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Best E-commerce Order Processing VA Agencies (2026)
Our directory features elite agencies providing virtual assistants for Shopify, Amazon, and omnichannel retailers. These firms provide talent skilled in inventory management, customer support, and product description optimization. By working with a managed e-commerce agency,..
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59 Companies providing E-commerce
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Phoenix, United States
Nexa offers a 24/7/365 hybrid virtual receptionist service, combining human expertise with AI and automation for optimal customer engagement. Their resources are 100% U.S.-based and industry-trained, with specialized offerings for Home Services, Healthcare (HIPAA-compliant),..
Read more about Nexa services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Virtual Assistant
Calendar Scheduling
Email Support
Help Desk Support
Multichannel Support
Back-Office Support
Industries
Home Services
Healthcare
Legal
Real Estate
E-commerce
Finance & Accounting
Insurance
Region
United States
Languages
English
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San Diego, United States
CallZent is a Nearshore BPO and multilingual Call Center based in Tijuana, Mexico, delivering exceptional 24/7 customer experiences. They leverage their proximity to the US for time zone alignment and their bilingual agents (English/Spanish) for a competitive edge in serving..
Read more about Call Zent services and insights
Services
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Customer Support
Core Service
Virtual Assistant
Live Chat Support
Email Support
Help Desk Support
Calendar Scheduling
Industries
Healthcare
Legal
E-commerce
Region
United States
Mexico
Languages
Spanish
Virtual Assistants Pakistan is a recruitment and staffing company that connects international clients (USA, UK, AUS) with skilled, dedicated remote Virtual Assistants from Pakistan. They offer a comprehensive VA solution journey, including recruitment, HR support, performanc..
Read more about Virtual Assistants Pakistan services and insights
Services
Administrative Support
Core Service
Data Entry
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Virtual Assistant
Core Service
Web Development
Software Development
Social Media Management
SEO Strategy
PPC Advertising
Email Marketing
Lead Generation
IT Help Desk
Cloud Computing
Remote Technical Support
Industries
Healthcare
Legal
Finance & Accounting
HR & Recruiting
Real Estate
E-commerce
Region
Pakistan
Languages
English
Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry..
Read more about Call 2 Customers services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Back-Office Support
Data Entry
Lead Generation
Online Reputation
Industries
E-commerce
Region
India
United States
Languages
English
Multilingual
United States
Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce..
Read more about Westpark Communications services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Live Chat Support
Email Support
Administrative Support
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting
Region
United States
Languages
English
Suffern, United States
FGC+ is an end-to-end business process outsourcing (BPO) solutions provider that gives businesses access to skilled, fully managed teams to handle non-core functions and drive sustainable growth. They operate as a seamless, passionate extension of the client's brand, investi..
Read more about FGC+ services and insights
Services
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Technical Support
Core Service
Order Processing
Core Service
Help Desk Support
Live Chat Support
Email Support
Industries
Healthcare
Insurance
Real Estate
Hospitality
E-commerce
Region
United States
Philippines
Languages
English
United States
Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol..
Read more about Fusion CX services and insights
Services
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support
Industries
Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality
Region
United States
Languages
Multilingual
Outsource-X provides hybrid outsourced and offshore workforce solutions from South Africa to a diverse global clientele. The company specializes in augmenting client staff to increase productivity, reduce operational costs, and streamline operations. Their core offerings inc..
Read more about Outsource-X services and insights
Services
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Order Processing
Industries
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
South Africa
Languages
English
Multilingual
United States
AnswerOne, specifically AnswerOne of Texas, is a 24-hour telephone answering service and call center solution provider. They offer Virtual Receptionist Services with bilingual agents who handle inbound calls, after-hours calls, and overflow calls. Their specialized answering..
Read more about AnswerOne US services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Order Processing
Lead Generation
Industries
Healthcare
Legal
Real Estate
Home Services
Hospitality
E-commerce
Region
United States
Languages
English
Philippines
Magellan Solutions is a Philippine-based, accredited Business Process Outsourcing (BPO) and call center services provider focused on supporting Small and Medium-sized Enterprises (SMEs) worldwide. They offer a complete spectrum of contact center solutions, encompassing 24/7..
Read more about Magellan Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Technical Support
Order Processing
Back-Office Support
Lead Generation
Industries
Real Estate
Home Services
Media
E-commerce
Region
Philippines
United States
Languages
English
OkayRelax offers affordable and reliable Virtual Assistant and Personal Assistance services for businesses and busy individuals globally, with an emphasis on rigorous assistant vetting. They specialize in executing core activities to help clients scale and thrive. Services a..
Read more about Okay Relax services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Live Chat Support
Email Support
Order Processing
E-commerce Customer Support
Social Media Management
Content Marketing
Email Marketing
Lead Generation
Marketing Strategy
Presentation Design
Industries
E-commerce
Finance & Accounting
Region
United States
Philippines
Languages
English
United States
Magenta Business Outsourcing provides complete outsourcing solutions, including lead generation, appointment setting, telemarketing, and customer service. They aim to help businesses scale operations and generate leads effectively by providing a full-fledged call center and..
Read more about Magenta Business Outsourcing services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Virtual Assistant
Administrative Support
Data Entry
Back-Office Support
Business Operations
Order Processing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
Cherry Hill, United States
Stealth Agents provides fully managed Top 1% Virtual Assistants/Executive Assistants (EAs) with over 10+ years of experience from the Philippines, serving 35+ industries. They specialize in "A-level" hires to handle operations and strategy for businesses, working full-time (..
Read more about Stealth Agents services and insights
Services
Lead Generation
Core Service
Administrative Support
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Data Entry
Back-Office Support
Help Desk Support
Live Chat Support
Email Support
Technical Support
Order Processing
E-commerce Customer Support
Multichannel Support
Social Media Management
Content Marketing
Email Inbox Management
Calendar Scheduling
Industries
Real Estate
E-commerce
Finance & Accounting
HR & Recruiting
Region
United States
Philippines
Languages
English
BPO American, Inc. is a reliable communication services partner focused on providing friendly, knowledgeable, and highly trained US-based customer service agents to meet the high demands of modern consumers. They offer a full range of customized communication solutions, incl..
Read more about BPO American services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Order Processing
Industries
Healthcare
E-commerce
Finance & Accounting
Legal
Construction
Region
United States
India
Languages
English
Advensus is a leading provider of nearshore omnichannel Customer Care Outsourcing (BPO) services, with centers in the Dominican Republic and Trinidad & Tobago. They deliver comprehensive solutions, including Inbound/Outbound Voice, Non-Voice Support, Back Office Support,..
Read more about Advensus services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Live Chat Support
Email Support
Order Processing
Data Entry
Industries
Media
Finance & Accounting
Healthcare
Hospitality
E-commerce
Region
United States
Dominican Republic
Languages
English
United States
Focus Answering Service is a professional, family-owned answering service specializing in industries like Property Management, Home Services, and Contracting. Operating 24/7/365, they provide highly trained, live agents who serve as a seamless extension of a client's team, e..
Read more about Focus Telecommunications services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Email Support
Order Processing
Administrative Support
Industries
Home Services
E-commerce
Real Estate
Hospitality
Region
United States
Languages
English
India Rep is a Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) company in India that helps global businesses achieve cost savings and increased productivity by building dedicated offshore back-office teams. They specialize in a wide range of servic..
Read more about India Rep Co services and insights
Services
Back-Office Support
Core Service
Data Entry
Core Service
Customer Support
Inbound & Outbound Call Center
Virtual Assistant
Order Processing
Industries
E-commerce
Media
Finance & Accounting
HR & Recruiting
Region
India
Languages
English
Belize City, Belize
Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer..
Read more about Protel BPO services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing
Multichannel Support
Industries
E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting
Region
Belize
Languages
English
Philippines
Select VoiceCom is a leading Business Process Outsourcing (BPO) company specializing in call center excellence from the Philippines. They offer scalable, cost-effective, and highly compliant (HIPAA, PCI-DSS) inbound, outbound, and back-office services across numerous industr..
Read more about Select VoiceCom services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing
Industries
Healthcare
E-commerce
Finance & Accounting
Hospitality
Real Estate
Region
Philippines
Languages
English
Abacus Outsourcing is a global Business Process Outsourcing (BPO) company that delivers next-generation, AI-powered solutions to help businesses scale operations, reduce costs, and enhance customer experience. With over 17 years of experience and a team of 5200+ employees wo..
Read more about Abacus Outsourcing services and insights
Services
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Email Support
Order Processing
Lead Generation
Industries
Healthcare
Finance & Accounting
Real Estate
Home Services
E-commerce
Region
Pakistan
Languages
English
Frequently Asked Questions
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.
