Claim This Company Report an Error

Protel BPO

43 Reviews

4.5

Contact Company

About Protel BPO

Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answering, Order Processing, Appointment Setting, Live Chat, and Technical Support. By utilizing a native English-speaking workforce in a culturally aligned environment, Protel BPO offers a high-quality, scalable solution while enabling clients to achieve significant cost savings, often up to 60%, compared to traditional onshore operations. Their operational focus is on exceptional training, high agent retention, and using measurable metrics like FCR and NPS to boost customer satisfaction and loyalty across various industries, notably Financial Services.

Industries

Insurance

Healthcare

Publishing

Finance & Accounting

Education

Hospitality

E-commerce

+5 more

Region

Belize

Languages

English

Addresses

Belize

160 Newtown Barracks Road, Belize City, Belize

Primary Address

Belize

42 Cleghorn St, Belize City, Belize

Core Services

Live Chat Support

Lead Generation

Technical Support

Back-Office Support

Customer Support

Inbound & Outbound Call Center

Other Services

Customer Support 3

Email Support

Multichannel Support

Order Processing

Service Details

Contact the company for their services details

There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

Contact Company

Contact Protel BPO

Send a message to the company talking about your project needs, price and timeline to get started on your project!

Contact Company

Company Reviews

Total Reviews

43

Last Rated 6/1/2026

Overall Ratings

4.53

Last Rated 6/1/2026

(34)

(4)

(2)

(0)

(3)

Sort By

CM

Cleyon Marage

1 month ago

3.0

SW

Shaquila Woods

1 year ago

1.0

SN

Shannon Naylor

1 year ago

5.0

Call Center Services for Tanning Salon Franchise

“They truly understand our business and work hard to give our customers the best experience possible.”

RL

Rodney Long

1 year ago

5.0

Call Center Services for Healthcare Co

"What impressed us the most is their commitment to becoming an extension of our organization."

NB

natalie beckerman

1 year ago

5.0

Call Center Services for Hospitality Company

"Protel BPO's focus on both short-term fixes and long-term improvements has impressed us the most."

FC

Frank Cerda

1 year ago

5.0

Call Center & Customer Service Outsourcing for Restaurant

"We were highly impressed with Protel Bpo all throughout the project duration."

PR

Peggy Roe

1 year ago

5.0

Call Center Services & Customer Service for Hospitality Co

"Our partnership with Protel BPO started really well and was perfect throughout."

KD

Kaylin Durham

1 year ago

5.0

Call Center Services for Specialty Retailer

"Protel Bpo offered excellent services."

MG

Mark Glover

1 year ago

5.0

Call Center Services for Retail Company

"They go the extra mile to do their job and provide insightful information to help us improve."

EL

Emily Lewis

1 year ago

5.0

Call Center Services for Beauty Product Company

"They provide the best inbound call service support, and their efficiency is highly commendable."

CM

Colin Mathers

2 years ago

5.0

Call Center Services for Contracting Company

"Protel BPO was a well-organized company with a strong set of leaders."

DT

david tillett

2 years ago

5.0

SC

Samantha Coty

2 years ago

5.0

Pro

KG

Karl Goose

2 years ago

5.0

Call Center Services for Construction Company

"Their ability to regularly deliver products on schedule and react to our requests quickly was impressive."

PG

Pam Giles

2 years ago

5.0

Call Center Services for Utility Company

"What impresses us the most about Protel BPO is their dedication to delivering exceptional customer service."

LJ

Lorraine Jex

3 years ago

5.0

BG

Briana Gentle

3 years ago

1.0

QF

Quinoa Frijoles

4 years ago

3.0

Management needs improvement, but overall ok.

KK

Keana “Kay” Rubio

4 years ago

5.0

JN

Jermaine Novelo

4 years ago

4.0

Showing 1 - 20 of 43 results

Items Per Page

Jump to page

1 2 3

Go back to Search results

Grow Your Virtual Assistant Agency with Qualified Leads

Free professional agency profile
Showcase services & pricing
Receive direct inquiries
Backlink to your website
Optional featured placement & boosted ranking

Create a Free Agency Profile

Find the Best Virtual Assistant Agencies for Your Business.

Discover top-rated VA providers. Compare services, pricing, and reviews – all in one place.

Services

Virtual Assistant Administrative Support Data Entry Customer Support Back-Office Support View All

Industries

E-commerce Real Estate Media Hospitality Finance & Accounting View All

Locations

United States Philippines Central African Republic India Australia View All

For Agencies

Quick Links

Report an Error Contact Us

2026 © Virtual Assistants - All Rights Reserved

Terms of Use Privacy Policy