Hardware Diagnostic & Repair Pros
Get your hardware back online with diagnostic and repair professionals. We list experts skilled in troubleshooting laptops, servers, workstations, and peripherals, helping you avoid costly replacements by diagnosing issues accurately.
120 Companies Found
Sort By
Get your workload under control with a dedicated virtual assistant who learns your business.Since 2014, Online VA Team has helped US businesses build dependable teams. Our college-educated teammates support customer service, executive and administrative assistance, bookkeepi..
Read more about Online VA Team services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Executive Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Transcription
Inbound & Outbound Call Center
Live Chat Support
Email Support
Order Processing
Billing & Account Support
E-commerce Customer Support
Multichannel Support
Web Design
Social Media Design
IT Help Desk
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
Overall Ratings
0 Reviews
No platform reviews available yet
Kinetic Innovative Staffing is an outsourced remote staffing solutions partner that helps businesses build teams with highly qualified, Philippines-based talent, offering cost savings of up to 76%. Since 2013, they have filled over 15,000 roles by managing the entire process..
Read more about Kinetic Innovative Staffing services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Technical Support
IT Help Desk
Software Development
Industries
Construction
Education
Finance & Accounting
Healthcare
HR & Recruiting
Legal
Media
Real Estate
Hospitality
Region
United States
Central African Republic
Australia
Singapore
Languages
English
Overall Ratings
8 Reviews
Artxpro Global is a results-driven AI-powered digital marketing agency dedicated to helping businesses grow through innovative strategies and measurable results. We specialize in Search Engine Optimization (SEO), Generative Engine Optimization (GEO), Answer Engine Optimizati..
Read more about Artx Pro Global services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Technical Support
Lead Generation
Online Reputation
UX/UI Design
Branding & Identity
Social Media Design
Video Editing & Motion Graphics
Web App Development
Industries
E-commerce
Education
Finance & Accounting
Healthcare
Media
Region
United States
Languages
Overall Ratings
0 Reviews
No platform reviews available yet
V
VirtualAssistant.com.ph is a premier outsourcing and remote staffing provider connecting global businesses with highly skilled, dedicated professionals from the Philippines. We specialize in delivering comprehensive administrative support, executive assistance, customer serv..
Read more about VirtualAssistant.com.ph services and insights
Services
Core Service
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Transcription
Dedicated Virtual Assistants
Inbound & Outbound Call Center
Technical Support
Help Desk Support
Live Chat Support
Email Support
Order Processing
Billing & Account Support
E-commerce Customer Support
Multichannel Support
Graphic Design
Logo Design
UX/UI Design
Web Design
Branding & Identity
Social Media Design
Marketing Collateral
Video Editing & Motion Graphics
Presentation Design
Illustration
IT Help Desk
Administrative Support
Executive Assistant
Email Inbox Management
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Languages
Overall Ratings
0 Reviews
No platform reviews available yet
UpLink delivers outsourced Call Center and BPO Services to growth-focused companies, helping them scale sales, customer support, and back-office operations efficiently. Leveraging a leadership team with experience from global enterprises, they provide customized, agile solut..
Read more about Uplink BPO services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support
Industries
Finance & Accounting
Region
Colombia
Nicaragua
United States
Languages
English
Overall Ratings
4 Reviews
StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of..
Read more about Staffwiz services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Administrative Support
Email Support
Live Chat Support
Business Operations
Software Development
IT Help Desk
Industries
Healthcare
E-commerce
Construction
Education
Region
United States
Philippines
Languages
English
Overall Ratings
3 Reviews
CDM Direct is an Australian specialist customer experience management (CX) and remote talent staffing solutions company, providing tailored outsourcing to medium to large organizations globally. As part of the TKW Research Group, they offer Contact Centre Outsourcing & C..
Read more about CDM Direct services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Industries
Healthcare
Finance & Accounting
E-commerce
Region
New Zealand
Australia
Languages
English
Overall Ratings
2 Reviews
iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, L..
Read more about iFIVE Global services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Administrative Support
IT Help Desk
Lead Generation
Industries
Healthcare
Legal
Finance & Accounting
Region
United States
Philippines
Languages
English
Overall Ratings
30 Reviews
CrewBloom is a remote staffing agency that connects global businesses with high-performance, pre-vetted remote staff from over 22 network countries. They specialize in filling remote sales and support roles, handling the entire 360-degree recruitment, compliance, and HR proc..
Read more about Crew Bloom services and insights
Services
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Data Entry
Business Operations
Industries
Healthcare
Real Estate
E-commerce
Finance & Accounting
Hospitality
Legal
Region
United States
Languages
English
Overall Ratings
261 Reviews
ServerPlus provides customer and technical support outsourcing solutions, primarily targeting Internet Service Providers (ISPs), Managed Service Providers (MSPs), and BPOs. They offer a 24/7/365 team to handle everything from troubleshooting and billing to sales calls, MDU-B..
Read more about Server Plus services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Region
United States
Languages
English
Overall Ratings
24 Reviews
HAF Staff is an international BPO (Business Process Outsourcing) provider specializing in placing dedicated, offshore staff with small to mid-sized businesses, with a focus on customer support and administrative roles. With management in New York and Manila, they offer strea..
Read more about HAFSTAFF services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Virtual Assistant
Industries
E-commerce
Finance & Accounting
Hospitality
Region
United States
Philippines
Languages
English
Overall Ratings
22 Reviews
Synergy BPO is a global outsourcing firm providing comprehensive Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) solutions, with a presence in the United States, Central America, and South Asia. Their core expertise lies in customized contact cente..
Read more about Synergy BPO services and insights
Services
Core Service
Core Service
Core Service
Social Media Management
Back-Office Support
Data Entry
Business Operations
Email Marketing
Industries
Finance & Accounting
Region
United States
Panama
Languages
English
Overall Ratings
13 Reviews
BrazilDesk is a leading Business Process Outsourcing (BPO) company based in Brazil, specializing in multilingual customer support and BPO strategy across Latin America. Founded in 2014, they provide dedicated 24/7 outsourced call center, IT support, HR, and back-office servi..
Read more about BrazilDesk services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Industries
Construction
E-commerce
HR & Recruiting
Home Services
Hospitality
Region
Brazil
Languages
English
Spanish
Portuguese
Overall Ratings
9 Reviews
Hi-Deas Expedient Solutions Limited is an IT company focused on delivering digital transformation solutions and breaking communication boundaries for businesses of all sizes. Their core services center on Call Center/Contact Center operations, offering custom setup options (..
Read more about Hi-Deas Expedient Solutions services and insights
Services
Core Service
Core Service
Core Service
Back-Office Support
Industries
Finance & Accounting
Insurance
Media
Region
Nigeria
Languages
English
Overall Ratings
2 Reviews
VisionSync Solutions is a premier global Business Process Outsourcing (BPO) partner that empowers enterprises through a 24/7/365 operational model. Their extensive service portfolio features omnichannel call center support, appointment setting, and lead generation, alongside..
Read more about Vision Sync Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Data Entry
Back-Office Support
Multichannel Support
Industries
Healthcare
Finance & Accounting
Region
United States
India
Languages
English
Overall Ratings
4 Reviews
CallZent is a Nearshore BPO and multilingual Call Center based in Tijuana, Mexico, delivering exceptional 24/7 customer experiences. They leverage their proximity to the US for time zone alignment and their bilingual agents (English/Spanish) for a competitive edge in serving..
Read more about Call Zent services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Live Chat Support
Email Support
Help Desk Support
Calendar Scheduling
Industries
Healthcare
Legal
E-commerce
Region
United States
Mexico
Languages
Spanish
Overall Ratings
36 Reviews
Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles..
Read more about CallServ services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Live Chat Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Trinidad and Tobago
Languages
English
Overall Ratings
26 Reviews
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol..
Read more about Fusion CX services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support
Industries
Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality
Region
United States
Languages
Multilingual
Overall Ratings
24 Reviews
Call Center Solutions Africa acts as an independent advisory and consulting partner, specializing in connecting businesses with high-quality BPO and Contact Center service providers across the African continent. They simplify the often-complex vendor selection process by vet..
Read more about Call Center Solutions Africa services and insights
Services
Core Service
Core Service
Core Service
Core Service
Lead Generation
Data Entry
Business Operations
Industries
Healthcare
Insurance
Hospitality
E-commerce
Region
Kenya
Languages
English
Multilingual
Overall Ratings
45 Reviews
Outsource-X provides hybrid outsourced and offshore workforce solutions from South Africa to a diverse global clientele. The company specializes in augmenting client staff to increase productivity, reduce operational costs, and streamline operations. Their core offerings inc..
Read more about Outsource-X services and insights
Services
Core Service
Core Service
Core Service
Lead Generation
Order Processing
Industries
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
South Africa
Languages
English
Multilingual
Overall Ratings
4 Reviews
Frequently Asked Questions
What is "Adversarial Support" in Technical Support?
It is a 2026 security practice where Technical Support agents verify that a support request isn't actually a "social engineering" attack to gain access to accounts.
Can Technical Support assist with software updates?
Yes; Technical Support teams manage the rollout of patches and version updates, ensuring that your users transition smoothly to new features.
How are Technical Support agents trained?
Agents undergo rigorous certification on your specific product stack and use "Lab Environments" to practice resolving complex Technical Support scenarios.
Does Technical Support provide 24/7 monitoring?
Many Technical Support plans include "Active Monitoring," where agents receive alerts and fix server issues before the customer even notices a problem.
How do you measure Technical Support efficiency?
The gold standard for Technical Support is First-Contact Resolution (FCR) and Mean Time to Recovery (MTTR) for system outages.
Can Technical Support manage API troubleshooting?
Yes; many Technical Support firms in this directory specialize in "Developer Support," helping clients debug API integrations and webhooks.
What is Tier 3 Technical Support?
Tier 3 involves senior engineers who handle deep-level code issues and infrastructure failures that general Technical Support agents cannot resolve.
How is knowledge shared in Technical Support?
Specialists in Technical Support maintain a "living" internal wiki, documenting every new bug and resolution to ensure the entire team stays updated.
Does Technical Support include remote desktop access?
Yes; with user permission, Technical Support agents use secure tools to remotely access a device and fix configuration errors without the user needing to take action.
What is the primary role of Technical Support?
Technical Support is responsible for diagnosing and resolving hardware, software, and connectivity issues through expert troubleshooting and specialized product knowledge.
Can a Technical Support Experts provider scale as your business grows?
A scalable Technical Support Experts provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Technical Support Experts agency follow?
A professional Technical Support Experts agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Technical Support Experts?
Reliable Technical Support Experts agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Technical Support Experts company?
Before hiring a Technical Support Experts company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Technical Support Experts provider for your business?
To choose the best Technical Support Experts provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Technical Support Experts agency?
When hiring a Technical Support Experts agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.