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Hardware Diagnostic & Repair Pros
Get your hardware back online with diagnostic and repair professionals. We list experts skilled in troubleshooting laptops, servers, workstations, and peripherals, helping you avoid costly replacements by diagnosing issues accurately.
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Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support
Transcription
Order Processing
Region
Poland
Languages
English
Overall Ratings
0 Reviews
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SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno..
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Services
Customer Support
Core Service
Live Chat Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Email Support
Multichannel Support
Industries
E-commerce
Finance & Accounting
Healthcare
Hospitality
Region
United States
Tunisia
Poland
Ukraine
Argentina
Colombia
Brazil
Languages
Multilingual
English
Overall Ratings
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Telehunt is an offshore staffing agency that connects businesses with elite global talent (top 1% VAs) to save up to 70% on staffing costs without sacrificing quality. They specialize in filling specialized roles across Real Estate, Healthcare, Tech, and Finance. Telehunt of..
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Services
Administrative Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Dedicated Virtual Assistants
Core Service
Virtual Assistant
Core Service
Data Entry
Executive Assistant
Back-Office Support
Business Operations
Email Support
Help Desk Support
Software Development
Full-Stack Development
Front-End Development
Back-End Development
IT Help Desk
Industries
Real Estate
E-commerce
Healthcare
Finance & Accounting
Home Services
Region
United States
Philippines
Languages
English
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi..
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Services
Data Entry
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support
Industries
Healthcare
E-commerce
Insurance
Hospitality
Region
United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines
Languages
Multilingual
English
French
Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Live Chat Support
Region
Trinidad and Tobago
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Email Support
Live Chat Support
Business Operations
Software Development
IT Help Desk
Industries
Healthcare
E-commerce
Construction
Education
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
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Outsource-X provides hybrid outsourced and offshore workforce solutions from South Africa to a diverse global clientele. The company specializes in augmenting client staff to increase productivity, reduce operational costs, and streamline operations. Their core offerings inc..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Order Processing
Industries
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
South Africa
Languages
English
Multilingual
Overall Ratings
0 Reviews
No platform reviews available yet
Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce..
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Services
Order Processing
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Live Chat Support
Email Support
Administrative Support
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting
Region
United States
Languages
English
CallZent is a Nearshore BPO and multilingual Call Center based in Tijuana, Mexico, delivering exceptional 24/7 customer experiences. They leverage their proximity to the US for time zone alignment and their bilingual agents (English/Spanish) for a competitive edge in serving..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Virtual Assistant
Live Chat Support
Email Support
Help Desk Support
Calendar Scheduling
Industries
Healthcare
Legal
E-commerce
Region
United States
Mexico
India
Philippines
Languages
Spanish
Overall Ratings
0 Reviews
No platform reviews available yet
ASM Virtual remote team solutions, primarily offering dedicated, pre-vetted Filipino Virtual Assistants (VAs) to businesses globally. They specialize in three main service areas: Administrative Staff, Customer Service Support, and Executive Assistance. ASM Virtual offers end..
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Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Email Marketing
Graphic Design
Web Development
Lead Generation
Industries
Coaching
HR & Recruiting
Finance & Accounting
Media
Region
United Kingdom
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Acquire Intelligence, formerly known as Acquire BPO, is a global business process outsourcing (BPO) and AI solutions provider that delivers high-performance and innovative services across 15 worldwide locations. The company focuses on transforming businesses intelligently th..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
IT Help Desk
Core Service
Cloud Computing
Core Service
Cybersecurity
Core Service
IT Consulting
Core Service
Data Entry
Administrative Support
Business Operations
Email Support
Live Chat Support
Industries
Finance & Accounting
Region
Philippines
Australia
Languages
English
CALLMARK Solutions, founded in Malaysia in 2011, is a trusted provider of Telemarketing, Lead Generation, and AI-Powered Customer Engagement services. They offer a blended approach, combining skilled human agents with cutting-edge smart automation, notably including a 24/7 A..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support
Business Operations
Industries
Education
Region
Malaysia
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
DELV Global is a remote staffing agency that simplifies the process of hiring, onboarding, and paying top-tier remote talent and Virtual Assistants from Latin America (LATAM), specializing in the top 3% of candidates. They act as a dedicated Remote HR for independent contrac..
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Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Business Operations
Core Service
Administrative Support
Back-Office Support
Data Entry
Email Support
Live Chat Support
IT Help Desk
Software Development
Region
United States
Mexico
Colombia
Argentina
Brazil
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Clark Staff is a premier BPO company specializing in remote staffing solutions and outsourcing services. They help businesses worldwide build, manage, and grow remote teams by recruiting, screening, and employing staff, while also managing all HR, IT, and administrative requ..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Transcription
IT Help Desk
Software Development
Web Development
Industries
Finance & Accounting
Healthcare
Media
E-commerce
Region
United States
Philippines
Georgia
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
TRU29 Solutions Inc. is an award-winning, Philippines-based outsourcing solutions partner specializing in creating tailored strategies to meet diverse business needs. Their comprehensive service portfolio is designed to help organizations focus on their core business and ach..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Content Marketing
Social Media Management
SEO Strategy
Web Development
Software Development
Industries
Construction
E-commerce
Finance & Accounting
Healthcare
Hospitality
Insurance
Media
Real Estate
HR & Recruiting
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
ServerPlus provides customer and technical support outsourcing solutions, primarily targeting Internet Service Providers (ISPs), Managed Service Providers (MSPs), and BPOs. They offer a 24/7/365 team to handle everything from troubleshooting and billing to sales calls, MDU-B..
Read more about Server Plus services and insights
Services
Customer Support
Core Service
Technical Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Inbound & Outbound Call Center
Core Service
Email Support
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Synergy BPO is a global outsourcing firm providing comprehensive Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions, with a presence in the United States, Central America, and South Asia. Their core expertise lies in customized contact cente..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Email Marketing
Social Media Management
Back-Office Support
Data Entry
Business Operations
Industries
Finance & Accounting
Region
United States
Panama
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant
Industries
Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Valoris is an international award-winning BPO and Call Center services provider in Romania, operating since 2006. They deliver comprehensive, multilingual, 24/7/365 solutions across B2C, B2B, and Corporate accounts, focusing on five pillars: Capacities, Development, Retentio..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Back-Office Support
Help Desk Support
Order Processing
Multichannel Support
Industries
Finance & Accounting
E-commerce
Healthcare
Hospitality
Region
Romania
United States
Languages
Multilingual
Contrata is a remote hiring company that connects businesses with top-tier, English-speaking talent from around the world. They focus on providing cost-effective hiring solutions by tapping into a global talent network, which includes individuals with U.S. university educati..
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Services
Virtual Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Administrative Support
Email Support
Live Chat Support
Lead Generation
Business Operations
Industries
Finance & Accounting
Healthcare
Real Estate
Region
United States
Languages
English
Overall Ratings
0 Reviews
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Go back to Search resultsFrequently Asked Questions
What is "Adversarial Support" in Technical Support?
It is a 2026 security practice where Technical Support agents verify that a support request isn't actually a "social engineering" attack to gain access to accounts.
Can Technical Support assist with software updates?
Yes; Technical Support teams manage the rollout of patches and version updates, ensuring that your users transition smoothly to new features.
How are Technical Support agents trained?
Agents undergo rigorous certification on your specific product stack and use "Lab Environments" to practice resolving complex Technical Support scenarios.
Does Technical Support provide 24/7 monitoring?
Many Technical Support plans include "Active Monitoring," where agents receive alerts and fix server issues before the customer even notices a problem.
How do you measure Technical Support efficiency?
The gold standard for Technical Support is First-Contact Resolution (FCR) and Mean Time to Recovery (MTTR) for system outages.
Can Technical Support manage API troubleshooting?
Yes; many Technical Support firms in this directory specialize in "Developer Support," helping clients debug API integrations and webhooks.
What is Tier 3 Technical Support?
Tier 3 involves senior engineers who handle deep-level code issues and infrastructure failures that general Technical Support agents cannot resolve.
How is knowledge shared in Technical Support?
Specialists in Technical Support maintain a "living" internal wiki, documenting every new bug and resolution to ensure the entire team stays updated.
Does Technical Support include remote desktop access?
Yes; with user permission, Technical Support agents use secure tools to remotely access a device and fix configuration errors without the user needing to take action.
What is the primary role of Technical Support?
Technical Support is responsible for diagnosing and resolving hardware, software, and connectivity issues through expert troubleshooting and specialized product knowledge.
Can a Technical Support Experts provider scale as your business grows?
A scalable Technical Support Experts provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Technical Support Experts agency follow?
A professional Technical Support Experts agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Technical Support Experts?
Reliable Technical Support Experts agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Technical Support Experts company?
Before hiring a Technical Support Experts company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Technical Support Experts provider for your business?
To choose the best Technical Support Experts provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Technical Support Experts agency?
When hiring a Technical Support Experts agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
