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Back-Office Support for E-commerce & Order Processing
Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.
294 Companies Found
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Teambuilders is a virtual personnel agency that helps small businesses, entrepreneurs, and professionals build strong teams of virtual assistants. Their goal is to assist these businesses in growing with minimal interruptions by providing versatile, skilled, and handpicked v..
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Services
Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Lead Generation
Core Service
Social Media Management
Core Service
Back-Office Support
Content Marketing
Marketing Strategy
Web Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
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MPRS Office Management Services provides virtual staffing and back-office services to entrepreneurs. Their mission is to empower businesses by offering smart, efficient, and cost-effective solutions for web development, personal assistant services, bookkeeping, data entry, s..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Calendar Scheduling
Back-Office Support
Social Media Management
Content Marketing
Email Inbox Management
Region
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
HAF Staff is an international BPO (Business Process Outsourcing) provider specializing in placing dedicated, offshore staff with small to mid-sized businesses, with a focus on customer support and administrative roles. With management in New York and Manila, they offer strea..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Business Operations
Core Service
Back-Office Support
Data Entry
Virtual Assistant
Industries
E-commerce
Finance & Accounting
Hospitality
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant),..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Virtual Assistant
Calendar Scheduling
Email Support
Help Desk Support
Multichannel Support
Back-Office Support
Industries
Home Services
Healthcare
Legal
Real Estate
E-commerce
Finance & Accounting
Insurance
Region
United States
Languages
English
OnCalla Solutions provides 24/7 US-based and nearshore call center and answering expertise, acting as a growth partner for businesses across various industries. They offer comprehensive solutions like bilingual call answering, appointment scheduling, and lead qualification,..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Lead Generation
Order Processing
Data Entry
Industries
Healthcare
Real Estate
Home Services
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Afrishore BPO is a global outsourcing provider specializing in outsourced staffing solutions and Business Process Outsourcing, leveraging operational centers in South Africa and presence in the US, UK, and Australia. They deliver compliant BPO services by merging technology..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Lead Generation
Industries
Finance & Accounting
Insurance
E-commerce
Region
South Africa
United States
Languages
English
Overall Ratings
0 Reviews
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Hi-Deas Expedient Solutions Limited is an IT company focused on delivering digital transformation solutions and breaking communication boundaries for businesses of all sizes. Their core services center on Call Center/Contact Center operations, offering custom setup options (..
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Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Industries
Finance & Accounting
Insurance
Media
Region
Nigeria
Languages
English
Staffolio provides smart, scalable Virtual Staffing solutions with experienced virtual assistants (VAs) starting at $12/hour, designed to help businesses reclaim time and maximize productivity. They offer reliable, transparent, and cost-effective outsourcing for specialized..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Data Entry
Core Service
Content Marketing
Email Inbox Management
Calendar Scheduling
Back-Office Support
Social Media Management
Marketing Strategy
Industries
Real Estate
Construction
Finance & Accounting
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
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CallNet Call Center Services is an award-winning, US-based provider offering over 35 years of experience in custom, 24-hour communication solutions. They specialize in serving high-touch sectors like utilities, HVAC, property management, and medical facilities with reliable,..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Multichannel Support
Core Service
Back-Office Support
Industries
Healthcare
Education
Home Services
Region
United States
Languages
English
Overall Ratings
0 Reviews
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CALLMARK Solutions, founded in Malaysia in 2011, is a trusted provider of Telemarketing, Lead Generation, and AI-Powered Customer Engagement services. They offer a blended approach, combining skilled human agents with cutting-edge smart automation, notably including a 24/7 A..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support
Business Operations
Industries
Education
Region
Malaysia
Languages
English
Overall Ratings
0 Reviews
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Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Back-Office Support
Data Entry
Lead Generation
Online Reputation
Industries
E-commerce
Region
India
United States
Languages
English
Multilingual
On Point EVA provides Executive Virtual Assistant support and comprehensive bookkeeping services to small businesses in New Zealand, focusing on implementing smart, scalable systems. They are your dedicated monday.com Workflow Specialist, automating repeatable processes, str..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Coaching
Region
New Zealand
Languages
English
Overall Ratings
0 Reviews
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Nightosphere Information Services is a global outsourcing partner and call center based in the Philippines. The company is a contact center dedicated to providing exceptional customer service solutions across various sectors. Their main service offerings are categorized into..
Read more about Nighto Sphere Information Services services and insights
Services
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Virtual Assistant
Back-Office Support
Business Operations
Industries
Real Estate
Finance & Accounting
Education
E-commerce
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
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Snapscale is a Business Process Outsourcing (BPO) company offering HIPAA-compliant, "Employee First" outsourcing solutions to help businesses scale by utilizing a talented global community. They provide a full suite of front-to-back office services, specializing in Healthcar..
Read more about Snapscale services and insights
Services
Virtual Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Web Development
Core Service
Administrative Support
Calendar Scheduling
Data Entry
Live Chat Support
Email Support
Inbound & Outbound Call Center
Back-Office Support
IT Help Desk
Remote Technical Support
Industries
Healthcare
Finance & Accounting
Insurance
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Callboxs is an innovative BPO and call center outsourcing company based in Eastern Europe, providing 24/7/365 multi-channel support and business services. They differentiate themselves by maintaining a personal client connection and offering a unique solution called "Busines..
Read more about Callboxs services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Data Entry
Back-Office Support
Industries
E-commerce
Media
Region
Bulgaria
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Virtually Inspired Co empowers real estate professionals and businesses with specialized virtual services. They offer expert Transaction Coordination for seamless closings (managing documents, deadlines, and communication), comprehensive Virtual Assistance (admin, customer s..
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Services
Administrative Support
Core Service
Executive Assistant
Core Service
Virtual Assistant
Core Service
Data Entry
Back-Office Support
Business Operations
Dedicated Virtual Assistants
Social Media Management
Email Inbox Management
Calendar Scheduling
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Construction
Education
Finance & Accounting
HR & Recruiting
Legal
Publishing
Region
United States
Languages
English
Overall Ratings
0 Reviews
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GP Outsourcing Solutions, founded in 2016 in Honduras, pioneered a nearshoring model to reduce labor costs by up to 70%. They recruit and employ fully managed, Exclusive Bilingual VAs (EBVAs) from Latin America, fluent in English and Spanish with neutral accents. They set up..
Read more about GP Outsourcing Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Multichannel Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Lead Generation
Email Marketing
Marketing Strategy
Back-Office Support
Order Processing
Industries
Healthcare
Finance & Accounting
Real Estate
E-commerce
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
AnswerPlus is an award-winning, 100% Canadian-based 24/7/365 virtual receptionist and urgent call answering service with over six decades of experience. The company combines passionate, long-tenured people (average of nine years) with proprietary technology to ensure every c..
Read more about AnswerPlus services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Multichannel Support
Core Service
Back-Office Support
Order Processing
Industries
Construction
Home Services
Region
Canada
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
AtoZ Virtual provides Unified Virtual Outsourcing Solutions to help entrepreneurs and executives save time, reduce costs, and drive growth. Based in Mumbai, they offer comprehensive VA services for both business and personal needs, ranging from Inbox Management and Social Me..
Read more about A-Z Virtual services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Customer Support
Core Service
Business Operations
Core Service
Lead Generation
Social Media Management
Marketing Strategy
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Red Pen Virtual Assistants provides U.S.-based virtual assistants with backgrounds in education to help businesses make their mark. They believe former teachers possess superior communication, organizational, and strategic thinking skills, ensuring every task receives an "A+..
Read more about Red Pen Virtual Assistants services and insights
Services
Administrative Support
Core Service
Executive Assistant
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Content Marketing
Transcription
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Finance & Accounting
Education
Coaching
Publishing
Region
United States
Languages
English
Go back to Search resultsFrequently Asked Questions
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
