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Best Healthcare Multichannel Support VA Agencies (2026)
Access a curated list of agencies that provide specialized healthcare virtual assistants for clinics and medical practices. These firms prioritize HIPAA compliance, offering VAs who are expertly trained in medical billing, appointment triaging, and patient follow-up. By part..
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31 Companies providing Healthcare
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United States
Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glu..
Read more about Dexcomm Answering Service services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Home Services
Healthcare
Region
United States
Languages
English
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City Call Center, based in Copenhagen, Denmark, provides professional, 24/7/365 outsourced telephone answering and comprehensive customer service solutions for businesses nationwide. Their primary services include Telephone Answering (BeskedService), where they relay message..
Read more about CityCallCenter services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Business Operations
Industries
Construction
Hospitality
Healthcare
Region
Denmark
Languages
English
United States
Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi..
Read more about Grupo Noa International services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Order Processing
Back-Office Support
Industries
E-commerce
Hospitality
Healthcare
Coaching
Construction
Finance & Accounting
HR & Recruiting
Home Services
Real Estate
Region
United States
Languages
English
Multilingual
Nairobi, Kenya
Call Center Solutions Africa acts as an independent advisory and consulting partner, specializing in connecting businesses with high-quality BPO and Contact Center service providers across the African continent. They simplify the often-complex vendor selection process by vet..
Read more about Call Center Solutions Africa services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Data Entry
Business Operations
Industries
Healthcare
Insurance
Hospitality
E-commerce
Region
Kenya
Languages
English
Multilingual
Belize City, Belize
Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer..
Read more about Protel BPO services and insights
Services
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Email Support
Order Processing
Multichannel Support
Industries
E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting
Region
Belize
Languages
English
Valoris is an international award-winning BPO and Call Center services provider in Romania, operating since 2006. They deliver comprehensive, multilingual, 24/7/365 solutions across B2C, B2B, and Corporate accounts, focusing on five pillars: Capacities, Development, Retentio..
Read more about valoris center services and insights
Services
Technical Support
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Help Desk Support
Order Processing
Multichannel Support
Industries
Finance & Accounting
E-commerce
Healthcare
Hospitality
Region
Romania
Languages
Multilingual
United States
Task Force BPO provides tech-enabled, expert consulting, and business support services with a focus on delivering quality and value in specialized sectors. Their core BPO services are tailored for highly regulated industries, including Insurance, Healthcare (billing), Logist..
Read more about Taskforce BPO services and insights
Services
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Customer Support
Core Service
Technical Support
Core Service
Order Processing
Core Service
Administrative Support
Email Support
Help Desk Support
Multichannel Support
Industries
Healthcare
Insurance
Finance & Accounting
Region
United States
North Macedonia
Languages
English
United States
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol..
Read more about Fusion CX services and insights
Services
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support
Industries
Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality
Region
United States
Languages
Multilingual
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi..
Read more about OWORKERS services and insights
Services
Data Entry
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support
Industries
Healthcare
E-commerce
Insurance
Hospitality
Region
United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines
Languages
Multilingual
English
French
Inceptra Solutions is an IT and staffing solutions provider dedicated to empowering the corporate world by solving the biggest challenge: finding the right talent. Our core mission is to deliver pertinent resources to bridge the gap in ever-growing technology and human resou..
Read more about Inceptra Solutions services and insights
Services
Managed IT
Core Service
Cloud Computing
Core Service
System Administration
Core Service
IT Consulting
Core Service
Software Development
Core Service
Billing & Account Support
API Development & Integration
Cybersecurity
Network Management
IT Help Desk
Data Backup & Recovery
Server Management
Remote Technical Support
Executive Assistant
Business Operations
Dedicated Virtual Assistants
Technical Support
Help Desk Support
E-commerce Customer Support
Multichannel Support
Industries
Coaching
Construction
E-commerce
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
India
Languages
English
United States
SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno..
Read more about Support Your App services and insights
Services
Live Chat Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Customer Support
Core Service
Email Support
Multichannel Support
Industries
E-commerce
Finance & Accounting
Healthcare
Hospitality
Region
United States
Languages
Multilingual
English
Bethlehem, United States
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co..
Read more about Help Squad services and insights
Services
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant
Industries
Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality
Region
United States
Languages
English
Adept Technologies, headquartered in Nairobi, Kenya, is a dynamic Business Process Outsourcing (BPO) and technological solutions company founded on the principle of Impact Sourcing, aiming to empower Kenyan youth through employment and skills development. They provide a comp..
Read more about Adept Technologies services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Multichannel Support
Core Service
Software Development
Core Service
Cloud Computing
Core Service
Email Support
Virtual Assistant
Data Entry
Back-Office Support
Transcription
IT Consulting
Industries
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Media
Publishing
Region
Nigeria
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles..
Read more about CallServ services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Live Chat Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Trinidad and Tobago
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Tribe Consulting (TCBPO.com) is a globally recognized Business Process Outsourcing (BPO) and call center consulting company. With over 2,000 agents and a focus on global site redundancy, they provide 24/7 PCI-certified customer outsourcing services, including inbound/outboun..
Read more about Tribe Consulting services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Multichannel Support
Core Service
Industries
E-commerce
Finance & Accounting
HR & Recruiting
Healthcare
Real Estate
Region
Pakistan
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Apollo Answering Service is a Houston-based, family-owned and operated 24/7 live virtual receptionist service with roots dating back to 1966. The company is dedicated to blending traditional personalized service with modern technology, utilizing a team of Texas-based remote..
Read more about Apollo Answering Service, LLC services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Legal
Media
Publishing
Real Estate
Region
United States
Mexico
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
GP Outsourcing Solutions, founded in 2016 in Honduras, pioneered a nearshoring model to reduce labor costs by up to 70%. They recruit and employ fully managed, Exclusive Bilingual VAs (EBVAs) from Latin America, fluent in English and Spanish with neutral accents. They set up..
Read more about GP Outsourcing Solutions services and insights
Services
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Multichannel Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Lead Generation
Email Marketing
Data Entry
Marketing Strategy
Back-Office Support
Order Processing
Industries
Healthcare
Finance & Accounting
Real Estate
E-commerce
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
CDM Direct is an Australian specialist customer experience management (CX) and remote talent staffing solutions company, providing tailored outsourcing to medium to large organizations globally. As part of the TKW Research Group, they offer Contact Centre Outsourcing & C..
Read more about CDM Direct services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Business Operations
Email Support
Industries
Healthcare
Finance & Accounting
E-commerce
Region
New Zealand
Australia
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
XACT provides modern contact center solutions to empower the customer experience, acting as an organic extension of a client's support operations across phone, chat, email, and web. With 30 years of experience, XACT offers a range of services including customer help desk sup..
Read more about XACT services and insights
Services
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Consulting Business Innovation (CBI) is a company that provides business process outsourcing (BPO) and customer support services. The company offers a wide range of services including virtual assistance, back-office solutions like claims and data processing, and transcriptio..
Read more about Consulting Business Innovation services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Multichannel Support
Core Service
Back-Office Support
Data Entry
Lead Generation
Transcription
IT Help Desk
Technical Support
Industries
Healthcare
Insurance
Real Estate
Hospitality
E-commerce
Finance & Accounting
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Frequently Asked Questions
Can they handle patient inquiries via chat?
VAs monitor your website’s live chat to answer basic FAQs and triage urgent medical concerns to your staff.
How secure is the data connection?
Agencies use VDI (Virtual Desktop Infrastructure) so no patient data is ever stored locally on the VA’s computer.
Can they help with patient recalls?
Yes; they proactively reach out to patients due for annual exams or follow-up screenings to fill your calendar.
Do they offer medical transcription?
Many healthcare agencies provide specialized VAs for accurate and timely medical scribing and transcription.
Can they manage telehealth logistics?
VAs ensure patients have their links, troubleshoot tech issues, and check them into the virtual "waiting room."
How do they handle prescription refills?
They process incoming refill requests and prepare them in the system for the physician's final approval.
Can they assist with prior authorizations?
VAs handle the time-consuming paperwork and phone calls required to get insurance approvals for procedures.
Do they manage patient scheduling?
Yes; they manage your EMR calendar, handle reschedules, and send automated appointment reminders.
Can they handle medical billing?
They assist with coding, claim submissions, and following up on denied claims with insurance companies.
Are the VAs truly HIPAA-compliant?
Managed agencies provide VAs who have passed certified HIPAA training and work on secure, monitored hardware.
