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OWORKERS
2 Reviews
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About OWORKERS
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, security (GDPR compliant), and significant cost savings. Oworkers uses a co-sourcing model for staff augmentation or fully managed BPM solutions from strategically located delivery centers in Bulgaria, Egypt, Madagascar, and the Philippines.
Industries
Region
Bulgaria
Egypt
Madagascar
Philippines
United Kingdom
United States
Languages
English
French
Multilingual
Core Services
Data Entry
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Other Services
Virtual Assistants
2
Data Entry
Back-Office Support
Customer Support
5
Technical Support
Live Chat Support
Email Support
Help Desk Support
Multichannel Support
Other Services
1
Customer Support
Service Details
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Company Reviews
Total Reviews
2
Last Rated 9/27/2022
Overall Ratings
Last Rated 9/27/2022
Sort By
BM
BPO Manager, GetID
3 years ago
We're satisfied with their current service so far.
Thanks to OWORKERS' help, the client has successfully established a BPO team within three weeks. The vendor impresses with their problem-solving skills, leadership, and ability to provide quick feedback. The partners communicate regularly using Slack. | Highlights: Ability to solve problems quickly and effectively quick feedback and decision making
Original Review
SO
Service Operations Specialist, Hyper Connect
5 years ago
The quality of services experienced by users has increased.
The services improved the platform for users, meeting the expectations of the internal team. Oworkers communicates with the client via Slack to ensure a smooth workflow. The team is dedicated, hard-working, and knowledgeable. | Highlights: They do their best with ownership.
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