Smith ai

Your reliable partner in easy and fast communication with your customers

What do you like best about Smith.ai Live Chat? Smith.ai I like it because it's a live chat on my website to improve customer service and engagement. With chat, my clients can easily and quickly communicate with my business in real time, which helps me provide immediate assistance and respond to their requests. What do you dislike about Smith.ai Live Chat? However Smith.ai live chat is a great tool, but there are some areas for improvements. I didn't like this confusion, for example, some chatbot answers are not related to the client's question.

Original Review

Improving communication with customers Smith.ai transcription and analysis of live chat

What do you like best about Smith.ai Live Chat? Smith.ai the benefit of live chat was a great solution for my business, and it helped me improve customer service and increase revenue. What do you dislike about Smith.ai Live Chat? Chat is not bad but chat agents can't answer some of my clients ' technical questions it would be nice to sort out this error

Original Review

Very Professional and Personalized

Describe the project or task Smith.ai Live Chat helped with: Smith ai incorporated live chat into our online lead generation website. What do you like best about Smith.ai Live Chat? 1. It's functional 2. The live chat receptionists are beyond excellent and don't make mistakes.

Original Review

No Brainer

Describe the project or task Smith.ai Live Chat helped with: I’ve used smith.ai receptionist services, and the Live Chat was a no brainer for me. The live chat receptionists interact in real time with website visitors in the same way he or she would interact on a live phone call. I’ve received great leads from the service. I think it’s important to meet leads where they are, and they now expect live chat. What do you like best about Smith.ai Live Chat? I don't miss leads who are ready to convert when on the website.

Original Review

Helped Streamline Our Firm

Describe the project or task Smith.ai Live Chat helped with: Smith.ai has been fantastic with assisting with new and current clients. Our firm has been able to streamline many of our practices and grow due to Smith.ai's assistance with lead management. What do you like best about Smith.ai Live Chat? The best part of Smith.ai is the fact that our clients can reach someone 24/7 via chat or phone. This has increased our clients' satisfaction with our firm and services.

Original Review

Highly Recommend

Describe the project or task Smith.ai Live Chat helped with: Live chat for potential new clients What do you like best about Smith.ai Live Chat? Responsiveness and professionalism and friendliness.

Original Review

Fantastic CX Experience (Smith.ai)

Describe the project or task Smith.ai Live Chat helped with: We had been dealing with a large volume of chat traffic to our website during off-hours (late nights & weekends) and were missing sales leads consistently. We tried overseas options, outsourced staffing in the US, and a variety of automated options but we didn't find a solution we were happy with until Smith.ai. What do you like best about Smith.ai Live Chat? Smith.ai has finally allowed us a scalable and affordable way to stay staffed 24/7. Smith.ai has allowed us to convert a higher number of leads, and provide a much higher level of customer satisfaction. Would highly recommend to any team looking to increase response times and convert more leads.

Original Review

Smith.ai Live Chat Review

Original Review

Smith Chat increased my Leads by an additional 30%

Describe the project or task Smith.ai Live Chat helped with: Smith Chat is a great and very convenient avenue for website visitors to get in touch effortlessly without calling or emailing me. The Chat service literally adds an average of 25% additional Leads each month for my law firm. It is very customizable to fit with your brand, as well as to design the right Q&A to afford an easy access for site visitors to share their legal needs. What do you like best about Smith.ai Live Chat? The Chat creates an instant email with the visitor's contact info so we can immediately follow up on the Lead. I like the feature to ask "HOW do you prefer to be contacted" -so the follow up on our part is most welcome by the visitor.

Original Review

Great Services for a Great Price

Describe the project or task Smith.ai Live Chat helped with: They answer phones for our law firm 24/7. We've been able to ensure all clients and potential clients can speak to a live person at any time during Covid-19. They also schedule meetings, complete intakes for us and collect payments over the phone. What do you like best about Smith.ai Live Chat? Staff is really responsive to our requests. Clients are impressed by the professional staff. Prices are great for the services they provide. Everything is so easy to use and set up. We've tried other answering services in the past and found the professionalism and responsiveness was lacking.

Original Review

Great service

Describe the project or task Smith.ai Live Chat helped with: They engage with relevant chats and obtain information for our office. They facilitate the screening process for us. What do you like best about Smith.ai Live Chat? I like that the agents gather all the initial information for us.

Original Review

Smith.ai rocks!!

Describe the project or task Smith.ai Live Chat helped with: I’ve been a customer of Smith’s for over two years now. I’ve used their online chat service which are excellent and continue to use the following: they answer calls, schedule new clients, follow up on leads and more! What do you like best about Smith.ai Live Chat? I love that Smith will answer calls and input information directly into my intake that syncs to my CRM. I also love that they never get information from leads wrong (something my old service did often).

Original Review

Great support and easy setup

Describe the project or task Smith.ai Live Chat helped with: Smith.ai Live Chat helped us boost our online conversations as we expanded into a neighboring geographic market. What do you like best about Smith.ai Live Chat? Super easy setup and helpful support to get started.

Original Review

The best we've used

Describe the project or task Smith.ai Live Chat helped with: Phone answering, scheduling, etc. What do you like best about Smith.ai Live Chat? Quick response time and willingness to adjust to our needs.

Original Review

Great Service That is Helping Us Connect with More Prospects

Describe the project or task Smith.ai Live Chat helped with: Smith.ai has provided chat for our website. We are now capturing leads directly from our website that before had to call into our office or we missed altogether. What do you like best about Smith.ai Live Chat? The after-hours chat that allows us to catch leads when we're not in the office.

Original Review

The Future Of Chat

Describe the project or task Smith.ai Live Chat helped with: We hired Smith.ai Live Chat to assist with our web chat. The Smith.AI team has been tremendously helpful in building a bot for us. The combination of the bot with a live person has proven to yield a high number of conversions And as a business owner, I know my questions are being answered correctly 24/7 without me. That peace of mind is hard to put a price on. What do you like best about Smith.ai Live Chat? We really love the bot/live person combination. It allows us to provide great chats while saving money. I like to think of them as human assisted chats. Great stuff.

Original Review

Captured several quality leads with very few tweaks . . .

Describe the project or task Smith.ai Live Chat helped with: We implemented Smith.ai live chat on our law firm website to see if we could convert more clicks. With a few tweaks in the beginning we've been able to streamline a process to capture more leads and convert more clients. The ROI on this has been incredible. What do you like best about Smith.ai Live Chat? Ease of set up. Emails generated from leads that can be shared with the appropriate staff.

Original Review

It has been wonderful thus far.

Describe the project or task Smith.ai Live Chat helped with: Smith.ai fields calls from potential clients, current clients, referrals, colleagues, etc. The receptionists take detailed messages and follow the script I created to a T. What do you like best about Smith.ai Live Chat? The professionalism and accuracy the receptionists have.

Original Review

An essential part of my practice!

Describe the project or task Smith.ai Live Chat helped with: This service helps me field incoming calls from new/potential clients, current clients, referral partners, and colleagues. What do you like best about Smith.ai Live Chat? They are friendly, prompt, and communicative.

Original Review

Smith.AI's Live Chat Service is fantastic!

Describe the project or task Smith.ai Live Chat helped with: I used Smith.ai's chat service on our primary consulting website. They were able to increase our overall conversion rate by scheduling consults before visitors leave. What do you like best about Smith.ai Live Chat? Friendly and reliable support with great pricing structure for small businesses.

Original Review