Best Healthcare Multichannel Support VA Agencies (2026)
Access a curated list of agencies that provide specialized healthcare virtual assistants for clinics and medical practices. These firms prioritize HIPAA compliance, offering VAs who are expertly trained in medical billing, appointment triaging, and patient follow-up. By part..
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34 Companies providing Healthcare
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VirtualAssistant.com.ph is a premier outsourcing and remote staffing provider connecting global businesses with highly skilled, dedicated professionals from the Philippines. We specialize in delivering comprehensive administrative support, executive assistance, customer serv..
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Services
Core Service
Administrative Support
Executive Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Transcription
Dedicated Virtual Assistants
Inbound & Outbound Call Center
Technical Support
Help Desk Support
Live Chat Support
Email Support
Order Processing
Billing & Account Support
E-commerce Customer Support
Multichannel Support
Graphic Design
Logo Design
UX/UI Design
Web Design
Branding & Identity
Social Media Design
Marketing Collateral
Video Editing & Motion Graphics
Presentation Design
Illustration
IT Help Desk
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Languages
Overall Ratings
0 Reviews
No platform reviews available yet
Get your workload under control with a dedicated virtual assistant who learns your business.Since 2014, Online VA Team has helped US businesses build dependable teams. Our college-educated teammates support customer service, executive and administrative assistance, bookkeepi..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Billing & Account Support
E-commerce Customer Support
Multichannel Support
Web Design
Social Media Design
IT Help Desk
Executive Assistant
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Transcription
Inbound & Outbound Call Center
Live Chat Support
Email Support
Order Processing
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
Overall Ratings
0 Reviews
No platform reviews available yet
Call Center Vzla is a Bilingual Contact Center located strategically in Venezuela, providing a comprehensive portfolio of outsourced services to a global client base. They leverage a highly educated, skilled, and fully bilingual Spanish/English workforce, enabling superior c..
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Services
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Virtual Assistant
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Venezuela
Languages
English
Overall Ratings
65 Reviews
CallNet Call Center Services is an award-winning, US-based provider offering over 35 years of experience in custom, 24-hour communication solutions. They specialize in serving high-touch sectors like utilities, HVAC, property management, and medical facilities with reliable,..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Industries
Healthcare
Education
Home Services
Region
United States
Languages
English
Overall Ratings
9 Reviews
Tribe Consulting (TCBPO.com) is a globally recognized Business Process Outsourcing (BPO) and call center consulting company. With over 2,000 agents and a focus on global site redundancy, they provide 24/7 PCI-certified customer outsourcing services, including inbound/outboun..
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Services
Core Service
Core Service
Core Service
Industries
E-commerce
Finance & Accounting
HR & Recruiting
Healthcare
Real Estate
Region
Pakistan
United States
Languages
English
Overall Ratings
54 Reviews
Consulting Business Innovation (CBI) is a company that provides business process outsourcing (BPO) and customer support services. The company offers a wide range of services including virtual assistance, back-office solutions like claims and data processing, and transcriptio..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Lead Generation
Transcription
IT Help Desk
Technical Support
Industries
Healthcare
Insurance
Real Estate
Hospitality
E-commerce
Finance & Accounting
Region
United States
Languages
English
Overall Ratings
10 Reviews
Adept Technologies, headquartered in Nairobi, Kenya, is a dynamic Business Process Outsourcing (BPO) and technological solutions company founded on the principle of Impact Sourcing, aiming to empower Kenyan youth through employment and skills development. They provide a comp..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Virtual Assistant
Data Entry
Back-Office Support
Transcription
IT Consulting
Industries
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Media
Publishing
Region
Nigeria
Languages
English
Overall Ratings
19 Reviews
Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles..
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Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Live Chat Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Trinidad and Tobago
Languages
English
Overall Ratings
26 Reviews
Call Center Solutions Africa acts as an independent advisory and consulting partner, specializing in connecting businesses with high-quality BPO and Contact Center service providers across the African continent. They simplify the often-complex vendor selection process by vet..
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Services
Core Service
Core Service
Core Service
Core Service
Lead Generation
Data Entry
Business Operations
Industries
Healthcare
Insurance
Hospitality
E-commerce
Region
Kenya
Languages
English
Multilingual
Overall Ratings
45 Reviews
City Call Center, based in Copenhagen, Denmark, provides professional, 24/7/365 outsourced telephone answering and comprehensive customer service solutions for businesses nationwide. Their primary services include Telephone Answering (BeskedService), where they relay message..
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Services
Core Service
Core Service
Core Service
Core Service
Business Operations
Industries
Construction
Hospitality
Healthcare
Region
Denmark
Languages
English
Overall Ratings
20 Reviews
Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glu..
Read more about Dexcomm Answering Service services and insights
Services
Core Service
Core Service
Core Service
Core Service
Order Processing
Back-Office Support
Industries
Home Services
Healthcare
Region
United States
Languages
English
Overall Ratings
33 Reviews
CDM Direct is an Australian specialist customer experience management (CX) and remote talent staffing solutions company, providing tailored outsourcing to medium to large organizations globally. As part of the TKW Research Group, they offer Contact Centre Outsourcing & C..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Industries
Healthcare
Finance & Accounting
E-commerce
Region
New Zealand
Australia
Languages
English
Overall Ratings
2 Reviews
Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi..
Read more about Grupo Noa International services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Order Processing
Back-Office Support
Industries
E-commerce
Hospitality
Healthcare
Coaching
Construction
Finance & Accounting
HR & Recruiting
Home Services
Real Estate
Region
United States
Languages
English
Multilingual
Overall Ratings
5 Reviews
SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Multichannel Support
Industries
E-commerce
Finance & Accounting
Healthcare
Hospitality
Region
United States
Languages
Multilingual
English
Overall Ratings
234 Reviews
Inceptra Solutions is an IT and staffing solutions provider dedicated to empowering the corporate world by solving the biggest challenge: finding the right talent. Our core mission is to deliver pertinent resources to bridge the gap in ever-growing technology and human resou..
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Services
Core Service
Core Service
Core Service
Core Service
Core Service
API Development & Integration
Cybersecurity
Network Management
IT Help Desk
Data Backup & Recovery
Server Management
Remote Technical Support
Executive Assistant
Business Operations
Dedicated Virtual Assistants
Technical Support
Help Desk Support
E-commerce Customer Support
Multichannel Support
Billing & Account Support
Industries
Coaching
Construction
E-commerce
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
India
Languages
English
Overall Ratings
14 Reviews
Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant),..
Read more about Nexa services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Calendar Scheduling
Email Support
Help Desk Support
Multichannel Support
Back-Office Support
Industries
Home Services
Healthcare
Legal
Real Estate
E-commerce
Finance & Accounting
Insurance
Region
United States
Languages
English
Overall Ratings
239 Reviews
Line One is a Canadian-based provider of custom business solutions specializing in contact center and call center support, serving organizations of all sizes. They focus on delivering outsourced, multi-channel solutions to reduce costs and significantly increase customer sat..
Read more about Line One services and insights
Services
Core Service
Core Service
Core Service
Live Chat Support
Email Support
Multichannel Support
Technical Support
Industries
Healthcare
Finance & Accounting
Education
Home Services
Region
Canada
Languages
English
Overall Ratings
1 Reviews
SkillSource India is a business process outsourcing (BPO) provider with a global delivery center in Pune, India, offering cost-effective and scalable 24/7 omnichannel support. They deploy world-class teams on demand to handle diverse and intricate business functions for clie..
Read more about SkillSource India services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support
Social Media Management
Email Marketing
Marketing Strategy
Industries
Real Estate
Insurance
Education
Hospitality
Media
Legal
Healthcare
Region
India
United States
Languages
English
Overall Ratings
33 Reviews
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co..
Read more about Help Squad services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant
Industries
Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality
Region
United States
Languages
English
Overall Ratings
1 Reviews
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi..
Read more about OWORKERS services and insights
Services
Core Service
Core Service
Core Service
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support
Industries
Healthcare
E-commerce
Insurance
Hospitality
Region
United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines
Languages
Multilingual
English
French
Overall Ratings
26 Reviews
Frequently Asked Questions
Can they handle patient inquiries via chat?
VAs monitor your website’s live chat to answer basic FAQs and triage urgent medical concerns to your staff.
How secure is the data connection?
Agencies use VDI (Virtual Desktop Infrastructure) so no patient data is ever stored locally on the VA’s computer.
Can they help with patient recalls?
Yes; they proactively reach out to patients due for annual exams or follow-up screenings to fill your calendar.
Do they offer medical transcription?
Many healthcare agencies provide specialized VAs for accurate and timely medical scribing and transcription.
Can they manage telehealth logistics?
VAs ensure patients have their links, troubleshoot tech issues, and check them into the virtual "waiting room."
How do they handle prescription refills?
They process incoming refill requests and prepare them in the system for the physician's final approval.
Can they assist with prior authorizations?
VAs handle the time-consuming paperwork and phone calls required to get insurance approvals for procedures.
Do they manage patient scheduling?
Yes; they manage your EMR calendar, handle reschedules, and send automated appointment reminders.
Can they handle medical billing?
They assist with coding, claim submissions, and following up on denied claims with insurance companies.
Are the VAs truly HIPAA-compliant?
Managed agencies provide VAs who have passed certified HIPAA training and work on secure, monitored hardware.