CallServ

26 Reviews

4.5

About CallServ

Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireless). They offer comprehensive inbound and outbound solutions, encompassing new service sign-ups, complex billing inquiries, and technical support troubleshooting, all handled by a dedicated team of highly skilled, well-educated agents with neutral accents. By leveraging advanced call center technology (CRM integration and intelligent routing) and a strong commitment to efficiency, Call Serv TT enables clients to achieve significant cost savings (by reducing overhead and staffing costs) while simultaneously enhancing customer satisfaction, building brand loyalty, and allowing businesses to concentrate on their core infrastructure and growth strategies.

Industries

Legal

Insurance

Healthcare

Coaching

Real Estate

Publishing

Construction

HR & Recruiting

Finance & Accounting

Education

Home Services

Hospitality

E-commerce

Media

+12 more

Region

Trinidad and Tobago

Languages

English

Core Services

Lead Generation

Technical Support

Inbound & Outbound Call Center

Multichannel Support

Other Services

Virtual Assistants 3

Back-Office Support

Business Operations

Data Entry

Customer Support 2

Email Support

Live Chat Support

Service Details

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Company Reviews

Total Reviews

26

Last Rated 12/22/2025

Overall Ratings

4.46

Last Rated 12/22/2025

(21)

(2)

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Brandon Boodoosingh

6 months ago

5.0

I must say this call center is really a great place to work; the staff is always friendly and willing to help. The communication skills between management and employees are impeccable. If you want to expand your knowledge and kickstart your … More

Khrystene Lall

6 months ago

5.0

i love working at Callserv because, it builds my communication skills, patience and definitely confidence everyday . I get better at handling people and being quick at solving probelms. I genuinely enjoy helping people with whatever … More

Celene Mac Donald

6 months ago

5.0

At CallServ they're nothing short of amazing.I came into this organisation with no prior call center experience and now I'm the best at what I do. Within a year I was able to climb the ladder at this organisation because I did the hard work … More

Sheanelle Burnett

6 months ago

5.0

My journey at Call Serv has been nothing short of amazing, very healthy working environment, like every other business there would be ups and downs and I’ve had my fair share of those experiences, safe to say nothing or no one has deterred … More

Keanu King

6 months ago

4.0

Call Serv is a wonderful place to work, the place is always clean and the supervisors and higher ups are always kind and approchable, they know how to speak to people and they are also understanding to the staff. They have a great blend of … More

Britney Christian

6 months ago

5.0

My time in callserv has been and continues to be, a rather heart warming and delightful experience. Throughout my work experiences in previous years gone by, no one has ever made me feel more welcomed , more at home and allowed me to be … More

Sabrina

6 months ago

5.0

Call Serv Limited is a very dynamic work environment filled with lots of down to earth people. I admire the strive and dedication each and everyone that is employed here has for their role. At call serv we are a family … More

AngelinaDoll

6 months ago

5.0

I recently joined CallServ as a trainee, and from day one I felt genuinely welcomed and included. The team has been incredibly supportive, patient, and always willing to help. The training process is well-structured, and everyone makes you … More

Vani Doodhnauth

6 months ago

5.0

Sasha Narinesingh

1 year ago

1.0

Very unprofessional. ESPECIALLY the supervisor I spoke to 5 minutes ago. For a call centre your verbal conversations should be very important for your business. Top priority to be very honest. Do better. "Fast paced environment" is not an excuse for lack of accountability.