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About Nexa

Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant), and Legal. Nexa's omni-channel approach covers calls, texts, and live chat, delivering comprehensive services including lead qualification, appointment scheduling, and inbound/outbound sales. Their solutions are highly flexible, featuring customizable scripts and bilingual (English/Spanish) capabilities.

Industries

Legal
Insurance
Healthcare
Real Estate
Finance & Accounting
Home Services
E-commerce
+5 more

Region

United States

Languages

English

Addresses

Core Services

Live Chat Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 3
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Back-Office Support
Calendar Scheduling
Virtual Assistant
Customer Support 3
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Email Support
Help Desk Support
Multichannel Support

Service Details

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