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Back-Office Firms Proficient in NetSuite, SAP, and Odoo

Ensure your operational partner is technically compatible with your infrastructure by filtering for ERP and System specialists. This directory segment lists firms based on their technical mastery of enterprise tools, including NetSuite Power Users, SAP Specialists, and Odoo architects. By choosing a partner who is already certified in your specific ERP, you eliminate the risk of data silos and ensure your backend processes are fully automated. Browse our listings to find specialists who can optimize your resource planning and system integrations for maximum scalability.

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293 Companies Found
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Businessfocus360 is a Sri Lanka-based Business Process Outsourcing (BPO) company founded in 2014, striving for excellence in customer-centric service delivery. They offer high-quality, cost-effective back-office services to support clients' competitive offerings across secto.. Read more about Businessfocus 360 services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Business Operations
Core Service
Inbound & Outbound Call Center
Core Service
Order Processing
Email Marketing
Marketing Strategy

Industries

Finance & Accounting
E-commerce
HR & Recruiting

Region

Sri Lanka
Australia

Languages

English
Overall Ratings
4.8
23 Reviews
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GMVA is the #1 choice for remote medical staffing, providing HIPAA-Certified Medical Virtual Assistants exclusively to healthcare practices. Their college-educated MVAs handle administrative and back-office tasks like scheduling, billing, and prior authorizations, helping pr.. Read more about Global Medical Virtual Assistants services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Dedicated Virtual Assistants
Core Service
Calendar Scheduling
Data Entry
Customer Support
Inbound & Outbound Call Center
Email Support

Industries

Healthcare

Region

United States

Languages

English
Overall Ratings
5.0
76 Reviews
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Valoroo provides expert offshoring and nearshoring solutions, focusing on reimaging global talent by integrating the right people, processes, and technology. They deliver tailored BPO services and back-office support from teams based in the Philippines, Belize, and Mexico. V.. Read more about Valoroo services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Technical Support
Core Service
Software Development
Data Entry
Lead Generation
IT Help Desk

Region

United States
Philippines

Languages

English
Overall Ratings
4.4
132 Reviews
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Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer.. Read more about Protel BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Multichannel Support
Email Support
Order Processing

Industries

E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting

Region

Belize

Languages

English
Overall Ratings
4.5
43 Reviews
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TaskMates is a company that helps North American businesses hire remote talent from Latin America. They handle the entire process from candidate evaluation to payroll and compliance. The company claims that a Latin American workforce can give businesses a competitive edge by.. Read more about TaskMates services and insights

Services

Virtual Assistant
Core Service
Data Entry
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Technical Support
Live Chat Support
Social Media Management
Lead Generation
Email Marketing
Content Marketing
PPC Advertising
Graphic Design
UX/UI Design
Web Development
WordPress & CMS Development
API Development & Integration

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
Education

Region

United States

Languages

English
Overall Ratings
5.0
2 Reviews
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Abelway Technologies is a Business Process Outsourcing (BPO) and consulting firm that partners with clients to drive business excellence, cost reduction, and enhanced productivity. Based in Ghana, the company leverages local talent and global best practices to deliver high-q.. Read more about Abelway Technologies services and insights

Services

Customer Support
Core Service
Back-Office Support
Core Service
Data Entry

Industries

Finance & Accounting
Insurance

Region

Ghana

Languages

English
Overall Ratings
4.8
8 Reviews
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Staffwiz
4.8
location pin icon New York City, United States
StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of.. Read more about Staffwiz services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Email Support
Live Chat Support
Business Operations
Software Development
IT Help Desk

Industries

Healthcare
E-commerce
Construction
Education

Region

United States
Philippines

Languages

English
Overall Ratings
4.8
3 Reviews
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Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency.. Read more about Flatworld Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Software Development
Core Service
Technical Support
Help Desk Support
Email Support
Live Chat Support
Web Development
Cloud Computing
IT Consulting

Industries

Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce

Region

India

Languages

Multilingual
English
Overall Ratings
4.4
31 Reviews
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SkillSource India is a business process outsourcing (BPO) provider with a global delivery center in Pune, India, offering cost-effective and scalable 24/7 omnichannel support. They deploy world-class teams on demand to handle diverse and intricate business functions for clie.. Read more about SkillSource India services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Social Media Management
Email Marketing
Marketing Strategy
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support

Industries

Real Estate
Insurance
Education
Hospitality
Media
Legal
Healthcare

Region

India
United States

Languages

English
Overall Ratings
4.1
33 Reviews
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Clark Staff is a premier BPO company specializing in remote staffing solutions and outsourcing services. They help businesses worldwide build, manage, and grow remote teams by recruiting, screening, and employing staff, while also managing all HR, IT, and administrative requ.. Read more about Clark Staff services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Web Development
Software Development
Data Entry
Email Inbox Management
Calendar Scheduling
Transcription
IT Help Desk

Industries

Finance & Accounting
Healthcare
Media
E-commerce

Region

Philippines
United States

Languages

English
Overall Ratings
5.0
7 Reviews
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Help Squad
4.0
location pin icon Bethlehem, United States
HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co.. Read more about Help Squad services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Email Support
Order Processing
Multichannel Support
Virtual Assistant

Industries

Healthcare
E-commerce
Real Estate
Finance & Accounting
Education
Hospitality

Region

United States

Languages

English
Overall Ratings
4.0
1 Reviews
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Call Center Solutions Africa acts as an independent advisory and consulting partner, specializing in connecting businesses with high-quality BPO and Contact Center service providers across the African continent. They simplify the often-complex vendor selection process by vet.. Read more about Call Center Solutions Africa services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Data Entry
Business Operations

Industries

Healthcare
Insurance
Hospitality
E-commerce

Region

Kenya

Languages

English
Multilingual
Overall Ratings
4.4
45 Reviews
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Medmax Technologies LLC is a Revenue Cycle Management (RCM) Services provider built to solve revenue leaks for medical practices across 50+ specialties. They focus on delivering clean claims, faster payments, and fewer denials, reporting that 95% of claims are paid on the fi.. Read more about Medmax Technologies services and insights

Services

Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service

Industries

Healthcare

Region

United States
Pakistan

Languages

English
Overall Ratings
5.0
13 Reviews
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Pyras is a business outsourcing company that provides solutions to cut costs and drive results. They connect businesses with top-tier talent and manage legal compliance, payroll, and HR. The company's focus is on helping clients grow, innovate, and succeed by offering a vari.. Read more about Pyras services and insights

Services

Customer Support
Core Service
Technical Support
Core Service
Virtual Assistant
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Graphic Design
Web Design
UX/UI Design
Video Editing & Motion Graphics
Social Media Management
Content Marketing
Lead Generation
Software Development
Mobile App Development
Cloud Computing
IT Consulting

Industries

E-commerce
Finance & Accounting

Region

United States

Languages

English
Overall Ratings
4.9
21 Reviews
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HiredSupport is a top customer service outsourcing and BPO company that provides flexible support through Onshore (USA), Nearshore (bilingual English + Spanish), and Offshore models for cost-efficiency and 24/7 coverage. Their services cover all channels, from Live Chat and.. Read more about Hired Support services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Lead Generation
Social Media Management

Industries

E-commerce

Region

Pakistan
United States

Languages

English
Spanish
Overall Ratings
5.0
2 Reviews
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OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi.. Read more about OWORKERS services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support

Industries

Healthcare
E-commerce
Insurance
Hospitality

Region

United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines

Languages

Multilingual
English
French
Overall Ratings
4.5
26 Reviews
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Simetrix Solutions is a global BPO and Consulting Company established in 2010, specializing in innovative and customized outsourcing solutions for customer care and business processes. They provide 24/7, multilingual call center and back-office support, including BPO service.. Read more about Simetrix Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Lead Generation
Core Service
Virtual Assistant
Multichannel Support

Region

Albania

Languages

Multilingual
Overall Ratings
5.0
5 Reviews
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Advensus is a leading provider of nearshore omnichannel Customer Care Outsourcing (BPO) services, with centers in the Dominican Republic and Trinidad & Tobago. They deliver comprehensive solutions, including Inbound/Outbound Voice, Non-Voice Support, Back Office Support,.. Read more about Advensus services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Back-Office Support
Core Service
Live Chat Support
Email Support
Order Processing
Data Entry

Industries

Media
Finance & Accounting
Healthcare
Hospitality
E-commerce

Region

United States
Dominican Republic

Languages

English
Overall Ratings
4.0
377 Reviews
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iFIVE Global offers premier offshore staffing solutions to help businesses combat high turnover and surging labor costs, promising up to 70% savings. Headquartered in California with offices in Metro Manila, Philippines, they specialize in industry-specific teams (Medical, L.. Read more about iFIVE Global services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Virtual Assistant
Core Service
Data Entry
Core Service
Administrative Support
IT Help Desk
Lead Generation

Industries

Healthcare
Legal
Finance & Accounting

Region

United States
Philippines

Languages

English
Overall Ratings
3.9
29 Reviews
Expand Details
SupportYourApp is a B2B service providing secure, 24/7 outsourced customer and technical support solutions, primarily for tech companies and startups. Operating on an omnichannel basis (chat, email, phone), they ensure scalability and high CSAT scores by leveraging AI techno.. Read more about Support Your App services and insights

Services

Live Chat Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Email Support
Multichannel Support

Industries

E-commerce
Finance & Accounting
Healthcare
Hospitality

Region

United States

Languages

Multilingual
English
Overall Ratings
4.6
233 Reviews
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Frequently Asked Questions

Plus
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
Plus
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
Plus
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Plus
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Plus
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Plus
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
Plus
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Plus
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
Plus
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
Plus
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Plus
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
Plus
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
Plus
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
Plus
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
Plus
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
Plus
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.