Westpark Communications
About Westpark Communications
Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce, Shopify, JIRA) and providing custom-developed workflows rather than generic solutions. They are a certified woman-owned business and are HIPAA-compliant.
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Company Reviews
Total Reviews
138
Last Rated 8/8/2025
Overall Ratings
Last Rated 8/8/2025
R.A Remodeling & Restoration
7 months ago
Tracy Szalczer
8 months ago
Great customer service!!!
Daniela Portillo
9 months ago
Delaina Johnson
9 months ago
Ronda Dotson
10 months ago
So happy with Westpark. Friendly and helpful staff.
Debra Jimenez
10 months ago
Westpark does a great job communicating our messages and always does it in a timely fashion. Highly recommend!
Lynn Gassmann
10 months ago
We use Westpark answering service for my place of employment to keep track and answer incoming calls during non-business hours so we can make sure any emergency calls or urgent calls are not missed. anytime we have issues they are fast in correcting and implementing measures to suit company needs. Alma and Thalia are great in response time and provide great customer service! thank you for your hard work and assistance!
Edgardo Moreno
10 months ago
We’ve had a fantastic experience working with this call center team! Their customer service is consistently professional, friendly, and responsive. What really stands out to us is how they take the time to understand our specific needs and deliver a tailor-made solution that fits our business perfectly. Highly recommended!
Amanda Elson
10 months ago
Westpark is amazing, the people, the response and their entire team always make sure to take care of our customers and our company. They work well with us and always accommodate any changes that may occur which is a big thing for us! Great company and great people :)
Smita Parikh
10 months ago
We have used Westpark after hours call service for about 5 years now and it is effortless! They respond to our needs and changes very promptly and are very professional and friendly. They make it very easy to use their services. Nicole , our account manager is very attentive.
Dotsy Bednor
10 months ago
After trying a few other answering services, Bruart Collision, New York is finding Westpark Communications is the best. They are very thorough when taking after hour phone calls. Their operators are always polite and follow through with every call according to our procedures. I highly recommend Westpark for you answering service needs.
Tania Garcia
10 months ago
Joselyn Luna
10 months ago
Carla Stewart
10 months ago
Nicole Ojeda has been exceptionally helpful. She has been responsive to my emails in making sure I have what I need. Thank you.
Kyle Kubasik
10 months ago
Westpark always gives prompt and detailed notifications, and quickly responds to questions or information needed with their service.
Aaron Johnson
10 months ago
Their team is professional, responsive, and always follows through in a timely manner. Communication has been seamless, and any updates or requests we've submitted have been handled efficiently. It's clear they value their clients and take pride in the service they deliver. Highly recommend Westpark to anyone looking for a reliable partner.
Krystian L
10 months ago
I really enjoyed working with Westpark Communications. Their team was highly professional, with prompt and clear communication throughout the entire process. They consistently delivered on expectations and were always responsive to our needs. It was a smooth and positive experience from start to finish, and I would gladly work with them again in the future.
Cristina Ivan
11 months ago
Allied Heating
11 months ago
Alma Suarez over at Westpark is such a joy to work with! She is quick to respond and take care of anything I am requesting or needing.
Yolanda McCoy
11 months ago
We have been using Westpark Communications for many years and their service has always been excellent. If we need them quickly to answer our phones we only need to call or email. Great service! Great Customer Service!!
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