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Westpark Communications

132 Reviews
4.8

About Westpark Communications

Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce, Shopify, JIRA) and providing custom-developed workflows rather than generic solutions. They are a certified woman-owned business and are HIPAA-compliant.

Industries

Real Estate
HR & Recruiting
Finance & Accounting
Home Services
Hospitality
E-commerce
Media
+5 more

Region

United States

Languages

English

Addresses

Core Services

Help Desk Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 3
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Administrative Support
Business Operations
Data Entry
Customer Support 2
toggle
Email Support
Live Chat Support

Service Details

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Company Reviews

Total Reviews
132

Last Rated 8/24/2025

Overall Ratings
4.8

Last Rated 8/24/2025

(123)
(2)
(2)
(0)
(5)
Sort By
RR

R.A Remodeling & Restoration

8 months ago

Google
5.0

TS

Tracy Szalczer

9 months ago

Google
5.0

Great customer service!!!

SP

Smita Parikh

10 months ago

Google
5.0

We have used Westpark after hours call service for about 5 years now and it is effortless! They respond to our needs and changes very promptly and are very professional and friendly. They make it very easy to use their services. Nicole , our account manager is very attentive.

LG

Lynn Gassmann

10 months ago

Google
5.0

We use Westpark answering service for my place of employment to keep track and answer incoming calls during non-business hours so we can make sure any emergency calls or urgent calls are not missed. anytime we have issues they are fast in correcting and implementing measures to suit company needs. Alma and Thalia are great in response time and provide great customer service! thank you for your hard work and assistance!

EM

Edgardo Moreno

10 months ago

Google
5.0

We’ve had a fantastic experience working with this call center team! Their customer service is consistently professional, friendly, and responsive. What really stands out to us is how they take the time to understand our specific needs and deliver a tailor-made solution that fits our business perfectly. Highly recommended!

AE

Amanda Elson

10 months ago

Google
5.0

Westpark is amazing, the people, the response and their entire team always make sure to take care of our customers and our company. They work well with us and always accommodate any changes that may occur which is a big thing for us! Great company and great people :)

DJ

Debra Jimenez

10 months ago

Google
5.0

Westpark does a great job communicating our messages and always does it in a timely fashion. Highly recommend!

RD

Ronda Dotson

10 months ago

Google
5.0

So happy with Westpark. Friendly and helpful staff.

DJ

Delaina Johnson

10 months ago

Google
5.0

Thank you!

DP

Daniela Portillo

10 months ago

Google
5.0

CS

Carla Stewart

10 months ago

Google
4.0

Nicole Ojeda has been exceptionally helpful. She has been responsive to my emails in making sure I have what I need. Thank you.

DB

Dotsy Bednor

10 months ago

Google
5.0

After trying a few other answering services, Bruart Collision, New York is finding Westpark Communications is the best. They are very thorough when taking after hour phone calls. Their operators are always polite and follow through with every call according to our procedures. I highly recommend Westpark for you answering service needs.

JL

Joselyn Luna

10 months ago

Google
5.0

Thank you, Joselyn!

TG

Tania Garcia

10 months ago

Google
5.0

Thank you, Tania!

KK

Kyle Kubasik

11 months ago

Google
5.0

Westpark always gives prompt and detailed notifications, and quickly responds to questions or information needed with their service.

AJ

Aaron Johnson

11 months ago

Google
5.0

Their team is professional, responsive, and always follows through in a timely manner. Communication has been seamless, and any updates or requests we've submitted have been handled efficiently. It's clear they value their clients and take pride in the service they deliver. Highly recommend Westpark to anyone looking for a reliable partner.

KL

Krystian L

11 months ago

Google
5.0

I really enjoyed working with Westpark Communications. Their team was highly professional, with prompt and clear communication throughout the entire process. They consistently delivered on expectations and were always responsive to our needs. It was a smooth and positive experience from start to finish, and I would gladly work with them again in the future.

YM

Yolanda McCoy

11 months ago

Google
5.0

We have been using Westpark Communications for many years and their service has always been excellent. If we need them quickly to answer our phones we only need to call or email. Great service! Great Customer Service!!

AH

Allied Heating

11 months ago

Google
5.0

Alma Suarez over at Westpark is such a joy to work with! She is quick to respond and take care of anything I am requesting or needing.

CI

Cristina Ivan

11 months ago

Google
4.0

Hi Cristina, thank you for your review! We’d love to hear your feedback on how we can turn your 4-star experience into a 5-star one. Please feel free to reach out to your Client Success Advocate directly.

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