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Magellan Solutions
10 Reviews
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About Magellan Solutions
Magellan Solutions is a Philippine-based, accredited Business Process Outsourcing (BPO) and call center services provider focused on supporting Small and Medium-sized Enterprises (SMEs) worldwide. They offer a complete spectrum of contact center solutions, encompassing 24/7 inbound services (customer support, virtual reception, technical support) and proactive outbound services (telemarketing, lead generation, appointment setting). Their BPO portfolio extends to crucial back-office functions, including data management, accounts payable/receivable, debt collection, and Recruitment Process Outsourcing (RPO). The company is committed to quality and security, holding ISO, GDPR, and PCI DSS compliance certifications, enabling clients to achieve significant operational cost savings and scalability.
Industries
Region
Philippines
United States
Languages
English
Core Services
Live Chat Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Other Services
Customer Support
5
Live Chat Support
Inbound & Outbound Call Center
Email Support
Order Processing
Technical Support
Digital Marketing
1
Lead Generation
Virtual Assistants
1
Back-Office Support
Other Services
1
Customer Support
Service Details
Contact the company for their services details
There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices
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Contact Magellan Solutions
Send a message to the company talking about your project needs, price and timeline to get started on your project!
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Company Reviews
Total Reviews
10
Last Rated 12/25/2017
Overall Ratings
Last Rated 12/25/2017
Sort By
AS
Administration Senior Manager, Health Company
8 years ago
They stay true to the core values of our company.
Original Review
HR
Human Resources Manager, Manufacturing Company
8 years ago
They help our company achieve our goals.
CH
CEO, Health-based Organization
8 years ago
They have been outstanding in all areas.
BD
Business Development Director, Retail Company
8 years ago
They are very professional and offer great customer service.
MM
Manager, Manufacturing Company
8 years ago
They manage themselves well.
MH
Manager, Healthcare Industry
8 years ago
It's always great customer care.
EH
Employee, Healthcare Industry Firm
8 years ago
They are knowledgeable, top of the line, and courteous.
MD
Marketing Director, IT Firm
8 years ago
The best part of working with Magellan Solutions is the increase in our close rate on leads as well as simplifying the lead and sales process.
SB
Senior Business Development Manager, Transportation Company
8 years ago
This has saved our company thousands of dollars.
ES
Executive, Small Media Firm
8 years ago
I know that they are very efficient.
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