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Back-Office Support for E-commerce & Order Processing

Streamline your "click-to-delivery" lifecycle by filtering for E-commerce and Order Processing specialists. This listing features agencies specialized in the post-purchase experience, including payment verification, refund management, and real-time inventory tracking. These partners are vetted for their proficiency in high-volume environments and their ability to integrate with major 2026 logistics stacks. Filter for experts who can reduce your order-to-ship time and manage supplier relations, ensuring your customers receive their products without delay while you focus on brand growth.

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294 Companies Found
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DBOS
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DBOS is an Australian offshore staffing provider that offers world-class outsourcing services from the Philippines, catering specifically to Australian small and medium businesses (SMEs) struggling with high domestic labor costs. They connect clients with a dedicated, highly.. Read more about DBOS services and insights

Services

Back-Office Support
Core Service
Customer Support
Core Service
Data Entry
Core Service
Web Development
Core Service
Software Development
Core Service
Virtual Assistant
Administrative Support
SEO Strategy
Social Media Management
Content Marketing
Email Marketing
IT Help Desk
Cloud Computing
System Administration

Industries

Finance & Accounting
Insurance

Region

Philippines
Australia

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Reclatam provides Virtual Assistants and Remote Attorneys from Latin America, proudly created by Lawyers for Lawyers. They guarantee 70% payroll savings for small businesses and law firms by handling all recruitment, payroll, benefits, and compliance. Services include 24/7 i.. Read more about RecLatam services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Data Entry
Email Inbox Management
Calendar Scheduling

Industries

Legal

Region

United States
Colombia

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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My Freelance Admin (MFA) is a Sussex, UK-based remote freelance administrative support service that helps businesses simplify operations and make growth easy. They specialize in buying back time from entrepreneurs by taking on "boring admin" that holds back business growth... Read more about My Freelance Admin services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Live Chat Support
Email Support
Order Processing
Social Media Management
Marketing Strategy
Lead Generation

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Coaching

Region

United Kingdom

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Winning Assistants is a leading VA agency specializing exclusively in providing HIPAA-Certified Virtual Assistants for physicians, clinic owners, medical practices, and healthcare professionals. Their core promise is to streamline practices, cut payroll costs by up to 80%, a.. Read more about Winning Assistants services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Email Support
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Transcription
Core Service
Lead Generation
Social Media Management

Industries

Healthcare

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Simetrix Solutions is a global BPO and Consulting Company established in 2010, specializing in innovative and customized outsourcing solutions for customer care and business processes. They provide 24/7, multilingual call center and back-office support, including BPO service.. Read more about Simetrix Solutions services and insights

Services

Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Multichannel Support

Region

United States
United Kingdom
Albania
Kosovo

Languages

Multilingual
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Zedtreeo is a remote staffing solutions company that helps businesses hire pre-vetted remote professionals from India. They offer a wide range of remote staff for roles in IT, medical, legal, finance, accounting, and digital marketing. The company aims to help businesses sca.. Read more about Zedtreeo services and insights

Services

Virtual Assistant
Core Service
Software Development
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
SEO Strategy
Core Service
PPC Advertising
Core Service
Social Media Management
Core Service
Web Development
Mobile App Development
Cybersecurity
Cloud Computing
Administrative Support
Data Entry
Email Inbox Management
Calendar Scheduling
Graphic Design
UX/UI Design

Industries

Finance & Accounting
Construction
Education
Legal

Region

United States
India

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Virtual Assistants Ireland is a dedicated service providing locally-based, experienced Virtual Assistants (VAs) in Ireland to entrepreneurs and established businesses. They offer a comprehensive range of virtual services, ensuring alignment with Irish time zones and local bu.. Read more about Virtual Assistants Ireland services and insights

Services

Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Marketing
SEO Strategy
PPC Advertising
Marketing Strategy
Social Media Management
Content Marketing

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting

Region

Philippines
South Africa
Ireland

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Insuserve is an insurance back-office process outsourcing (BPO) company providing specialized services to agencies, brokers, carriers, and MGA's through Insurance Virtual Assistants (VAs). Their services are designed to achieve cost savings and increase efficiency by handlin.. Read more about Insuserve 1 services and insights

Services

Business Operations
Core Service
Back-Office Support
Core Service
Dedicated Virtual Assistants
Core Service
Data Entry
Customer Support
Email Support

Industries

Insurance

Region

United States
India

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Global VA Solutions connects businesses with highly skilled Virtual Consultants from the Philippines. They offer cost-effective, world-class support for tasks ranging from administrative and marketing to advanced services like AI solutions and app development. This company h.. Read more about Global VA Solutions services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Back-Office Support
Core Service
Social Media Management
Email Marketing
Web Development
Mobile App Development
Technical Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Coaching

Region

United States
Canada
Philippines

Languages

English
Spanish
Overall Ratings
0
0 Reviews
No platform reviews available yet
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UpLink delivers outsourced Call Center and BPO Services to growth-focused companies, helping them scale sales, customer support, and back-office operations efficiently. Leveraging a leadership team with experience from global enterprises, they provide customized, agile solut.. Read more about Uplink BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support

Industries

Finance & Accounting

Region

Colombia
Nicaragua
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, L.. Read more about iFIVE Global services and insights

Services

Virtual Assistant
Core Service
Data Entry
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Administrative Support
IT Help Desk
Lead Generation

Industries

Healthcare
Legal
Finance & Accounting

Region

Philippines
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Fusion CX
3.8
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Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol.. Read more about Fusion CX services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Multichannel Support
Help Desk Support
Email Support
Live Chat Support

Industries

Healthcare
Finance & Accounting
Insurance
E-commerce
Hospitality

Region

United States
Canada
Jamaica
Colombia
El Salvador
Belize
India
Philippines
Thailand
Indonesia
Albania
Morocco
Kosovo

Languages

Multilingual
Overall Ratings
3.8
24 Reviews
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Contalents is an outsourcing provider, based in Egypt, that helps businesses scale by offering BPO, AI, and remote staffing solutions. They focus on turning business operations into an autonomous powerhouse through optimization and automation. Key services include building R.. Read more about Contalents services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Virtual Assistant
Customer Support

Industries

Real Estate
Education
Healthcare
Finance & Accounting
E-commerce

Region

Egypt

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Callpoint Business Solutions is a leading BPO (Business Process Outsourcing) company providing scalable, professional outsourcing services to businesses across the globe, with a focus on the US, UK, Australia, and Canada. With over seven years of industry experience, they ai.. Read more about Call Point Business Solutions services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Data Entry
Virtual Assistant
Business Operations

Industries

Media
Healthcare
Legal
Finance & Accounting
Home Services

Region

Bangladesh
Australia
United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Clark Staff is a premier BPO company specializing in remote staffing solutions and outsourcing services. They help businesses worldwide build, manage, and grow remote teams by recruiting, screening, and employing staff, while also managing all HR, IT, and administrative requ.. Read more about Clark Staff services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Transcription
IT Help Desk
Software Development
Web Development

Industries

Finance & Accounting
Healthcare
Media
E-commerce

Region

United States
Philippines
Georgia

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
Outsourced is a premium ISO certified offshore staffing and BPO company specializing in providing dedicated, full-time, top-tier Filipino professionals to international clients. They offer both remote and state-of-the-art office-based staff, covering diverse roles in IT, fin.. Read more about Outsource Philippines services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Technical Support
Email Support
Live Chat Support
Data Entry
Lead Generation
SEO Strategy
Social Media Management
Web Design
Graphic Design

Industries

Healthcare
Finance & Accounting
E-commerce
Hospitality

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
Advance Virtual Assistants Ltd delivers operational excellence through two distinct business support streams: Business Operations Support and the Advance Academy. For ambitious CEOs and business owners, they offer high-level operational support, including Virtual Assistant (.. Read more about Advance Virtual Assistants services and insights

Services

Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Customer Support
Email Support
Social Media Management
Marketing Strategy
Lead Generation

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching

Region

United Kingdom

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of.. Read more about Staffwiz services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Email Support
Live Chat Support
Business Operations
Software Development
IT Help Desk

Industries

Healthcare
E-commerce
Construction
Education

Region

United States
Philippines

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
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Global Tech Billing LLC is an expert Revenue Cycle Management (RCM) partner for healthcare practices nationwide, offering full-cycle billing support with a focus on maximizing profitability and speeding up reimbursements. Their services include comprehensive Medical Billing,.. Read more about Global Tech Billing services and insights

Services

Back-Office Support
Core Service
Data Entry

Industries

Healthcare

Region

Languages

Overall Ratings
0
0 Reviews
No platform reviews available yet
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Kaizen BPO is a Business Process Outsourcing provider focused on continuous improvement ("Kaizen") to deliver high-quality, scalable solutions. They specialize in a diverse range of BPO services including Back Office Operations, comprehensive Customer Care, and targeted Sale.. Read more about Kaizen BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Live Chat Support
Email Support
Order Processing
Lead Generation
Technical Support

Industries

Finance & Accounting
Media
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
0
0 Reviews
No platform reviews available yet
Expand Details
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.