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Line One

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About Line One

Line One is a Canadian-based provider of custom business solutions specializing in contact center and call center support, serving organizations of all sizes. They focus on delivering outsourced, multi-channel solutions to reduce costs and significantly increase customer satisfaction. Their core services include full-scale Customer Experience Centres, offering everything from basic 24/7 call answering to high-volume services. They are experts in Service Desk/Help Desk solutions, providing ITIL-framework-based technical support. Additionally, Line One offers Affordable Social Media Management to monitor and respond to a client’s entire social footprint, as well as Business Advisory Services for strategic planning and infrastructure assessments. They specialize in high-touch industries like Healthcare, Transportation, Finance, Utilities, and Government.

Industries

Healthcare
Finance & Accounting
Education
Home Services
+2 more

Region

Canada

Languages

English

Core Services

Help Desk Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Customer Support 6
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Help Desk Support
Inbound & Outbound Call Center
Live Chat Support
Email Support
Technical Support
Multichannel Support
Other Services 1
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Customer Support

Service Details

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