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Somewhere
179 Reviews
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About Somewhere
Support Shepherd, now operating as Somewhere, is a headhunting and offshore staffing agency that places full-time, remote employees for companies, mainly in North America. They focus on delivering high-quality, pre-vetted talent from Asia at reduced costs, serving as a comprehensive solution for long-term remote staffing. They offer specialized virtual assistants tailored for industries like e-commerce and real estate, ensuring a smooth and results-driven placement process for various generalist and sector-focused roles.
Industries
Region
Colombia
Egypt
Pakistan
South Africa
Sri Lanka
Languages
English
Core Services
Executive Assistant
Core Service
Virtual Assistant
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Other Services
Virtual Assistants
6
Executive Assistant
Virtual Assistant
Administrative Support
Email Inbox Management
Calendar Scheduling
Back-Office Support
Digital Marketing
2
Lead Generation
Social Media Management
Other Services
1
Customer Support
Service Details
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Contact Somewhere
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Company Reviews
Total Reviews
179
Last Rated 1/28/2026
Overall Ratings
Last Rated 1/28/2026
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Josh Wagner
2 months ago
Not worth $5K AT ALL
Having worked with half a dozen VA hiring firms, there is absolutely NOTHING special or better about Somewhere. We're 0-4 with candidates from them for basic admin follow checklist type responsibilities. Majority of candidates they place you with could be found on Upwork or fiverr. Not worth $5000 for a placement. After 6 months they won't replace them either.
Original Review
R
Rushaana
2 months ago
Natazha Yalung was outstanding
I had the pleasure of working with Natazha, and I can confidently say she is exceptional at what she does. From start to finish, she made the entire process smooth, efficient, and stress-free. Her professionalism, clear communication, and attention to detail stood out at every step. Natazha not only guided me expertly but also ensured I felt supported and informed throughout. Her dedication and responsiveness made a potentially complex process feel seamless. It’s rare to encounter someone so committed to delivering a positive experience, and I truly appreciate her efforts. I would highly recommend Natazha to anyone seeking a knowledgeable, reliable, and professional partner. She is truly outstanding
DL
Dawn L
3 months ago
Great Candidates, Process & Communication
They were extremely well-organized with excellent communication throughout the process. I was hiring for Inside Sales Reps and they presented me with several great candidates.
CG
Corey Ganim
3 months ago
Used Somewhere to hire an EA
Used Somewhere to hire an executive assistant. They placed a candidate based out of Colombia. She is by far the best employee I've ever had, really smooth experience working with Somewhere and will definitely use them for my next hire.
jon cutler
3 months ago
Probably the best money spent was…
Probably the best money spent was finding my right hand lead VA through somewhere. They helped me dial in just who i was looking for and gave me plenty of candidates to choose from. Ended up finding an absolute rock start of a VA
KR
Kelley Robson
3 months ago
Used to be a great service
Used to be a great service, but after the company was sold and acquired, it went way down hill.
J
Jack
3 months ago
Quick additional support
Needed additional Marketing support on short notice and Somewhere came through with outstanding talent. Onboarding process was a breeze and 6-months in the new hires are still doing great. Highly recommend!
Nicole Goncalves
3 months ago
From start to end
From start to end, it has been amazing. To see a team so dedicated and willing to assist has been an amazing experience. To everyone in the team, you have all been amazing.
MD
Mike Dobransky
3 months ago
Made my first hire
Made my first hire, excellent experience. Found a star and couldn't be happier. Life is already better. The team was super responsive and made the process easy. Tremendous value across the board!
IA
Irfan Ahmed
3 months ago
Great company
Great company. Great team. They are very professional. If you define your job spec well they will find you the right person.
Shahid Ali
3 months ago
TS
Thobile Sithole
3 months ago
I want to sincerely thank William Smith…
I want to sincerely thank William Smith for their support and guidance throughout my application process. He was always professional, responsive, and genuinely helpful. I truly appreciated his patience and encouragement. It’s rare to encounter someone so committed to supporting candidates, and I would highly recommend him to anyone looking for a knowledgeable and approachable account manager.
MG
Matthew Gardner
4 months ago
Very disappointed
A lot of talk, very little action or help! With promises of "We will be with you every step of the way and keep you updated regularly"..I received one update saying "We should hear tomorrow".. and then nothing but a rejection email more than a week later. Incredibly poor support, no willingness to work with me and keep me updated. There are better options out there - would not recommend this if you're looking for a partner to help you find your next opportunity.
J
Jo
4 months ago
Disappointing Experience — Lack of Care, Accountability, and Follow-Through
I normally don’t leave reviews, but I want other founders and small teams to avoid the experience I had. From the start, communication and follow-through were major issues. During onboarding, my profile slipped through the cracks and the search never started — I had to follow up myself a week later just to find that out. When candidates were finally presented, none matched the traits and qualities I clearly outlined multiple times. Even after explaining exactly what I needed — in writing and on calls — I felt dismissed. Instead of addressing the original issue, I kept hearing, “We presented many candidates,” which wasn’t the point. When contingencies were brought up, it was obvious I was expected to settle. That’s not acceptable for any business, especially a small startup where every hire matters. We hired someone on 06/10, and I notified them by 07/06 that it wasn’t a fit. The search didn’t restart until 09/18. For a small startup, letting someone go without a replacement lined up is a huge burden — and the long timeline proved exactly why I was concerned in the first place. I also reviewed the contract after being told the backfill only applied to the same exact role. Section 8 does not state that. What made this worse was the overall lack of care. One team member (Matthew) was great, but my primary point of contact (Sussie) was not helpful, did not acknowledge feedback, and consistently made the process harder than it needed to be. Even the tone of communication felt unnecessarily cold — especially surprising considering I had just gone through a C-section at the time. I ended up stopping the search entirely for both roles because the experience gave me zero confidence in continuing. Founders, be cautious. If you need a partner who listens, follows through, and understands the urgency of making the right hire, this may not be the right fit.
CI
CRAZY IT
5 months ago
Do not waste time, forever assesmentes and interviews and intro video not worth it for the little money
It is a dissaster. You apply for a role, then get assesments for who know which role (you are never told. I spent 3 days sending an intro video (20 days of e-mail exchange) and found out it is a scam not worth it of my time. I got other job offers and starting contact within the next 30 days. If just getting into the talent pool, takes 20 days (and still no improvement) it will definetly not guarantee any offer or starting a job withint the next 20 days...
Felipe Conde
5 months ago
Found my Position through Somewhere
Amy, the headhunter responsible for my contract, was amazing, humane and always very thorough in what she could control. She made the whole process easy and fast. Somwhere is legit a great company to go to when wanting international work!
monique
5 months ago
My experience with Somewhere
I’m truly grateful to Somewhere for successfully landing me a remote job that perfectly aligns with my skills and abilities. A huge thanks to Shaina Hipolito for making the recruiting process seamless and easy. Thankful for her for being so hands-on during the entire process and for making sure I get timely updates regularly. It was a pleasant experience working with her.
M
Melissa
5 months ago
Fast turnaround time, friendly and responsive support
I've worked with Somewhere (FKA Shepherd) multiple times over the past three years and have only had great experiences thus far. My most recent recruiter, Shane, was a delight to work with. He is prompt, friendly and professional. Truly working with the A-team.
Darwuin Colmenares
6 months ago
Just a great process with Shaina…
Just a great process with Shaina Hipolito!, She is amazing!.
Jasmine Tucker
6 months ago
Seamless Hiring Experience with a True Values Fit
We had an awesome experience working with Somewhere.com on our recent search. Shane (Recruiter), Emily (Recruitment Manager), and Natalie (Account Manager) made the process super smooth — they were organized, easy to work with, and delivered exactly what they said they would. What really stood out was how well they understood not just the skill set we needed, but also the type of person who would fit our company values and culture. They brought us multiple great options, which made it easy to land on someone we felt confident about — both in terms of skills and in being a strong culture fit. As we continue to grow our team internationally, keeping our values and culture front and center is a big deal to us, and this team really gets that. We’re already partnering with them again on our next hire, which says a lot about the trust we have in their process. If you’re looking for recruiters who get the balance of skills and culture right, this is the team.
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