsen
1 week ago
OJ
Oliver Junckerfelt
2 weeks ago
Flyttet for et år siden!
Flyttet for et år siden! Min roomie og jeg flyttede fra Deas for 1 år siden. I dag har jeg lige modtaget en regning på manglende betaling? Varmeopgørelse: vi mangler at betale 2190 kr? da vores aconto har været for lav. Så udover I spiste hele vores depositum, skal vi også 1 år efter sende jer flere penge? Vi har altid haft målerne trykket ned på det laveste! Og ud fra den "forbrugssammenligning" der er kommet med på varmeregningen, kan jeg se, at vi har brugt 121% mere end gennemsnittet for lignede boliger i ejendommen. Hvordan kan det lade sig gøre? Vandopgørelsen er også blevet opgjort, og der skal vi heldigvis have 190 kr tilbage. Tak for det I guess. Tror der må være sket en fejl, men I får en opringning i morgen, nu hvor I har lukket om tirsdagen. Og kunne jeg give 0 stjerne havde I fået det! For vores fraflytning var lige så slem! Hvis man har penge man gerne vil smide ud af vinduet, så benyt jer af deas. De skal nok sende en regning på det!
Emma Kathrine Fisker Terkildse
2 weeks ago
Virkelig dårlig kundeservice over all
Virkelig dårlig kundeservice over all. Både ved fraflytning og indflytning. Lange svartider, dokumenter der forsvinder, mangel på kommunikation, etc. Vi har været glade for lejemålet, men det har været næsten umuligt at samarbejde med DEAS.
Elnur Melikov
2 weeks ago
Oliver showed us two apartments
Oliver showed us two apartments, and his approach was very professional. We are very satisfied! Thank you, Oliver, for your quick responses and help in finding an apartment🤓
K
kunde
2 weeks ago
Fantastisk god og lydhør kommunikation!
Fantastisk god og lydhør kommunikation. Navnlig Camilla Strange-Jørgensen har ved flere opringninger været god og tålmodig til opklarende spørgsmål.
jonas jensen
2 weeks ago
Minimal hjælp ved vandskade
Efter at have gjort dem opmærksom på stor vandskade og skimmel I min lejlighed i munkesøhuse I kalundborg gik der ca et halvt år før jeg mpøåtte give op og flytte derfra. Der var næsten igen hjælp at komme efter og når de så endelig sendte nogen ud kom de med spande med hul i for at samle vandet.... Ingen kompensation for jeg selv måtte stå for flytningen og de nægtede at sige jeg ikke skulle stå for mindre skader efter fx ophængte ting på en væg der var helt vandskadet (slap dog med fuldt depositum efter viceværten I det mindste var kompetent). Kommer aldrig til at leje ved Deas igen..
kevin
2 weeks ago
Support will stop responding to you whenever they want
Since my last review on DEAS. I have tried, again, gathering more evidence and sent it to them. But the company has since stopped responding to me.
Nicolai Martens
3 weeks ago
Kører nu på 5 måned med DEAS som ikke…
Kører nu på 5 måned med DEAS som ikke tilbage betaler depositum, de skriver kontakt dem, når vi gør det, siger de opgørelsen ikke er klar, er de på vej i betalingsstandsning siden de nægter tilbage betaling af depositum?
C
Casper
3 weeks ago
Rodebutik
Fine boliger dog dyre, og fraflytning er forfærdelig. Ved fraflytninger tager altid meget lang tid, de svare ikke på mails, og man skal gennemgå sine fakturaer grundigt, man for ikke sine penge retur Jeg blev faktureret for 63m2 gulvslibning i en 45m2 lejlighed, samme med loft maling, og ingen svarer på mails hos DEAS, for at rette op på den fejl. Så skal man bruge yderligere tid, på en klage over DEAS til huslejenævnet.
kevin
4 weeks ago
Get yourself a good lawyer and just run…
Get yourself a good lawyer and just run away. Without a doubt, this is the single worst entity I have ever had the misfortune of dealing with. Their apartments are grossly overpriced and completely substandard, their maintenance is agonizingly slow, and their customer service is an absolute atrocity. The ordeal started the day I moved in back in July 2024. I was handed the keys to a supposedly "new" apartment that was downright filthy. The stove was broken, there were dead flies scattered indoors, and there was literally bird feces on the inside of the windows. I reported all of this immediately, but the company flat-out refused to take responsibility or acknowledge the state of the apartment. Getting anyone on the phone took days of waiting in endless queues just to report the broken stove. When they finally fixed it, an entire month later, they somehow managed to double-book the repair and actually tried to bill me for their incompetence. (But this is eventually resolved). Throughout my stay, maintenance was a joke. While a few things were handled, other repair requests were ignored for an entire year. I got calls about some issues months after I had already moved out. But the absolute worst part is the move-out. It is simply extortion. Because the apartment was in such appalling condition when I moved in, I rightfully disputed being charged for the full renovation costs. It took them three months just to respond. I provided compiled case with the move-in report, photo evidence, and the final invoices. However, the response are arrogant, copy-pasted boilerplate emails. They completely ignore the evidence right in front of them and just repeatedly send the exact same automated template demanding "more details" to stonewall you into giving up. I got a reply email within 1 minute after sending in all the documentations which took me an hour to compile. There is no way they have read through any of them. What happens when you ask them what they are look for? the same "more detail" email. This is low even for internet trolls. I hate to do this but I have to call out the absolute star of ragebaiting: Joelle at flyt at ps.deas.dk I am out of patience. Avoid them at all costs.
Konstantinos Demertzhs
4 weeks ago
I loved the instant messages and no…
I loved the instant messages and no waiting at all. All the team is absolutely professional and straight into it. Thank you
B
Berit
1 month ago
Virkelig god og imødekommende info…
Virkelig god og imødekommende info omkring tilbud til at se bolig . Hurtige svar og god info . Heidi Olsen var varm og imødekommende og så tryg og behagelig at tale med .
C
Consumer
1 month ago
Hvis I vil smide jeres penge ud ad…
Hvis I vil smide jeres penge ud ad vinduet, så lej endelig en lejlighed hos DEAS. De er meget effektive, når det gælder opkrævning af husleje hver måned. Men når det handler om at løse problemer eller håndtere klager, kan man vente i månedsvis uden en reel løsning.
A
AJ
1 month ago
I have been emailing DEAS for over a…
I have been emailing DEAS for over a month to request a simple name change on our apartment door and doorbell. It is a very basic request, but I have not received any response at all. I don’t understand why it takes this long or why there is no reply. It’s frustrating to be completely ignored. I expected better communication and service.
Kharal Amrita
1 month ago
One of the worst company having very…
One of the worst company having very very customer service.its very difficult to have dialogue with them.Never go with this company
GL
Gorm Larsen
1 month ago
Der findes forhåbentligt ikke nogen der er dårligere end DEAS
Der findes forhåbentligt ikke nogen der er dårligere end DEAS. De er totalt ligeglade med deres lejere og sikkert også med de udlejere de forsøger at repræsentere. Vi bor i et seniorbofællesskab og har fået at vide af en tidligere medarbejder at instruksen var at man bare skulle ignorere os fordi vi gav hurtigt op. Hvis man kunne give mindre end 1 stjerne ville de være oplagte til at få den klassificering
D
Daniela
1 month ago
Recognition when it is due
Recognition when it is due. The property manager was kind on the phone and they did provide a good solution
C
Christel
1 month ago
Effektive og responsive
DEAS har været effektive og responsive i deres kommunikation og fremvisning. Jeg fik hurtigt og nemt kontakt og fandt en fantastisk lejlighed.
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