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Specialty Answering Service

1206 Reviews
4.9

About Specialty Answering Service

SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment setting, customer support, and order taking to help clients grow, maximize productivity, and maintain customer service excellence.

Industries

Legal
Healthcare
Real Estate
Construction
Education
+3 more

Region

United States

Languages

English

Addresses

Core Services

Live Chat Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 1
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Back-Office Support
Customer Support 1
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Help Desk Support
Digital Marketing 1
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Lead Generation

Service Details

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Company Reviews

Total Reviews
1206

Last Rated 8/14/2026

Overall Ratings
4.85

Last Rated 8/14/2026

(1131)
(35)
(8)
(3)
(29)
Sort By
M

Marie

3 weeks ago

Trustpilot
5.0

Specialty Answering Service has been…

Specialty Answering Service has been reliable, professional, and easy to work with. Their team handles calls efficiently and provides great customer service. I appreciate their responsiveness and would recommend them to any business looking for a dependable answering service.

AT

Anne Taylor

3 weeks ago

Trustpilot
5.0

Prompt reply to invoice question

Prompt reply to invoice question. Resolved issue to our satisfaction.

M

Marie

3 weeks ago

Google
5.0

Specialty Answering Service has been reliable, professional, and easy to work with. Their team handles calls efficiently and provides great customer service. I appreciate their responsiveness and would recommend them to any business looking for a dependable answering service.

MR

Michelle Ray

3 weeks ago

Google
5.0

Fast and fantastic customer service from Whitney R.

MR

Michelle Ray N

3 weeks ago

Trustpilot
5.0

Great service

The customer service reps are always fast and knowledgeable. When I had a problem, they fixed it immediately and issued a credit! I'm very pleased with the updated service/platform.

DM

Derek MOGER

3 weeks ago

Trustpilot
1.0

another shower i am deaf so went on…

another shower i am deaf so went on relay to find out why my new account was zero credit , this is because i cant be without a phone to communicate , they were obsessed with the number and not answering whether the credit would activate once i did the sim change , a basic easy question as if it didn't i wanted to know 1- where my money went , 2 - how much will they gouge from me to be able to use it , no answer round and round give me the number they said , what number i haven't the sim yet but im getting ready for it !! simple ??? NOT for EE

KB

Karen Balentine

3 weeks ago

Trustpilot
5.0

YOU ALWAYS DELIVER ACCURATELY AND FAST

YOU ALWAYS DELIVER ACCURATELY AND FAST. YOU ARE ALWAYS AVAILABLE TO ASSIST ME IN UPDATES AND WITH QUESTIONS. YOUR COMPANY HAS THE BEST CSR AND TECH SUPPORT! I WILL ALWAYS SING YOUR PRAISES!

CC

Corrine Callahan

3 weeks ago

Trustpilot
5.0

Very responsive and easy to connect…

Very responsive and easy to connect with support staff.

MR

Mistey Redmond

3 weeks ago

Trustpilot
5.0

The company did excellent in resolving my issue fast.

The company did excellent by resolving my issue in a fast manner

MS

Michael Sainz

3 weeks ago

Google
5.0

9P

942 Psychiatric Services LLC

3 weeks ago

Google
5.0

I wish I had known about them years ago. Such an efficient way to get your business's messages. Operators are awesome. Great price as well.

QC

Quality Control

3 weeks ago

Google
5.0

Great service and prompt response with Sheila F. recently. Very recommended service for communities!

JA

Jeremy Allison

3 weeks ago

Trustpilot
5.0

Customer services and staff

Customer services and staff

RS

Renee Speed

4 weeks ago

Trustpilot
5.0

Useful

Useful, concise and knowledgeable staff

EI

Eddie Iglesias

4 weeks ago

Trustpilot
5.0

What made my experience great

What made my experience great? Was the customer service and attention what's excellent? Also, there was a small hiccup, which at first I thought was on their side. But then it was my fault. They also got on top of that, very quick, and I had realized what I had done.I totally recommend this company.I've worked with them before, and they are the best! Eddie Iglesias

AD

Allison Delfino

4 weeks ago

Trustpilot
5.0

This is a phenomenal service

This is a phenomenal service. Fast, efficient, affordable, and easy to use. Messages instantly at your fingertips.

MS

Michael Sainz

4 weeks ago

Trustpilot
5.0

Great customer support to help us tweak…

Great customer support to help us tweak our business needs to our desire

AW

Alyssa Winters

4 weeks ago

Trustpilot
5.0

Customer service was fast

Customer service was fast, easy and friendly!

CW

Cheyenne W

1 month ago

Google
5.0

Excellent company to work with. Has made our after hours service much smoother.

AB

Audrey Budig

1 month ago

Google
5.0

SAS is a great service partner. They emailed me regarding a service on our plan to help combat the huge increase in bot or "no caller" traffic after hours to our business phone. We implemented immediately. Highly recommend!

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