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Acena
7 Reviews
About Acena
Acena is one of the nation's premier providers of outsourced Inbound Call Center and Answering Service solutions, catering to a diverse clientele ranging from start-up businesses to Fortune 500 companies. They specialize in offering comprehensive support through highly trained agents who receive client-specific and general business skills training, focusing on customer service, sales, and technical skills enhancement. Acena's services function as a critical extension of their clients' operations, aiming to provide high-quality support and a positive customer experience. The company’s operational model emphasizes continuous employee development, performance management, and the use of specialized training to ensure agents are equipped to deliver proven results in outsourced communication and support functions.
Industries
Legal
Real Estate
Construction
Finance & Accounting
Home Services
Hospitality
E-commerce
Media
+6 more
Region
United States
Languages
English
Core Services
Help Desk Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Virtual Assistants
1
Calendar Scheduling
Customer Support
3
Email Support
Live Chat Support
Order Processing
Service Details
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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices
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Contact Acena
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Company Reviews
Total Reviews
7
Last Rated 6/22/2024
Overall Ratings
Last Rated 6/22/2024
Sort By
JS
Joset Shackleton
2 years ago
BM
Balanced Medical Solutions
4 years ago
Wanted very much to like these guys and not have to change answering service companies. Things started out great but deteriorated so I kept thinking they must just have some bad staff things would improve. Two stars because it wasn't like … More
BR
Bening Rastiarsa
6 years ago
GV
Gerard Vilfort
6 years ago
Great for any business.
KS
K Sou
6 years ago
AI
Aneesa Ingram
8 years ago
IR
Ikra rashid
8 years ago
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