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Top Customer Support Outsourcing for E-commerce

Compare leading customer support outsourcing providers for e-commerce businesses. Find teams specializing in live chat, email, and order support with fast response times and multichannel capabilities. Evaluate pricing, service levels, and reviews.

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331 Companies Found
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HiredSupport is a top customer service outsourcing and BPO company that provides flexible support through Onshore (USA), Nearshore (bilingual English + Spanish), and Offshore models for cost-efficiency and 24/7 coverage. Their services cover all channels, from Live Chat and.. Read more about Hired Support services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Virtual Assistant
Lead Generation
Social Media Management

Industries

E-commerce

Region

Pakistan
United States

Languages

English
Spanish
Overall Ratings
5.0
2 Reviews
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eVirtualAssistants is an online marketplace connecting Western businesses (USA, Canada, UK, Australia) with a massive pool of pre-vetted Virtual Assistants from the Philippines and India. It functions as a direct hiring platform, allowing clients to secure full-time or part-.. Read more about E-Virtual Assistants services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Social Media Management
Core Service
Web Development
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Lead Generation
Content Marketing
Email Marketing
Software Development

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting

Region

United States
Philippines

Languages

English
Overall Ratings
3.2
29 Reviews
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Ogmentor provides skilled, managed marketing and sales assistants to help entrepreneurs and businesses delegate busy work and propel their growth. The company sources vetted overseas talent at a flat, affordable fee, claiming an 80% cost reduction compared to a US assistant... Read more about Ogmentor services and insights

Services

Business Operations
Core Service
Executive Assistant
Core Service
Lead Generation
Core Service
Conversion Rate Optimization
Core Service
Marketing Strategy
Core Service
SEO Strategy
Social Media Management
Marketing Collateral
Email Marketing
Content Marketing
Data Entry
Video Editing & Motion Graphics
Graphic Design
Administrative Support
Branding & Identity
Virtual Assistant
Email Inbox Management
Calendar Scheduling

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching

Region

United States

Languages

English
Overall Ratings
5.0
2 Reviews
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Strategic Assistant (SAS) provides tailored virtual staffing solutions by partnering American entrepreneurs with elite Filipino Virtual Assistants (VAs). SAS focuses on long-term relationships and deep cultural understanding to solve challenges like finding talent, training,.. Read more about Strategic Assistant services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Lead Generation
Core Service
Customer Support
Core Service
Social Media Management
Core Service
Back-Office Support
Business Operations

Industries

Real Estate
E-commerce
HR & Recruiting
Finance & Accounting
Coaching

Region

Philippines
United States

Languages

English
Overall Ratings
4.7
12 Reviews
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AskSunday is a virtual assistant service that provides startups, small businesses, and individuals with access to a skilled team of experts across various functions, not just a single employee. They offer affordable, reliable outsourcing solutions for both business and perso.. Read more about Ask Sunday services and insights

Services

Dedicated Virtual Assistants
Core Service
Executive Assistant
Core Service
SEO Strategy
Core Service
Front-End Development
Core Service
Billing & Account Support
Lead Generation
Content Marketing
Graphic Design
Logo Design
Social Media Design
Illustration
Email Support
Live Chat Support
Social Media Management
Administrative Support
Virtual Assistant
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States

Languages

English
Overall Ratings
4.7
43 Reviews
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Virtual Assistant India provides 360-degree VA support from India, specializing in eCommerce, digital marketing, and data services, with 25+ years of experience and 4000+ global clients. VAs start as low as $5/hr, offering up to 60% savings. They provide dedicated, trained,.. Read more about Virtual Assistant India services and insights

Services

Virtual Assistant
Core Service
Data Entry
Core Service
E-commerce Customer Support
Core Service
SEO Strategy
Core Service
PPC Advertising
Core Service
Content Marketing
Core Service
Administrative Support
Customer Support
Email Marketing
Social Media Management
Lead Generation
Video Marketing

Industries

E-commerce
Media
Hospitality

Region

India

Languages

English
Overall Ratings
4.4
14 Reviews
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Vserve EBusiness Solutions is an ISO 27001:2013 certified IT-enabled service provider specializing in full-service e-commerce and business process outsourcing (BPO). With two decades of experience, they offer sustainable, data-driven solutions to help enterprises transform a.. Read more about VServe Solution services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
E-commerce Development
Core Service
Web Development
Core Service
Customer Support
Core Service
Email Support
Core Service
SEO Strategy
Software Development
Mobile App Development
UX/UI Design
Web Design
PPC Advertising
Social Media Management
Content Marketing
Lead Generation
Cloud Computing
IT Consulting

Industries

E-commerce

Region

United States
India

Languages

English
Overall Ratings
4.9
66 Reviews
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Fancy Hands
1.8
location pin icon New York City, United States
Fancy Hands is an on-demand service that provides US-based virtual assistants ready to work instantly on occasional or recurring tasks. As the fastest, most affordable VA service in the US, they specialize in time-consuming actions like research, scheduling, travel managemen.. Read more about Fancy Hands services and insights

Services

Administrative Support
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Transcription

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality

Region

United States

Languages

English
Overall Ratings
1.8
30 Reviews
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India Rep is a Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) company in India that helps global businesses achieve cost savings and increased productivity by building dedicated offshore back-office teams. They specialize in a wide range of servic.. Read more about India Rep Co services and insights

Services

Back-Office Support
Core Service
Data Entry
Core Service
Customer Support
Inbound & Outbound Call Center
Virtual Assistant
Order Processing

Industries

E-commerce
Media
Finance & Accounting
HR & Recruiting

Region

India

Languages

English
Overall Ratings
4.2
196 Reviews
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GetFriday is a pioneer and one of the oldest established providers of Personal and Business Virtual Assistant services globally, serving over 80 countries since 2005. They offload time-consuming and mundane tasks using graduate, English-speaking assistants backed by a team s.. Read more about Get Friday services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Customer Support
Marketing Strategy
Executive Assistant

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Finance & Accounting

Region

India

Languages

English
Overall Ratings
1.0
3 Reviews
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MyWorksy is a US-based, WBENC-certified virtual assistant company dedicated to fulfilling business demands by "lending a hand." They provide well-trained, vetted, and organized assistants to help businesses increase productivity and alleviate workday stress. MyWorksy offers.. Read more about My Worksy services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Customer Support

Industries

Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching

Region

United States

Languages

English
Overall Ratings
1.0
1 Reviews
Expand Details
OWorkers is an ISO 27001 compliant, AI-enhanced multilingual outsourcing company providing hybrid BPO solutions (Human+AI) to global brands, including Marketplaces and Fortune 500 companies. They offer services across 30+ languages, focusing on operational excellence, securi.. Read more about OWORKERS services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Help Desk Support
Email Support
Live Chat Support
Multichannel Support

Industries

Healthcare
E-commerce
Insurance
Hospitality

Region

United States
United Kingdom
Bulgaria
Egypt
Madagascar
Philippines

Languages

Multilingual
English
French
Overall Ratings
4.5
26 Reviews
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Outworks VA provides dedicated Virtual Assistants (VAs), including Production and Executive Assistants, who integrate seamlessly with client teams. They help businesses accelerate results by delegating time-consuming tasks like administrative support, accounting management,.. Read more about Outworks VA services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Executive Assistant
Social Media Management
Customer Support

Industries

Media
Real Estate
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
5.0
19 Reviews
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VA Support Services (VASS) provides tailored, high-quality virtual executive support and strategic consulting solutions for entrepreneurs at every stage of their business journey. They aim to be a strategic partner, taking the stress out of business management so clients can.. Read more about VA Support Services services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry

Industries

Real Estate
E-commerce
Media
Coaching

Region

United States

Languages

English
Overall Ratings
3.9
274 Reviews
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Amped HQ Talent is an offshore staffing and outsourcing company that connects businesses with the top 1% of global professionals at a significantly reduced cost (up to 60% savings compared to local hires). They specialize in placing dedicated, full-time talent across various.. Read more about Amped HQ services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Web Development
Core Service
Social Media Management
Core Service
Content Marketing
Core Service
Lead Generation
Email Marketing
Marketing Strategy
Software Development

Industries

Finance & Accounting
E-commerce
Media
Coaching

Region

Philippines

Languages

English
Overall Ratings
3.5
37 Reviews
Expand Details
Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency.. Read more about Flatworld Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Software Development
Core Service
Technical Support
Help Desk Support
Email Support
Live Chat Support
Web Development
Cloud Computing
IT Consulting

Industries

Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce

Region

India

Languages

Multilingual
English
Overall Ratings
4.4
31 Reviews
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Allied Fusion Services Inc. is a Business Process Outsourcing (BPO) provider founded in 2009, operating out of the Philippines and Japan as a subsidiary of Prosper Company of Japan. The company specializes in delivering a fusion of Japanese work culture and Filipino expertis.. Read more about Allied Fusion Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Marketing Strategy
Lead Generation
Technical Support
Data Entry
Web Development
Graphic Design
SEO Strategy

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Philippines
Japan

Languages

English
Overall Ratings
4.9
20 Reviews
Expand Details
Hire Live Support Inc. is a BPO provider offering customized, scalable, 24/7 multilingual contact center solutions. They specialize in live chat, phone, and email customer support, alongside back-office processes, digital marketing, and web development for startups, SMBs, an.. Read more about Hire Live Support Inc services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Virtual Assistant
Core Service
Lead Generation
Order Processing
Back-Office Support
Data Entry

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

United States
Pakistan

Languages

English
Overall Ratings
5.0
3 Reviews
Expand Details
Select VoiceCom is a leading Business Process Outsourcing (BPO) company specializing in call center excellence from the Philippines. They offer scalable, cost-effective, and highly compliant (HIPAA, PCI-DSS) inbound, outbound, and back-office services across numerous industr.. Read more about Select VoiceCom services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing

Industries

Healthcare
E-commerce
Finance & Accounting
Hospitality
Real Estate

Region

Philippines

Languages

English
Overall Ratings
4.6
36 Reviews
Expand Details
Anequim is a remote professional services provider that connects small to mid-size businesses in the US and Canada with highly skilled, full-time, bilingual virtual assistants (VAs) who are based in Mexico. Founded in 2016 from the successful hiring experience of a property.. Read more about Anequim services and insights

Services

Virtual Assistant
Core Service
Customer Support
Core Service
Administrative Support
Back-Office Support

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Mexico

Languages

English
Overall Ratings
5.0
32 Reviews
Expand Details
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Frequently Asked Questions

Plus
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Plus
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Plus
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Plus
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Plus
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Plus
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Plus
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Plus
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Plus
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Plus
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
Plus
How are Virtual Assistants skills verified in this directory?
Every provider in this directory undergoes a 2026 "Skill Attestation" check, verifying they are certified in the latest agentic orchestration tools, prompt engineering, and cross-platform automation workflows.
Plus
Can Virtual Assistants assist with 2026 Digital Asset management?
Yes; specialized Virtual Assistants help manage and secure digital legacies, including tokenized assets, encrypted vaults, and automated estate instructions, ensuring your digital footprint is organized and secure.
Plus
What is "Human-in-the-Loop" Research for Virtual Assistants?
It is a hybrid workflow where AI agents gather thousands of data points and the Virtual Assistant performs the final layer of human verification and synthesis, delivering a "Simulation-Ready" executive summary for decision-makers.
Plus
Do Virtual Assistants handle multi-timezone coordination?
Modern Virtual Assistants firms listed here utilize "Follow-the-Sun" shift models and AI-driven scheduling logic to ensure 24/7 global coverage and zero-latency communication across international teams.
Plus
What is the value of the Fractional EA model in this directory?
The Fractional EA model allows businesses to hire high-level, strategic Virtual Assistants for 10–20 hours per week, providing C-suite quality administrative support at a mid-market price point suitable for scaling firms.
Plus
How do directory providers handle Virtual Assistants data privacy?
Vetted Virtual Assistants companies utilize hardware-encrypted vaults and private, non-public LLM instances to ensure your sensitive corporate IP and passwords are never leaked into public AI training sets.
Plus
What is Predictive Inbox Management for Virtual Assistants?
This is a premium service where Virtual Assistants use intent-based AI to triage your email, drafting responses for routine inquiries and only escalating messages that require human critical thinking and emotional intelligence.
Plus
Can Virtual Assistants manage autonomous AI agents?
Yes; in 2026, Virtual Assistants act as "Agent Managers," responsible for auditing your company's autonomous inbox bots and research agents to ensure they remain accurate, ethical, and free of brand hallucinations.
Plus
How does Meeting Intelligence integrate with Virtual Assistants?
Top-tier Virtual Assistants in this directory deploy AI agents to record, transcribe, and—most importantly—extract multi-platform action items from meetings, instantly syncing them with tools like ClickUp, Asana, or Monday.com.
Plus
What defines an AI-Augmented Virtual Assistant in 2026?
An AI-Augmented Virtual Assistant is a professional who utilizes agentic AI stacks to automate 70% of manual workflows (scheduling, data synthesis, and CRM entry), allowing them to focus on high-level executive strategy for your business.
Plus
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
Plus
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
Plus
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
Plus
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
Plus
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
Plus
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.