Focus Telecommunications

I wish doing business with a retail establishment was always as good and as easy as it is here.

Jin went above and beyond to help me with my auction shipping needs. I will definitely be back when I have something else in the area. Thanks so much. Josh

Sold a 100$ package through mecacri and shipped it though ups here. Had a pre-paid label on it already and my box only weighed 6 pounds. The guy took my box and scanned it and said absolutely nothing to me. A week later I got notified from … More

I requested 8.5 x 11 programs and did not realize they need to be requested at 11 x 17 to fold into 8.5 x 11. The staff and manager were amazing...the programs look fantastic..shared it with our church contact she loved them...I requested the 11 x 17 just for the immediate family. This staff is amazing and will take care of you!!!

The advertised Notary service isn't dependable. If the Notary happens to be there and working at the time you're there you can get something Notarized. At 1:50pm Monday 4/13 Notary is not available

The staff in this location is always friendly and helpful

I think the owner is very rude. Does not need to be in customer service at all. !!! Very disappointed.

Owner very rude. Doesn’t make sense when there’s another UPS store so close by…which is where I’m heading.

The owner acts like he would rather be anywhere else but at his place of business. I have tried this location several times over the years and he is incredibly rude and quick to dismiss his customers despite being incorrect. I learned we have another UPS option at Michael’s so that is where I will be going from now on.

The red haired guy with glasses needs another profession other than something in customer service. He throws the receipt at you and never speaks. … More

Thank you for taking the time to leave us a rating, Jessica Daniels. The UPS Store is about delivering world-class service, so we'd love to know what we can do to improve your experience next time. You can share your feedback with us at store5343@theupsstore.com.

What a non customer centric business. I had the displeasure of dealing with Ethan in this store. … More

tape fee？ridiculous

Thank you for taking the time to leave us a rating, Saleh Salah! See you next time.

Easy returns, friendly & helpful staff,

good place to send packages.

Very nice place and the people working there are professional and respectful, they are fast even though a lot customers are in line, things go quickly. I was surprised when I read one customer's review how she has to pay for photo copies, … More

Every time we try to use this location, the franchise owner continues to make things increasingly difficult. Trying to return an Amazon package and the owner insisted on charging one dollar for a piece of tape for each package He then made … More

Service is great! Quick and easy, they have my previous shipping addresses on file. UPS is very reliable!

Thank you for taking the time to leave us a rating, Lindsey Brooks! See you next time.