Specialty Answering Service
About Specialty Answering Service
SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment setting, customer support, and order taking to help clients grow, maximize productivity, and maintain customer service excellence.
Industries
Region
Languages
Addresses
United States
Core Services
Other Services
Service Details
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Company Reviews
Total Reviews
1166
Last Rated 7/2/2026
Overall Ratings
Last Rated 7/2/2026
Angela Campbell
5 days ago
It is always a pleasure working with…
It is always a pleasure working with SAS. Everyone is very professional and helpful.
Jennifer Donovan
5 days ago
Our request was taken care of right…
Our request was taken care of right away. Thank you!
David Camic
6 days ago
Great service
Great service. Great people.
Jeff White
1 week ago
Great support team
Great support team. George is fantastic.
Karen Balentine
1 week ago
Great service and staff professionals !
Great staff who are very professional. Exceptional service that is friendly, helpful, fast, responsive and very efficient customer service reps. SAS has a teachable user-friendly technology that can help assist every client's needs. Even those who maybe a bit tech challenged. Service and Staff are exceptional!!! The Affordable to all budgets and needs. I cant imagine not having this service for our company.
Sam Mncube
1 week ago
Helpful staff
Helpful staff
Guy Murray N
2 weeks ago
Immediate positive response that solved…
Immediate positive response that solved the problem
Joe Riggs
2 weeks ago
From day 1 it has been a great experience. Having the ability to make changes to the on call schedule when needed on the app or website. The account management team has been great to work with, they are very responsive and helpful! I would definitely reccomend SAS!
Thomas White
2 weeks ago
Great service
Great service, found ways to cut costs
Living
3 weeks ago
Outstanding service
Outstanding service, highly recommended and extremely helpful.
Chelsea Kolleda
3 weeks ago
Prompt response time
Always helpful with suggestions and updates!
Jodie Geracie
3 weeks ago
Reached out to them to get a copy of an invoice and they were so helpful and friendly! They also sent the invoice to me immediately. Such a great help!
Chris
3 weeks ago
Honestly
Honestly, quite smooth experience once I got past the puzzling setup part. Whitney was patient and understood the system well, and the prompt follow-up on our account changes stood out. I've dealt with answering services before, and this one feels a lot more hands-on.
Stacy Cohen
3 weeks ago
Always prompt with answering and…
Always prompt with answering and assisting
Peter Pezzano
3 weeks ago
Great customer service and answered…
Great customer service and answered promptly.
Saif Meliiti
3 weeks ago
Very inconsistent service
Very inconsistent service. Patients are not being scheduled. I keep getting messages from the service saying my website is down when it is not. It has been very frustrating so far.
Alexandria Ko-Kitchen N
4 weeks ago
Thank's for the Great Customer Service…
Thank's for the Great Customer Service :)
Dr. Arnie Wynn
4 weeks ago
I frequently recommend this service to people whom are in business. It gives our office a personal touch. Most of our clients are impressed by the live answering service.
Lytza Rojas N
1 month ago
Great service!
Great service! Appreciate SAS being so proactive in dealing with SPAM calls.
Enid Williams
1 month ago
Satisfied.
Satisfied.
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