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Best Home Services Inbound & Outbound Call Center VA Agencies (2026)

Access agencies that provide specialized virtual assistants for plumbers, HVAC techs, and home repair businesses. These firms focus on dispatching, lead qualification, and local reputation management. By hiring through a managed home services agency, providers can ensure the.. Read More
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68 Companies providing Home Services
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AnswerForce provides 24/7/365 live answering and distributed call center solutions, focusing heavily on the Home Services and Franchises sectors. Their services ensure that no call or web chat is missed, handling everything from lead capture and appointment scheduling to eff.. Read more about Answer Force services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Virtual Assistant
Calendar Scheduling
Email Support
Help Desk Support
Back-Office Support

Industries

Home Services
Construction
Healthcare
Legal

Region

United States

Languages

English
Overall Ratings
4.9
375 Reviews
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Allied Fusion Services Inc. is a Business Process Outsourcing (BPO) provider founded in 2009, operating out of the Philippines and Japan as a subsidiary of Prosper Company of Japan. The company specializes in delivering a fusion of Japanese work culture and Filipino expertis.. Read more about Allied Fusion Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Data Entry
Web Development
Graphic Design
SEO Strategy
Marketing Strategy
Lead Generation

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Philippines
Japan

Languages

English
Overall Ratings
4.9
20 Reviews
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Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glu.. Read more about Dexcomm Answering Service services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Back-Office Support
Order Processing

Industries

Home Services
Healthcare

Region

United States

Languages

English
Overall Ratings
4.2
33 Reviews
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Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi.. Read more about Grupo Noa International services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Back-Office Support
Order Processing

Industries

E-commerce
Hospitality
Healthcare
Coaching
Construction
Finance & Accounting
HR & Recruiting
Home Services
Real Estate

Region

United States

Languages

English
Multilingual
Overall Ratings
3.8
5 Reviews
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Smith ai
4.6
location pin icon Los Altos, United States
Smith.ai offers a hybrid approach to 24/7/365 call handling and client engagement, featuring a powerful AI Receptionist backed by 500+ North American live agents. They are designed for growing businesses, particularly law firms and home services, focusing on expert lead scre.. Read more about Smith ai services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Virtual Assistant
Email Support

Industries

Legal
Home Services
E-commerce

Region

United States

Languages

English
Overall Ratings
4.6
277 Reviews
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A Golden Voice Answering Service LLC. is a locally owned and operated company in North Providence, RI, that provides professional, 24/7/365 answering and secretarial services worldwide, specializing in a "personal touch" they call "THE GOLDEN VOICE." Since 2008, the company.. Read more about A Golden Voice Answering Service services and insights

Services

Inbound & Outbound Call Center
Core Service
Calendar Scheduling
Help Desk Support

Industries

Real Estate
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
3.0
2 Reviews
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123 Employee
1.0
location pin icon Las Vegas, United States
123Employee is a large Business Process Outsourcing (BPO) company founded in 2006 with a mission to make outsourcing affordable for small and medium-sized businesses globally. They specialize in providing dedicated, full-time offshore Virtual Assistants (VAs) and offer compr.. Read more about 123 Employee services and insights

Services

Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Back-Office Support
Social Media Management
Content Marketing
Video Marketing
Administrative Support
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States

Languages

English
Overall Ratings
1.0
2 Reviews
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AnswerNet is a full-service provider of flexible, scalable, omni-channel contact center and Business Process Outsourcing (BPO) solutions. With over 2,000 employees, the company offers a wide range of services, including inbound/outbound sales, help desk, specialized IT suppo.. Read more about AnswerNet services and insights

Services

Help Desk Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Email Support
Order Processing
Lead Generation

Industries

Healthcare
Legal
Real Estate
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
4.4
134 Reviews
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Magenta Business Outsourcing provides complete outsourcing solutions, including lead generation, appointment setting, telemarketing, and customer service. They aim to help businesses scale operations and generate leads effectively by providing a full-fledged call center and.. Read more about Magenta Business Outsourcing services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Virtual Assistant
Administrative Support
Data Entry
Back-Office Support
Business Operations
Order Processing

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
3.0
2 Reviews
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Archers Contact Solutions is a New Jersey-based virtual assistant agency that provides reliable, office-based virtual assistants (VAs) and remote staff from the Philippines. The company was founded by a business coach and focuses on providing top-tier VAs to business owners.. Read more about Archers Contact Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Core Service
Administrative Support
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Order Processing
Social Media Management
IT Help Desk

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
5.0
1 Reviews
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Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call.. Read more about BYRNES MESSAGE BUREAU services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Order Processing

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

United States

Languages

English
Overall Ratings
4.0
5 Reviews
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Magellan Solutions is a Philippine-based, accredited Business Process Outsourcing (BPO) and call center services provider focused on supporting Small and Medium-sized Enterprises (SMEs) worldwide. They offer a complete spectrum of contact center solutions, encompassing 24/7.. Read more about Magellan Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Technical Support
Order Processing
Back-Office Support
Lead Generation

Industries

Real Estate
Home Services
Media
E-commerce

Region

Philippines
United States

Languages

English
Overall Ratings
3.9
97 Reviews
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AnswerHero is a 24/7/365 live answering service and Virtual Receptionist solution offering a powerful hybrid model that utilizes both human and AI receptionists. The company serves a diverse range of industries, including Legal, Healthcare (HIPAA Compliant), Real Estate, and.. Read more about AnswerHero services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Virtual Assistant
Core Service
Live Chat Support
Email Support
Help Desk Support
Calendar Scheduling

Industries

Legal
Healthcare
Real Estate
Home Services
Hospitality
Media

Region

United States
Honduras
El Salvador

Languages

English
Overall Ratings
4.3
50 Reviews
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Allied Global
4.2
location pin icon Guatemala City, Guatemala
Allied Global is a global leader in Business Process Outsourcing (BPO) and Technology Services, founded in 2006. Originating in Guatemala and expanding significantly, including acquiring US-based Marketlink, they now operate across four countries with over 6,500 dedicated al.. Read more about Allied Global services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Back-Office Support

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Guatemala
United States
Honduras
El Salvador

Languages

English
Overall Ratings
4.2
633 Reviews
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AnswerOne, specifically AnswerOne of Texas, is a 24-hour telephone answering service and call center solution provider. They offer Virtual Receptionist Services with bilingual agents who handle inbound calls, after-hours calls, and overflow calls. Their specialized answering.. Read more about AnswerOne US services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Order Processing
Lead Generation

Industries

Healthcare
Legal
Real Estate
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
3.9
15 Reviews
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BPO Services (bposervices.co.za) is a specialist Business Process Outsourcing firm operating as a highly capable extension of its clients' teams, focusing on customer care and complex, high-risk campaigns. Based in South Africa, their mission is to be brand ambassadors by pr.. Read more about BPO Client Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Technical Support
Social Media Management

Industries

Media
Home Services
Hospitality
E-commerce

Region

South Africa

Languages

English
Overall Ratings
4.3
3 Reviews
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Answering Innovations is a 24/7 live telephone answering service and inbound call center, based in Madison, WI, that has been operating since 1977. They offer professional receptionists for after-hours, overflow, or full-time coverage across various industries like Legal, Me.. Read more about Answering Innovations services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Email Support
Calendar Scheduling

Industries

Home Services
Healthcare
Legal
Real Estate
Hospitality

Region

United States

Languages

English
Overall Ratings
3.8
6 Reviews
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VCare Customers is an ISO-certified call center outsourcing company based in India, specializing in providing round-the-clock, cloud-based customer service solutions for businesses globally. With over five years of experience, they focus on building customer loyalty and trus.. Read more about Vcare Customers services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Email Support
Order Processing

Industries

Media
Home Services
Hospitality
E-commerce

Region

United States
India

Languages

English
Overall Ratings
4.8
9 Reviews
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Focus Answering Service is a professional, family-owned answering service specializing in industries like Property Management, Home Services, and Contracting. Operating 24/7/365, they provide highly trained, live agents who serve as a seamless extension of a client's team, e.. Read more about Focus Telecommunications services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Email Support
Order Processing
Administrative Support

Industries

Home Services
E-commerce
Real Estate
Hospitality

Region

United States

Languages

English
Overall Ratings
3.8
68 Reviews
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Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce.. Read more about Westpark Communications services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Live Chat Support
Email Support
Administrative Support
Data Entry
Business Operations

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting

Region

United States

Languages

English
Overall Ratings
4.8
132 Reviews
Expand Details
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Frequently Asked Questions

Plus
Can they help with material pricing?
VAs call local suppliers to find the best prices for parts and equipment, saving you money on every job.
Plus
Do they handle fleet management?
They track vehicle maintenance schedules and coordinate with shops to minimize downtime.
Plus
Can they assist with tech recruiting?
VAs post job ads and do the initial phone screening for new field technicians.
Plus
Do they manage Yelp/FB leads?
VAs monitor all social platforms to ensure inquiries are turned into appointments within minutes.
Plus
How do they handle emergency calls?
They use a specific "Emergency Protocol" to alert your on-call techs immediately for urgent repairs.
Plus
Do they follow up on unclosed quotes?
VAs call customers who received a quote but didn't book, often offering a small incentive to close.
Plus
Do they assist with ServiceTitan?
Agencies provide VAs who are pre-trained in the most popular field management software.
Plus
Can they handle permits?
Yes; they fill out the applications and follow up with the city so your techs can keep working.
Plus
Do they help with Map rankings?
VAs manage your Google Business Profile, responding to reviews and posting "Job Site" photos weekly.
Plus
Can they do 24/7 dispatching?
Many agencies offer VAs in rotating shifts to ensure your phones are answered and jobs are scheduled.