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Best Construction Inbound & Outbound Call Center VA Agencies (2026)
Our directory features agencies that provide back-office virtual support specifically for the construction and trades industry. These firms provide VAs who are experts in RFQ processing, permit tracking, and subcontractor coordination. By partnering with a construction-focus..
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26 Companies providing Construction
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New York City, United States
StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of..
Read more about Staffwiz services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Email Support
Live Chat Support
Business Operations
Software Development
IT Help Desk
Industries
Healthcare
E-commerce
Construction
Education
Region
United States
Philippines
Languages
English
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United States
SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment..
Read more about Specialty Answering Service services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Help Desk Support
Lead Generation
Back-Office Support
Industries
Healthcare
Legal
Real Estate
Construction
Education
Region
United States
Languages
English
United States
Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi..
Read more about Grupo Noa International services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Order Processing
Back-Office Support
Industries
E-commerce
Hospitality
Healthcare
Coaching
Construction
Finance & Accounting
HR & Recruiting
Home Services
Real Estate
Region
United States
Languages
English
Multilingual
City Call Center, based in Copenhagen, Denmark, provides professional, 24/7/365 outsourced telephone answering and comprehensive customer service solutions for businesses nationwide. Their primary services include Telephone Answering (BeskedService), where they relay message..
Read more about CityCallCenter services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Business Operations
Industries
Construction
Hospitality
Healthcare
Region
Denmark
Languages
English
United States
AnswerForce provides 24/7/365 live answering and distributed call center solutions, focusing heavily on the Home Services and Franchises sectors. Their services ensure that no call or web chat is missed, handling everything from lead capture and appointment scheduling to eff..
Read more about Answer Force services and insights
Services
Live Chat Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Virtual Assistant
Calendar Scheduling
Email Support
Help Desk Support
Back-Office Support
Industries
Home Services
Construction
Healthcare
Legal
Region
United States
Languages
English
United States
Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call..
Read more about BYRNES MESSAGE BUREAU services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Order Processing
Back-Office Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
English
Dubai, United Arab Emirates
Kinetic Business Solutions is an American-managed BPO firm operating out of the Philippines, offering innovative and efficient business solutions across all sectors. They provide a comprehensive suite of BPO, IT, and data services, including customer support, data labeling,..
Read more about Kinetic Business Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Virtual Assistant
Administrative Support
Transcription
Industries
Construction
Region
United Arab Emirates
Philippines
Languages
English
Berkeley, United States
Wing Assistant provides dedicated, US-based virtual assistants for small businesses, acting as a fully managed remote talent solution. VAs specialize in executive, administrative, and specialized roles. The service is high-quality, with VAs dedicated to a single client, over..
Read more about Wing Assistant services and insights
Services
Dedicated Virtual Assistants
Core Service
Executive Assistant
Core Service
Virtual Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Administrative Support
Data Entry
Email Inbox Management
Calendar Scheduling
Social Media Management
Inbound & Outbound Call Center
Email Support
Industries
Real Estate
E-commerce
Construction
HR & Recruiting
Finance & Accounting
Coaching
Healthcare
Media
Region
United States
Languages
English
United States
XACT provides modern contact center solutions to empower the customer experience, acting as an organic extension of a client's support operations across phone, chat, email, and web. With 30 years of experience, XACT offers a range of services including customer help desk sup..
Read more about XACT services and insights
Services
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
BrazilDesk is a leading Business Process Outsourcing (BPO) company based in Brazil, specializing in multilingual customer support and BPO strategy across Latin America. Founded in 2014, they provide dedicated 24/7 outsourced call center, IT support, HR, and back-office servi..
Read more about BrazilDesk services and insights
Services
Technical Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Industries
Construction
E-commerce
HR & Recruiting
Home Services
Hospitality
Region
Brazil
Languages
English
Spanish
Portuguese
Overall Ratings
0 Reviews
No platform reviews available yet
Acena is one of the nation's premier providers of outsourced Inbound Call Center and Answering Service solutions, catering to a diverse clientele ranging from start-up businesses to Fortune 500 companies. They specialize in offering comprehensive support through highly train..
Read more about Acena services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Calendar Scheduling
Email Support
Order Processing
Industries
Legal
Finance & Accounting
Construction
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
AnswerPlus is an award-winning, 100% Canadian-based 24/7/365 virtual receptionist and urgent call answering service with over six decades of experience. The company combines passionate, long-tenured people (average of nine years) with proprietary technology to ensure every c..
Read more about AnswerPlus services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Construction
Home Services
Region
Canada
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
TRU29 Solutions Inc. is an award-winning, Philippines-based outsourcing solutions partner specializing in creating tailored strategies to meet diverse business needs. Their comprehensive service portfolio is designed to help organizations focus on their core business and ach..
Read more about TRU29 Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Content Marketing
Social Media Management
SEO Strategy
Web Development
Software Development
Industries
Construction
E-commerce
Finance & Accounting
Healthcare
Hospitality
Insurance
Media
Real Estate
HR & Recruiting
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and..
Read more about Call Center Pro services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support
Technical Support
Multichannel Support
Transcription
Order Processing
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Home Services
Hospitality
Media
Publishing
Real Estate
Region
Poland
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
BPO American, Inc. is a reliable communication services partner focused on providing friendly, knowledgeable, and highly trained US-based customer service agents to meet the high demands of modern consumers. They offer a full range of customized communication solutions, incl..
Read more about BPO American services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Order Processing
Industries
Healthcare
E-commerce
Finance & Accounting
Legal
Construction
Region
United States
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
CallTelComm provides 24/7 outsourced contact center and telemarketing solutions, with a strong operational base offering expertise and multilingual support, including major Nigerian languages (Yoruba, Igbo, Hausa), to enhance customer care. Their core services are divided in..
Read more about CallTel services and insights
Services
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Multichannel Support
Core Service
Lead Generation
Email Support
Order Processing
Industries
Construction
Education
Finance & Accounting
Real Estate
Region
Nigeria
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Call Center Vzla is a Bilingual Contact Center located strategically in Venezuela, providing a comprehensive portfolio of outsourced services to a global client base. They leverage a highly educated, skilled, and fully bilingual Spanish/English workforce, enabling superior c..
Read more about Call Center Services Venezuela services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Virtual Assistant
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
Venezuela
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
AJ Deals provides an "all in one solution" for businesses seeking outsourced resources, focusing on delivering comprehensive support with cost-saving benefits by utilizing qualified Latin American personnel. The company specializes in generating revenue and improving custome..
Read more about AJ Deals services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Out-reach
Administrative Support
Email Inbox Management
Dedicated Virtual Assistants
Email Support
SEO Strategy
Lead Generation
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Media
Publishing
Real Estate
Region
Colombia
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
Let Us Answer provides a 24/7/365 custom call center and telephone answering service for businesses of any size. Operating since 1974, they focus on dependable, professional communication that ensures clients never miss a connection. They offer flexible, customized plans wit..
Read more about Let Us Answer services and insights
Services
Inbound & Outbound Call Center
Core Service
Email Support
Industries
Healthcare
Legal
Construction
Insurance
Home Services
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Recruit Overseas is a global recruitment agency and offshore staffing solutions provider that helps companies source and hire talent for both local and remote international positions. They specialize in connecting employers with highly skilled, cost-effective professionals w..
Read more about Recruit Overseas services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Administrative Support
Data Entry
Business Operations
Industries
E-commerce
Real Estate
Insurance
Construction
Hospitality
Media
Region
United Kingdom
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Frequently Asked Questions
Can they assist with safety documentation?
VAs maintain safety logs, track incident reports, and ensure OSHA manuals are digitally accessible.
Do they manage Google Business reviews?
VAs reach out to happy customers after a project is finished to secure 5-star reviews and photos.
Can they handle vendor orders?
They call in material orders, track delivery dates, and cross-check invoices against quotes.
Do they assist with invoicing?
VAs generate progress billings and follow up with clients on outstanding payments to keep cash flow moving.
Can they manage subcontractor compliance?
VAs verify that every sub has updated insurance, licenses, and W9s before they step on site.
Do they handle job-site photos?
They organize and upload field photos into your project management software for client viewing.
Can they assist with "Change Orders"?
VAs document changes, update budgets, and send out updated agreements for client signatures.
Do they manage project scheduling?
Yes; they update Gantt charts and coordinate with field crews to ensure timelines are being met.
Can they track permits?
VAs call city offices, track application status, and ensure all paperwork is submitted on time to avoid delays.
How do they help with bidding?
VAs organize plan sets, follow up with subs for pricing, and compile the final bid package.
Can the agency support multiple construction projects simultaneously?
Ask whether the agency has enough staff or specialized coordinators to manage multiple job sites at once.
How can you protect sensitive project and contract information?
Confirm the agency uses secure document storage systems and confidentiality agreements for project data.
What communication standards should a construction VA agency follow?
Clarify how often the agency provides project updates and how they report on schedules permits or approvals.
How do you ensure accurate documentation in construction administration?
Ask how the agency tracks project documents version control and communication logs between contractors and stakeholders.
What project management tools should a Construction Admin VA be familiar with?
Verify experience with construction platforms such as Procore Buildertrend or similar project management tools.
How can you assess the construction knowledge of an admin VA agency?
Ask for examples of projects where the agency handled RFIs permits subcontractor coordination or construction documentation.
