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Specialty Answering Service

920 Reviews
4.8

About Specialty Answering Service

SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment setting, customer support, and order taking to help clients grow, maximize productivity, and maintain customer service excellence.

Industries

Legal
Healthcare
Real Estate
Construction
Education
+3 more

Region

United States

Languages

English

Addresses

Core Services

Live Chat Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 1
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Back-Office Support
Customer Support 1
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Help Desk Support
Digital Marketing 1
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Lead Generation

Service Details

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Company Reviews

Total Reviews
920

Last Rated 4/24/2026

Overall Ratings
4.83

Last Rated 4/24/2026

(856)
(28)
(6)
(2)
(28)
Sort By
JM

Jace Meyer

4 weeks ago

Google
5.0

got help on webpage navigation from Sheila on chat. Followed up promptly with emails and more detailed information. Overall - excellent customer service

KW

Kerry Wolff

4 weeks ago

Google
5.0

This is a great call center.

BE

betty E Acevedo

1 month ago

Google
5.0

AL

Arlene Leal

1 month ago

Google
5.0

We have been working with SAS for several months now. Their service is exceptional, the customer support is wonderful as well. We are extremely happy with their service and attention to detail they provide. They really care about their customers.

BD

Beingand Doing

1 month ago

Google
5.0

SAS handles routing our emergency calls. They do a very good job.

CS

Carson Schneider

1 month ago

Google
5.0

Happy with our experience and service

BB

Bryan Breslov

1 month ago

Google
5.0

We have been using SAS for five years and are very happy with their service.

VW

Vincent White

1 month ago

Google
5.0

Great customer service from Kelly, really helped us out to save money proactively.

AB

Audrey Budig

1 month ago

Google
5.0

Our Property Management division relies on SAS agents to log and transfer calls directly, operators do a wonderful job. I worked with Danny N in customer service on script edits to fine tune directions to the agents. Highly recommend!

RP

ROLLE PC SOLUTIONS LLC

1 month ago

Google
5.0

I had a great experience with Taneice J.G. She was very professional, courteous, and helpful throughout the entire process. She made everything easy to understand and handled everything with care and respect. I truly appreciate her assistance and the level of service she provided.

DL

Derick Lewis

1 month ago

Google
5.0

Great system with great customer service. Whitney has been able to address any concerns we have had with ease.

EA

Emery Abdel-Latif

1 month ago

Google
5.0

works great for my law firm. staff are very flexible and will help you customize the script any way you want

SS

Shawn Simpson

1 month ago

Google
5.0

It was great having the extra support during our semi-annual fund drive and the SAS employee staff are great to work with!

CS

Chris Shelton

1 month ago

Google
5.0

DP

Doucette's Party and Tent Rental

1 month ago

Google
5.0

Great Service and offers peice of mind that your calls are not going unanswered. Will be using their services again.

PH

Peter Heise

1 month ago

Google
5.0

Great service, I've used them for many years.

JM

Jim Moore

1 month ago

Google
5.0

SAS has been providing us great customer service for over 6 years we are very happy to have them handle customer calls and routing to appropriate individuals in our company. Thank you SAS

TG

Tax Geaks

1 month ago

Google
5.0

We are so thankful for the amazing customer experience we receive from SAS. Their answering service is incredibly responsive, consistent, and always provides outstanding customer service. It gives us peace of mind knowing our clients are being handled with professionalism and care at all times. Highly recommend!

MS

Michael Sher

1 month ago

Google
5.0

10/10 Customer Service ! I worked with Gabe who was able to make several crucial updates to our account within 24 hours! Could not be happier with SAS! Thanks Team!

KP

Kevin Prow

1 month ago

Google
5.0

This is a great service. Much better than most generic answering services. Customizable scripts/workflows along with friendly native English speakers answering calls.

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