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Hardware Diagnostic & Repair Pros
Get your hardware back online with diagnostic and repair professionals. We list experts skilled in troubleshooting laptops, servers, workstations, and peripherals, helping you avoid costly replacements by diagnosing issues accurately.
114 Companies Found
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BrazilDesk is a leading Business Process Outsourcing (BPO) company based in Brazil, specializing in multilingual customer support and BPO strategy across Latin America. Founded in 2014, they provide dedicated 24/7 outsourced call center, IT support, HR, and back-office servi..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Back-Office Support
Region
Brazil
Languages
English
Spanish
Portuguese
Overall Ratings
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Kinetic Business Solutions is an American-managed BPO firm operating out of the Philippines, offering innovative and efficient business solutions across all sectors. They provide a comprehensive suite of BPO, IT, and data services, including customer support, data labeling,..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Order Processing
Core Service
Lead Generation
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Virtual Assistant
Administrative Support
Transcription
Industries
Construction
Region
Philippines
United States
Pakistan
Languages
English
iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, L..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Administrative Support
IT Help Desk
Lead Generation
Industries
Healthcare
Legal
Finance & Accounting
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
VCare Customers is an ISO-certified call center outsourcing company based in India, specializing in providing round-the-clock, cloud-based customer service solutions for businesses globally. With over five years of experience, they focus on building customer loyalty and trus..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Email Support
Order Processing
Industries
Media
Home Services
Hospitality
E-commerce
Region
India
United States
Languages
English
Overall Ratings
0 Reviews
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CallTelComm provides 24/7 outsourced contact center and telemarketing solutions, with a strong operational base offering expertise and multilingual support, including major Nigerian languages (Yoruba, Igbo, Hausa), to enhance customer care. Their core services are divided in..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Technical Support
Core Service
Multichannel Support
Core Service
Lead Generation
Email Support
Order Processing
Industries
Construction
Education
Finance & Accounting
Real Estate
Region
Nigeria
Languages
English
Overall Ratings
0 Reviews
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Simetrix Solutions is a global BPO and Consulting Company established in 2010, specializing in innovative and customized outsourcing solutions for customer care and business processes. They provide 24/7, multilingual call center and back-office support, including BPO service..
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Services
Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Multichannel Support
Region
United States
United Kingdom
Albania
Kosovo
Languages
Multilingual
Overall Ratings
0 Reviews
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E-Flexervices is a seasoned Business Process Outsourcing (BPO) company with over 23 years of experience, specializing in building tailored, high-performance offshore teams primarily from the Philippines. They operate on a partnership approach to match expert talent in areas..
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Services
Customer Support
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Inbound & Outbound Call Center
Core Service
Virtual Assistant
Administrative Support
Back-Office Support
Data Entry
Lead Generation
Web Development
Software Development
IT Help Desk
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
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SmithAssist BPO is a people-first outsourcing partner that connects small to mid-sized U.S. businesses with dedicated, high-performing Filipino Virtual Assistants. They prioritize culture, ethical outsourcing, and long-term partnerships over headcount. SmithAssist provides f..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Live Chat Support
Email Support
Order Processing
Email Inbox Management
Help Desk Support
Calendar Scheduling
Data Entry
Business Operations
Industries
Real Estate
E-commerce
Healthcare
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
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Outsource-X provides hybrid outsourced and offshore workforce solutions from South Africa to a diverse global clientele. The company specializes in augmenting client staff to increase productivity, reduce operational costs, and streamline operations. Their core offerings inc..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Order Processing
Lead Generation
Industries
Real Estate
Media
Home Services
Hospitality
E-commerce
Region
South Africa
Languages
English
Multilingual
Overall Ratings
0 Reviews
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Archers Contact Solutions is a New Jersey-based virtual assistant agency that provides reliable, office-based virtual assistants (VAs) and remote staff from the Philippines. The company was founded by a business coach and focuses on providing top-tier VAs to business owners..
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Services
Virtual Assistant
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Administrative Support
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Order Processing
Social Media Management
IT Help Desk
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
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HiredSupport is a top customer service outsourcing and BPO company that provides flexible support through Onshore (USA), Nearshore (bilingual English + Spanish), and Offshore models for cost-efficiency and 24/7 coverage. Their services cover all channels, from Live Chat and..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Lead Generation
Social Media Management
Industries
E-commerce
Region
United States
Languages
English
Spanish
Overall Ratings
0 Reviews
No platform reviews available yet
Kantipur Management Pvt Ltd (KMPL) is an ISO-certified Business Process Outsourcing (BPO) and Human Resources (HR) outsourcing company based in Nepal, dedicated to helping businesses streamline operations, reduce costs, and drive growth with 24/7 support. KMPL offers an exte..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Email Support
Live Chat Support
Order Processing
Data Entry
Social Media Management
SEO Strategy
Content Marketing
IT Help Desk
IT Consulting
Industries
Healthcare
Finance & Accounting
Education
Region
Nepal
Languages
English
Overall Ratings
0 Reviews
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UpLink delivers outsourced Call Center and BPO Services to growth-focused companies, helping them scale sales, customer support, and back-office operations efficiently. Leveraging a leadership team with experience from global enterprises, they provide customized, agile solut..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Multichannel Support
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Industries
Finance & Accounting
Region
Colombia
Nicaragua
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Joyno Inc. is a Philippines-based call center and BPO company that operates with a "Higher Calling" philosophy, prioritizing "Human Intelligence" (HI) over AI to deliver personalized client support. They foster a unique, family-centered culture by paying above-market wages a..
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Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Order Processing
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Marketing Strategy
Social Media Management
Content Marketing
SEO Strategy
PPC Advertising
Web Design
Web Development
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Telehunt is an offshore staffing agency that connects businesses with elite global talent (top 1% VAs) to save up to 70% on staffing costs without sacrificing quality. They specialize in filling specialized roles across Real Estate, Healthcare, Tech, and Finance. Telehunt of..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Dedicated Virtual Assistants
Core Service
Data Entry
Executive Assistant
Back-Office Support
Business Operations
Email Support
Help Desk Support
Software Development
Full-Stack Development
Front-End Development
Back-End Development
IT Help Desk
Industries
Real Estate
E-commerce
Healthcare
Finance & Accounting
Home Services
Region
United States
Philippines
Languages
English
Hire Smart Solution serves as a virtual partner, delivering custom Virtual Assistant (VA) services from specialized talent pools in the Philippines and the Dominican Republic. Their core goal is to help growing businesses increase productivity and achieve cost savings by del..
Read more about Hire Smart Solutions services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Technical Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Live Chat Support
Email Support
Social Media Management
Content Marketing
Email Marketing
Marketing Strategy
Industries
Finance & Accounting
Insurance
Real Estate
E-commerce
Media
Region
Philippines
United States
Dominican Republic
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
TaskMates is a company that helps North American businesses hire remote talent from Latin America. They handle the entire process from candidate evaluation to payroll and compliance. The company claims that a Latin American workforce can give businesses a competitive edge by..
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Services
Virtual Assistant
Core Service
Data Entry
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Technical Support
Live Chat Support
Social Media Management
Lead Generation
Email Marketing
Content Marketing
PPC Advertising
Graphic Design
UX/UI Design
Web Development
WordPress & CMS Development
API Development & Integration
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Education
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Kinetic Innovative Staffing is an outsourced remote staffing solutions partner that helps businesses build teams with highly qualified, Philippines-based talent, offering cost savings of up to 76%. Since 2013, they have filled over 15,000 roles by managing the entire process..
Read more about Kinetic Innovative Staffing services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Technical Support
IT Help Desk
Software Development
Industries
Construction
Education
Finance & Accounting
Healthcare
HR & Recruiting
Legal
Media
Real Estate
Hospitality
Region
Philippines
Australia
Languages
English
VA World Outsourcing is a leading BPO company that provides dedicated, Philippines-based remote staff and offshore staffing services to businesses, particularly supporting Australian clients. They deliver a low-cost, high-quality outsource solution through a stringent vettin..
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Services
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Executive Assistant
Core Service
Customer Support
Technical Support
Lead Generation
SEO Strategy
PPC Advertising
Social Media Management
Web Development
Graphic Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
Australia
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Fyxer Industries is a tech-driven outsourcing partner that offers flexible, scalable business solutions to help companies simplify support and focus on growth across various industries. Established in 2021, their approach is built on quality and adaptability, providing integ..
Read more about Fyxer Industries services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Back-Office Support
Technical Support
Social Media Management
Graphic Design
Industries
Media
E-commerce
Home Services
Hospitality
Region
Serbia
United States
Languages
English
Go back to Search resultsFrequently Asked Questions
What is "Adversarial Support" in Technical Support?
It is a 2026 security practice where Technical Support agents verify that a support request isn't actually a "social engineering" attack to gain access to accounts.
Can Technical Support assist with software updates?
Yes; Technical Support teams manage the rollout of patches and version updates, ensuring that your users transition smoothly to new features.
How are Technical Support agents trained?
Agents undergo rigorous certification on your specific product stack and use "Lab Environments" to practice resolving complex Technical Support scenarios.
Does Technical Support provide 24/7 monitoring?
Many Technical Support plans include "Active Monitoring," where agents receive alerts and fix server issues before the customer even notices a problem.
How do you measure Technical Support efficiency?
The gold standard for Technical Support is First-Contact Resolution (FCR) and Mean Time to Recovery (MTTR) for system outages.
Can Technical Support manage API troubleshooting?
Yes; many Technical Support firms in this directory specialize in "Developer Support," helping clients debug API integrations and webhooks.
What is Tier 3 Technical Support?
Tier 3 involves senior engineers who handle deep-level code issues and infrastructure failures that general Technical Support agents cannot resolve.
How is knowledge shared in Technical Support?
Specialists in Technical Support maintain a "living" internal wiki, documenting every new bug and resolution to ensure the entire team stays updated.
Does Technical Support include remote desktop access?
Yes; with user permission, Technical Support agents use secure tools to remotely access a device and fix configuration errors without the user needing to take action.
What is the primary role of Technical Support?
Technical Support is responsible for diagnosing and resolving hardware, software, and connectivity issues through expert troubleshooting and specialized product knowledge.
Can a Technical Support Experts provider scale as your business grows?
A scalable Technical Support Experts provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Technical Support Experts agency follow?
A professional Technical Support Experts agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Technical Support Experts?
Reliable Technical Support Experts agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Technical Support Experts company?
Before hiring a Technical Support Experts company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Technical Support Experts provider for your business?
To choose the best Technical Support Experts provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Technical Support Experts agency?
When hiring a Technical Support Experts agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
