E-commerce
Real Estate
Media
Hospitality
Finance & Accounting
Home Services
Healthcare
HR & Recruiting
Coaching
Legal
Insurance
Education
Construction
Publishing
United States
Philippines
Central African Republic
India
Australia
Pakistan
Vietnam
Canada
Affordable Remote Tech Support Pros
Keep your team moving with affordable remote tech support professionals. Find cost-effective experts who use secure remote access tools to solve problems instantly, saving your business time and money on on-site visits.
116 Companies Found
Sort By
Simetrix Solutions is a global BPO and Consulting Company established in 2010, specializing in innovative and customized outsourcing solutions for customer care and business processes. They provide 24/7, multilingual call center and back-office support, including BPO service..
Read more about Simetrix Solutions services and insights
Services
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Multichannel Support
Region
Albania
Languages
Multilingual
Claim This Company
Report an Error
Bethlehem, United States
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co..
Read more about Help Squad services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant
Industries
Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality
Region
United States
Languages
English
CALLMARK Solutions, founded in Malaysia in 2011, is a trusted provider of Telemarketing, Lead Generation, and AI-Powered Customer Engagement services. They offer a blended approach, combining skilled human agents with cutting-edge smart automation, notably including a 24/7 A..
Read more about CALLMARK Solutions Sdn Bhd services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support
Business Operations
Industries
Education
Region
Malaysia
Languages
English
Philippines
Select VoiceCom is a leading Business Process Outsourcing (BPO) company specializing in call center excellence from the Philippines. They offer scalable, cost-effective, and highly compliant (HIPAA, PCI-DSS) inbound, outbound, and back-office services across numerous industr..
Read more about Select VoiceCom services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing
Industries
Healthcare
E-commerce
Finance & Accounting
Hospitality
Real Estate
Region
Philippines
Languages
English
Philippines
AmeeraTel is an IT-BPM and Business Process Outsourcing (BPO) provider with operations in the Philippines (Cebu), offering affordable dedicated remote teams starting at $5.00/hour to clients across multiple industries, including E-Commerce, Healthcare, and Legal. They delive..
Read more about Ameeratel services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Virtual Assistant
Live Chat Support
Email Support
Back-Office Support
Data Entry
Industries
Healthcare
Finance & Accounting
Education
Insurance
Real Estate
E-commerce
Media
Region
Philippines
Languages
English
United States
VCare Customers is an ISO-certified call center outsourcing company based in India, specializing in providing round-the-clock, cloud-based customer service solutions for businesses globally. With over five years of experience, they focus on building customer loyalty and trus..
Read more about Vcare Customers services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Email Support
Order Processing
Industries
Media
Home Services
Hospitality
E-commerce
Region
United States
India
Languages
English
United States
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol..
Read more about Fusion CX services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support
Industries
Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality
Region
United States
Languages
Multilingual
Kantipur Management Pvt Ltd (KMPL) is an ISO-certified Business Process Outsourcing (BPO) and Human Resources (HR) outsourcing company based in Nepal, dedicated to helping businesses streamline operations, reduce costs, and drive growth with 24/7 support. KMPL offers an exte..
Read more about Kantipur Management services and insights
Services
Back-Office Support
Core Service
Business Operations
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Email Support
Live Chat Support
Order Processing
Data Entry
Social Media Management
SEO Strategy
Content Marketing
IT Help Desk
IT Consulting
Industries
Healthcare
Finance & Accounting
Education
Region
Nepal
Languages
English
United States
Magenta Business Outsourcing provides complete outsourcing solutions, including lead generation, appointment setting, telemarketing, and customer service. They aim to help businesses scale operations and generate leads effectively by providing a full-fledged call center and..
Read more about Magenta Business Outsourcing services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Virtual Assistant
Administrative Support
Data Entry
Back-Office Support
Business Operations
Order Processing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
TP (Teleperformance) is a global leader in digital business services, specializing in integrated, human-centric solutions powered by "Orchestrated Intelligence." They combine human expertise with AI-enabled processes to deliver fast, reliable customer experiences and optimiz..
Read more about Teleperformance services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Order Processing
Live Chat Support
Email Support
Back-Office Support
Industries
Media
E-commerce
Finance & Accounting
Healthcare
Insurance
Region
France
United States
Languages
English
Multilingual
New York City, United States
CrewBloom is a remote staffing agency that connects global businesses with high-performance, pre-vetted remote staff from over 22 network countries. They specialize in filling remote sales and support roles, handling the entire 360-degree recruitment, compliance, and HR proc..
Read more about Crew Bloom services and insights
Services
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Administrative Support
Core Service
Virtual Assistant
Data Entry
Business Operations
Industries
Healthcare
Real Estate
E-commerce
Finance & Accounting
Hospitality
Legal
Region
United States
Languages
English
United States
Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce..
Read more about Westpark Communications services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Email Support
Administrative Support
Data Entry
Business Operations
Live Chat Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting
Region
United States
Languages
English
Nairobi, Kenya
Call Center Solutions Africa acts as an independent advisory and consulting partner, specializing in connecting businesses with high-quality BPO and Contact Center service providers across the African continent. They simplify the often-complex vendor selection process by vet..
Read more about Call Center Solutions Africa services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Business Operations
Lead Generation
Data Entry
Industries
Healthcare
Insurance
Hospitality
E-commerce
Region
Kenya
Languages
English
Multilingual
Philippines
Magellan Solutions is a Philippine-based, accredited Business Process Outsourcing (BPO) and call center services provider focused on supporting Small and Medium-sized Enterprises (SMEs) worldwide. They offer a complete spectrum of contact center solutions, encompassing 24/7..
Read more about Magellan Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Technical Support
Order Processing
Back-Office Support
Lead Generation
Industries
Real Estate
Home Services
Media
E-commerce
Region
Philippines
United States
Languages
English
San Diego, United States
Cápita Works offers Nearshore Virtual Assistance and IT solutions, helping companies save up to 70% and reduce liabilities by connecting them with fully bilingual, well-educated talent in US time zones. They specialize in positions from High-Performance Executive Assistants..
Read more about Cápita Works services and insights
Services
Administrative Support
Core Service
Executive Assistant
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Social Media Management
Content Marketing
Lead Generation
Technical Support
Industries
Real Estate
Finance & Accounting
Healthcare
Media
Region
United States
Mexico
Languages
English
United States
Kinetic Innovative Staffing is an outsourced remote staffing solutions partner that helps businesses build teams with highly qualified, Philippines-based talent, offering cost savings of up to 76%. Since 2013, they have filled over 15,000 roles by managing the entire process..
Read more about Kinetic Innovative Staffing services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Technical Support
IT Help Desk
Software Development
Industries
Construction
Education
Finance & Accounting
Healthcare
HR & Recruiting
Legal
Media
Real Estate
Hospitality
Region
United States
Central African Republic
Australia
Singapore
Languages
English
Philippines
Allied Fusion Services Inc. is a Business Process Outsourcing (BPO) provider founded in 2009, operating out of the Philippines and Japan as a subsidiary of Prosper Company of Japan. The company specializes in delivering a fusion of Japanese work culture and Filipino expertis..
Read more about Allied Fusion Services services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Marketing Strategy
Lead Generation
Technical Support
Data Entry
Web Development
Graphic Design
SEO Strategy
Industries
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
Philippines
Japan
Languages
English
Philippines
Satellite Office is a premium Australian offshore services provider specializing in building and managing dedicated, highly skilled, and culturally matched teams in the Philippines for Australian and US clients. They utilize a highly consultative, end-to-end staff leasing so..
Read more about Satellite Office services and insights
Services
Customer Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Software Development
Core Service
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Technical Support
Help Desk Support
SEO Strategy
Social Media Management
Cloud Computing
IT Consulting
Industries
Healthcare
Finance & Accounting
E-commerce
Region
Philippines
Languages
English
Cherry Hill, United States
Stealth Agents provides fully managed Top 1% Virtual Assistants/Executive Assistants (EAs) with over 10+ years of experience from the Philippines, serving 35+ industries. They specialize in "A-level" hires to handle operations and strategy for businesses, working full-time (..
Read more about Stealth Agents services and insights
Services
Lead Generation
Core Service
Administrative Support
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Email Support
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Order Processing
Technical Support
E-commerce Customer Support
Multichannel Support
Social Media Management
Help Desk Support
Content Marketing
Live Chat Support
Industries
Real Estate
E-commerce
Finance & Accounting
HR & Recruiting
Region
United States
Philippines
Languages
English
Spring, United States
Eureka Virtual Services helps businesses scale and grow by providing dedicated Virtual Assistants for roles like Executive, Marketing, and specialized Insurance VA. Their services are designed to reduce expenses and free up time for core tasks. Key offerings include Lead Gen..
Read more about Eureka Virtual Services services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Technical Support
Email Inbox Management
Calendar Scheduling
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Insurance
Region
United States
Languages
English
Go back to Search resultsFrequently Asked Questions
What is "Adversarial Support" in Technical Support?
It is a 2026 security practice where Technical Support agents verify that a support request isn't actually a "social engineering" attack to gain access to accounts.
Can Technical Support assist with software updates?
Yes; Technical Support teams manage the rollout of patches and version updates, ensuring that your users transition smoothly to new features.
How are Technical Support agents trained?
Agents undergo rigorous certification on your specific product stack and use "Lab Environments" to practice resolving complex Technical Support scenarios.
Does Technical Support provide 24/7 monitoring?
Many Technical Support plans include "Active Monitoring," where agents receive alerts and fix server issues before the customer even notices a problem.
How do you measure Technical Support efficiency?
The gold standard for Technical Support is First-Contact Resolution (FCR) and Mean Time to Recovery (MTTR) for system outages.
Can Technical Support manage API troubleshooting?
Yes; many Technical Support firms in this directory specialize in "Developer Support," helping clients debug API integrations and webhooks.
What is Tier 3 Technical Support?
Tier 3 involves senior engineers who handle deep-level code issues and infrastructure failures that general Technical Support agents cannot resolve.
How is knowledge shared in Technical Support?
Specialists in Technical Support maintain a "living" internal wiki, documenting every new bug and resolution to ensure the entire team stays updated.
Does Technical Support include remote desktop access?
Yes; with user permission, Technical Support agents use secure tools to remotely access a device and fix configuration errors without the user needing to take action.
What is the primary role of Technical Support?
Technical Support is responsible for diagnosing and resolving hardware, software, and connectivity issues through expert troubleshooting and specialized product knowledge.
Can a Technical Support Experts provider scale as your business grows?
A scalable Technical Support Experts provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Technical Support Experts agency follow?
A professional Technical Support Experts agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Technical Support Experts?
Reliable Technical Support Experts agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Technical Support Experts company?
Before hiring a Technical Support Experts company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Technical Support Experts provider for your business?
To choose the best Technical Support Experts provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Technical Support Experts agency?
When hiring a Technical Support Experts agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
