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CallTel
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About CallTel
CallTelComm provides 24/7 outsourced contact center and telemarketing solutions, with a strong operational base offering expertise and multilingual support, including major Nigerian languages (Yoruba, Igbo, Hausa), to enhance customer care. Their core services are divided into three areas: Business Telemarketing (customized sales campaigns, lead generation, appointment setting), Virtual Receptionist/Remote Secretary (triage, call patch/transfer, and general admin), and Customer Service (order taking, prompt issue resolution, and customized escalation). CallTelComm focuses on delivering cost-efficient, scalable, and flexible support that seamlessly integrates into a client's operations, acting as a professional, polite extension of the business to guard reputation, drive sales, and improve brand loyalty.
Industries
Region
Nigeria
Languages
English
Core Services
Help Desk Support
Core Service
Technical Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Other Services
Customer Support
6
Help Desk Support
Technical Support
Inbound & Outbound Call Center
Multichannel Support
Email Support
Order Processing
Digital Marketing
1
Lead Generation
Other Services
1
Customer Support
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