Sign In
Search
Find Companies
Sign In

Flatworld Solutions

30 Reviews
4.5

About Flatworld Solutions

Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency and high CSAT/FCR across 24/7 global operations. Core offerings include multilingual call centers, specialized translation, software development, engineering services (CAD/BIM), and finance/mortgage support, enabling clients to achieve growth and enhanced delivery.

Industries

Insurance
Healthcare
Real Estate
Finance & Accounting
E-commerce
+3 more

Region

Georgia
India
Philippines
United States

Languages

English
Multilingual

Addresses

Core Services

Data Entry
Core Service
Software Development
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

IT & Operations 2
toggle
Cloud Computing
IT Consulting
Customer Support 4
toggle
Email Support
Help Desk Support
Live Chat Support
Technical Support
Other Services 1
toggle
Web Development

Service Details

Contact the company for their services details

There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

Contact Company

Contact Flatworld Solutions

Send a message to the company talking about your project needs, price and timeline to get started on your project!

Contact Company

Company Reviews

Total Reviews
30

Last Rated 4/3/2026

Overall Ratings
4.5

Last Rated 4/3/2026

(22)
(5)
(1)
(0)
(2)
Sort By
SW

Shahnaz waqas77

1 month ago

Google
5.0

Flatword salution inc great services

SA

Shahnaz Akhtar Akhtar

1 month ago

Google
4.0

Great working

WJ

William Jackson

1 month ago

Google
5.0

Amazing services

ME

Marc Estarriola

3 months ago

Google
1.0

They never pay the invoices you send them. It's a scam.

A

Anviil

1 year ago

Google
1.0

bad

AM

Alroy Menezes

1 year ago

Google
5.0

A

Anonymous

2 years ago

Clutch
5.0

They were very responsive and professional.

"They were very responsive and professional." Flatworld Solutions has completed the project within the specified timeline. Their professionalism and responsiveness have been consistent throughout the engagement. The client has been particularly impressed by their expertise in domain knowledge. Flatworld Solutions has provided BI and big data consulting services for a university. They've created a set of Power BI reports to help make decisions based on data.

A

Anonymous

2 years ago

Clutch
5.0

I am most impressed by the independent thinking of each Flatworld Solutions team member.

"I am most impressed by the independent thinking of each Flatworld Solutions team member." The client is happy with Flatworld Solutions' work; the team has daily communication with end customers through Facebook and with the client's team through Skype. They consistently deliver on time and manage the project professionally. Their commitment to the client's business stands out. Flatworld Solutions is an e-commerce company's customer service partner. The team's tasks include taking calls from end customers, communicating with them through Facebook, and delivering Google Docs reports.

A

Anonymous

3 years ago

Clutch
5.0

They were extremely detailed in their work and a pleasure to work with.

"They were extremely detailed in their work and a pleasure to work with." Flatworld Solutions delivered the website on time. The client appreciated how the vendor provided detailed spreadsheets for all their work. Moreover, the vendor was organized, hands-on, kind, helpful, and easy to work with. They also communicated through email, messaging apps, and virtual meetings. Flatworld Solutions developed a website for a tax and business consulting company.

A

Anonymous

3 years ago

Clutch
5.0

They are great.

"They are great." Flatworld Solutions has delivered the project on time and to the client's expectations. The vendor's team has promoted clear communication, constantly checking in on the client. The service provider's availability and helpful and engaging attitude are hallmarks of their work. Flatworld Solutions has developed an application for an IT company. The team is responsible for application administration and development.

A

Anonymous

3 years ago

Clutch
3.0

We were impressed with their commitment, time flexibility, and willingness to listen to feedback.

"We were impressed with their commitment, time flexibility, and willingness to listen to feedback." Although the project was delayed for about a week, Flatworld Solutions successfully executed the migration work. What stood out about the team was their tremendous commitment to each task and flexibility. Their receptivity to feedback was also commendable. Flatworld Solutions was hired by an IT services company for their cloud consulting services. They helped the client migrate their data from Google Workspace to Microsoft 365.

A

Anonymous

3 years ago

Clutch
5.0

They fit our company needs completely.

"They fit our company needs completely." Since partnering with Flatworld Solutions, the company has been productive in responding to client queries and improving their conversion rates. The team is highly communicative, and internal stakeholders are particularly impressed with the vendor's professional integrity. A veterinary management solutions firm hired Flatworld Solutions for their call center services. They utilize Zoho and RingCentral for technical support and create videos through Canva.

A

Anonymous

3 years ago

Clutch
4.0

The team really did well with accommodating feedback and fixing issues in a timely manner.

"The team really did well with accommodating feedback and fixing issues in a timely manner." Flatworld Solutions delivered the new design, and the end customers liked it. The client leveraged their customers' feedback for their app's design to enhance their website. Moreover, the client commended the vendor for their timely updates, receptiveness to feedback, and speed in resolving issues. Flatworld Solutions designed and built the second version of a baseball development center's mobile app.

GN

Greg Naman

3 years ago

Clutch
5.0

We're impressed with their depth of knowledge.

"We're impressed with their depth of knowledge." Flatworld Solutions has helped scale the client's business faster, thanks to their reliable support and extensive resources. Flexible and accommodating, the team leverages their wide-range industry skills to meet all of the client's needs. Their professionalism and personable approach stand out. Flatworld Solutions was hired by a medical group to handle their back office, call center, and billing operations. They're also tasked with developing a custom ERP for the client.

A

Anonymous

3 years ago

Clutch
4.0

They did excellent work and met the timelines successfully.

“They did excellent work and met the timelines successfully.” Internal and external stakeholders were satisfied with Flatworld Solutions’ quality work and performance. The end clients were happy with the results, and the websites continued to function as expected. Overall, the team delivered on time and communicated effectively through email and Skype. Flatworld Solutions provided web development and support services for a web services provider. They helped with end-client projects, working on small coding jobs to repair the functionality of some websites.

BL

Bryen Li

3 years ago

Clutch
5.0

Flatworld Solutions is a very good company to work with.

"Flatworld Solutions is a very good company to work with." Thanks to Flatworld Solutions' work, the client received positive feedback. They were communicative and responsive throughout this engagement. Flatworld Solutions redeveloped a website for a house management consultancy. They developed a new domain that matched the firm's capabilities and aesthetics.

AZ

Al Zecchini

3 years ago

Clutch
5.0

Flatworld Solutions has been extraordinary.

“Flatworld Solutions has been extraordinary.” The client is delighted with Flatworld Solutions’ work; the team provides a good flow of information, and end customers are satisfied with their service. The team excels at project management, oversight, and follow-through. Their professionalism has been key to the partnership’s ongoing success. Flatworld Solutions provides call center services for a spa and wellness gift card platform. Using scripts supplied by the client, the team helps with customer service. They're also updating the databases.

A

Anonymous

3 years ago

Clutch
4.0

Flatworld Solutions was reliable, results-driven, and highly motivated.

"Flatworld Solutions was reliable, results-driven, and highly motivated." The team was able to relieve the company's operations, allowing them to focus on the core of their business. The team was highly attentive, and internal stakeholders were particularly impressed with the vendor's reliability and dedication to success. A digital analytics agency hired Flatworld Solutions for their BPO services. The team alleviated their operations and workload by providing them with highly-qualified development resources.

A

Anonymous

3 years ago

Clutch
5.0

Their professional approach and communication stand out.

"Their professional approach and communication stand out." Flatworld Solutions has been helpful to the client's projects, and they have provided excellent status reports on key deliverables. Their strengths include uncompromising responsiveness, communication skills, and professionalism. An electronics company has hired Flatworld Solutions for staff augmentation. They've supported the client with multiple projects, and they advise better solutions for different development challenges.

MM

Milton Mattox

3 years ago

Clutch
5.0

Their ability to learn our solution with little input and support from us is very impressive.

"Their ability to learn our solution with little input and support from us is very impressive." Thanks to Flatworld Solutions' work, the client's new team has gotten familiar quickly with the company. They have been efficient and communicative, ensuring a smooth and seamless workflow. Their learning abilities and responsiveness are hallmarks of their work. Flatworld Solutions provides staff augmentation services for a cybersecurity company. They have built the client's SOC team from scratch by interviewing candidates and introducing the ones that meet the requirements.

Showing 1 - 20 of 30 results
Items Per Page
Jump to page

Grow Your Virtual Assistant Agency with Qualified Leads

  • tickFree professional agency profile
  • tickShowcase services & pricing
  • tickReceive direct inquiries
  • tickBacklink to your website
  • tickOptional featured placement & boosted ranking
Create a Free Agency Profile