Answer Force

Nearly $6,000 Charged in One Week Without My Approval

AnswerForce is one of the brands owned by AnywhereWorks. My experience was with another AnywhereWorks brand, AnswerConnect, and it was devastating. I signed up for a ~$300/month plan. After exceeding my included minutes, they started charging my card hundreds and sometimes thousands of dollars every day, reaching nearly $6,000 in about a week, without any warning or approval. The billing was extremely difficult to understand, and I was never clearly informed that charges could increase this dramatically. Please be very careful with AnswerForce and the other AnywhereWorks brands (AnswerConnect, ServiceForge, WellReceived, LexReception, HelloSells, and SignMore). Read every billing term carefully, and consider setting spending limits with your bank to protect yourself. I am now pursuing legal action over my experience.

Had a great onboarding call with Anuja!

Had a great onboarding call with Anuja Selvaraju at Answer Force today. She was professional, patient, and walked me through everything clearly, answering all my questions along the way. Made the whole setup process smooth and stress-free. Great start with the team — highly recommend!

Pooja was very knowledgeable and…

Pooja was very knowledgeable and helpful to understand the process and functions.

Positive Client Experience

My experience with the service AnswerForce provides has been outstanding. I truly appreciate the team's attentiveness and prompt response to every request I submit, such as script updates. I consistently receive both a phone call and an email confirming that my requested changes have been completed. Additionally, I appreciate their willingness to address any questions or concerns that arise, as well as their openness to discussing opportunities for improvement on both sides of the partnership. That collaborative approach has been invaluable. Overall, AnswerForce provides exceptional service and consistently delivers a positive client experience. I highly recommend their services.

we were assisted by Subhojit Bhowmick…

we were assisted by Subhojit Bhowmick of AnswerForce and he was able to guide us to best practice to where our incoming callers would have the best experience. Isn't that what it's all about? He was very thorough in his instruction and recommendations. Thank you for the Great Job!

Great Solution Finders and Customer Service

I had the pleasure of working with Hima on reports our business needed. She asked great questions to understand my need and walked me through a solution with lots of grace! Thank YOU, Hima!

Great service

Great service, they have access to my CRM and input customer information and take calls, the customers think they are calling my office. Really professional service... I highly recommend AnswerForce.

Everyone including Pam Gordon was extremely nice, professional and helpful. I would definitely recommend this company.

Good Communication and Consistent Follow-up

Pamela is the best! She took the time to walk me through how the answering service works and made the entire process easy to understand. She was patient, knowledgeable, professional, and genuinely helpful. She answered all of my questions … More

Pamela was a breeze to work with!

Maura did a great job during the demo and explained everything clearly. No questions were left unanswered!

Crystaline was so patient and wonderful…

Crystaline was so patient and wonderful with my meeting today to set up live call appointment booking through SetMore. They are highly knowledgeable and professional.

I was surprised to find a service that we needed so badly. What I didn't realize if how much they offer until I spoke with Eimaan. She explained everything very well and took the time to answer all of my questions with professionalism and … More

Alex, thank you for your 5-star review! It means a lot to our team to know we're delivering a positive experience. We appreciate your support and look forward to continuing to serve your business. … More

I have been very happy with AnswerForce. They have allowed me to focus on running my company, rather than fielding phone calls.

Hindumathi is one of the most competent…

Hindumathi is one of the most competent client care managers I have ever worked with. I am the COO of the largest domestic issue law firm in Central Texas. My expectations are always extremely high in the business world. She’s extremely thorough. I trust her 100% when working on or updating my script. She’s extremely hard working and has incredible amounts of patients. She also knows how to manage her time well and pushes the call along smoothly and swiftly to help both of us quickly end the call so we can take care of the endless amounts of business we both need to attend to after the call. She has given me great confidence in Lex. I know I am in good hands trusting Lex with 100% of my calls 24/7.

Onboarding was a breeze!!!!

Anuja was my onboarding specialist. She was wonderful, made it very easy to get set up and her team is very knowledgeable. Answerforce has so many options and ways to customize your call inflows. This is going to be a wonderful solution for me in my solo law practice. It's like having an entire team behind me!!!

Their team is top-notch!

The team at AnswerForce is top-notch! They have consistently gone above and beyond to ensure their service, scripts, and understanding of our industry align seamlessly with our team's needs. Their commitment to creating a smooth experience for both our employees and customers has helped eliminate any disconnect between their agents and our staff. A special thank you to Lilu and Shanna, who have been incredibly knowledgeable, responsive, and enjoyable to work with throughout the process. We truly appreciate the partnership and support from the entire AnswerForce team!

Connecting with Eimaan just now was great and we look forward to onboarding with Answerforce! How could I not give a 5 star review as all of my many questions were efficiently answered all while at no point feeling like I was in another … More