English Call Centre

18 Reviews

3.9

About English Call Centre

English Call Centre (ECC) specializes in providing English call center services for companies in Europe and non-English-speaking regions, aiming to help them scale and provide superior service to English-speaking customers globally. Their solutions are adaptable and focused on achieving fast growth. ECC's diverse service offerings include 24/7 multilingual customer support, technical assistance, inbound/outbound telesales, pre-sales lead generation, customer retention strategies, and staffing services. By outsourcing call center functions to ECC, businesses can focus on their core activities, benefit from transparent operations, and leverage the company's experience in diverse industries to enhance brand image and customer satisfaction.

Industries

Home Services

Hospitality

E-commerce

Media

+2 more

Region

India

Languages

English

Core Services

Technical Support

Inbound & Outbound Call Center

Other Services

Virtual Assistants 1

Back-Office Support

Customer Support 2

Email Support

Live Chat Support

Digital Marketing 1

Lead Generation

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Company Reviews

Total Reviews

18

Last Rated 4/22/2026

Overall Ratings

3.89

Last Rated 4/22/2026

(11)

(2)

(1)

(0)

(4)

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Glen Everson

2 months ago

1.0

Glen, please could you let us know why you have left a one-star review? At Impact Call Centre we are continually looking to improve our exemplary customer service record. If you have encountered any issues, we would appreciate the … More

Michele Ashford

2 years ago

1.0

Michele, please could you let us know why you have left a one-star review? At Impact Call Centre we are continually looking to improve our exemplary customer service record. If you have encountered any issues, we would appreciate the … More

Kevin Broadhurst

2 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Kai Mears

3 years ago

5.0

Kat was polite, friendly and very knowledgeable while helping me find a suitable mattress for the spare room. Would highly recommend giving her a call if you’re also in need of a better nights sleep! Thank you

chloe pretious

3 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Christopher Gray (Christoph)

4 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Keya Sheath

4 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Steven Abraham

4 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Jelena V

5 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

peter smith

5 years ago

3.0

Have not been inside

Steve White

5 years ago

4.0

Friendly staff and polite

golan “Singh”

6 years ago

4.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Jason Cartwright

6 years ago

5.0

Tony Cooke has been immensely helpful to our business and i personally appreciate his input.

George van buuren

7 years ago

5.0

Thank you for taking the time to leave us a review. We are pleased to hear that you had a great experience with Impact.

Ebby Tremain

7 years ago

1.0

Rude...receptionist needs to learn some manners... She asked why I was calling I explained... I was then told " alright, I dont need your life story"... Sweetheart, your attitude was dreadful. If you are the first person a CLIENT … More