Specialty Answering Service
About Specialty Answering Service
SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment setting, customer support, and order taking to help clients grow, maximize productivity, and maintain customer service excellence.
Industries
Region
Languages
Addresses
United States
Core Services
Other Services
Service Details
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Company Reviews
Total Reviews
920
Last Rated 4/24/2026
Overall Ratings
Last Rated 4/24/2026
Jace Meyer
4 weeks ago
got help on webpage navigation from Sheila on chat. Followed up promptly with emails and more detailed information. Overall - excellent customer service
Kerry Wolff
4 weeks ago
This is a great call center.
betty E Acevedo
1 month ago
Arlene Leal
1 month ago
We have been working with SAS for several months now. Their service is exceptional, the customer support is wonderful as well. We are extremely happy with their service and attention to detail they provide. They really care about their customers.
Beingand Doing
1 month ago
SAS handles routing our emergency calls. They do a very good job.
Carson Schneider
1 month ago
Happy with our experience and service
Bryan Breslov
1 month ago
We have been using SAS for five years and are very happy with their service.
Vincent White
1 month ago
Great customer service from Kelly, really helped us out to save money proactively.
Audrey Budig
1 month ago
Our Property Management division relies on SAS agents to log and transfer calls directly, operators do a wonderful job. I worked with Danny N in customer service on script edits to fine tune directions to the agents. Highly recommend!
ROLLE PC SOLUTIONS LLC
1 month ago
I had a great experience with Taneice J.G. She was very professional, courteous, and helpful throughout the entire process. She made everything easy to understand and handled everything with care and respect. I truly appreciate her assistance and the level of service she provided.
Derick Lewis
1 month ago
Great system with great customer service. Whitney has been able to address any concerns we have had with ease.
Emery Abdel-Latif
1 month ago
works great for my law firm. staff are very flexible and will help you customize the script any way you want
Shawn Simpson
1 month ago
It was great having the extra support during our semi-annual fund drive and the SAS employee staff are great to work with!
Chris Shelton
1 month ago
Doucette's Party and Tent Rental
1 month ago
Great Service and offers peice of mind that your calls are not going unanswered. Will be using their services again.
Peter Heise
1 month ago
Great service, I've used them for many years.
Jim Moore
1 month ago
SAS has been providing us great customer service for over 6 years we are very happy to have them handle customer calls and routing to appropriate individuals in our company. Thank you SAS
Tax Geaks
1 month ago
We are so thankful for the amazing customer experience we receive from SAS. Their answering service is incredibly responsive, consistent, and always provides outstanding customer service. It gives us peace of mind knowing our clients are being handled with professionalism and care at all times. Highly recommend!
Michael Sher
1 month ago
10/10 Customer Service ! I worked with Gabe who was able to make several crucial updates to our account within 24 hours! Could not be happier with SAS! Thanks Team!
Kevin Prow
1 month ago
This is a great service. Much better than most generic answering services. Customizable scripts/workflows along with friendly native English speakers answering calls.
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