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Best Healthcare Email Support VA Agencies (2026)

Access a curated list of agencies that provide specialized healthcare virtual assistants for clinics and medical practices. These firms prioritize HIPAA compliance, offering VAs who are expertly trained in medical billing, appointment triaging, and patient follow-up. By part.. Read More
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81 Companies providing Healthcare
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OnCalla Solutions provides 24/7 US-based and nearshore call center and answering expertise, acting as a growth partner for businesses across various industries. They offer comprehensive solutions like bilingual call answering, appointment scheduling, and lead qualification,.. Read more about OnCalla Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Back-Office Support
Lead Generation
Order Processing
Data Entry

Industries

Healthcare
Real Estate
Home Services

Region

United States

Languages

English
Overall Ratings
4.7
3 Reviews
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VisionSync Solutions is a premier global Business Process Outsourcing (BPO) partner that empowers enterprises through a 24/7/365 operational model. Their extensive service portfolio features omnichannel call center support, appointment setting, and lead generation, alongside.. Read more about Vision Sync Solutions services and insights

Services

Lead Generation
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Data Entry
Back-Office Support

Industries

Healthcare
Finance & Accounting

Region

United States
India

Languages

English
Overall Ratings
5.0
4 Reviews
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SunTec India is a data-centric IT outsourcing company with over 25 years of experience, specializing in multi-process services. They are ISO 9001:2015/27001:2022 and HIPAA/GDPR compliant. Their core strength lies in reliable end-to-end data support, including collection, man.. Read more about SunTec India services and insights

Services

Data Entry
Core Service
Back-Office Support
Core Service
Web Development
Core Service
E-commerce Development
Core Service
Customer Support
Core Service
Email Support
Core Service
Software Development
Mobile App Development
UX/UI Design
SEO Strategy
PPC Advertising
Social Media Management
Lead Generation
Content Marketing
Cloud Computing
IT Consulting
Web Design

Industries

Healthcare
Real Estate
E-commerce
Finance & Accounting

Region

India
United States

Languages

English
Overall Ratings
3.7
796 Reviews
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SkillSource India is a business process outsourcing (BPO) provider with a global delivery center in Pune, India, offering cost-effective and scalable 24/7 omnichannel support. They deploy world-class teams on demand to handle diverse and intricate business functions for clie.. Read more about SkillSource India services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Back-Office Support
Core Service
Lead Generation
Core Service
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support
Social Media Management
Email Marketing
Marketing Strategy

Industries

Real Estate
Insurance
Education
Hospitality
Media
Legal
Healthcare

Region

India
United States

Languages

English
Overall Ratings
4.1
33 Reviews
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BPO American, Inc. is a reliable communication services partner focused on providing friendly, knowledgeable, and highly trained US-based customer service agents to meet the high demands of modern consumers. They offer a full range of customized communication solutions, incl.. Read more about BPO American services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Order Processing

Industries

Healthcare
E-commerce
Finance & Accounting
Legal
Construction

Region

United States
India

Languages

English
Overall Ratings
4.5
47 Reviews
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CallNet Call Center Services is an award-winning, US-based provider offering over 35 years of experience in custom, 24-hour communication solutions. They specialize in serving high-touch sectors like utilities, HVAC, property management, and medical facilities with reliable,.. Read more about CallNet Call Center Services services and insights

Services

Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Multichannel Support
Core Service
Back-Office Support

Industries

Healthcare
Education
Home Services

Region

United States

Languages

English
Overall Ratings
3.1
9 Reviews
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Consulting Business Innovation (CBI) is a company that provides business process outsourcing (BPO) and customer support services. The company offers a wide range of services including virtual assistance, back-office solutions like claims and data processing, and transcriptio.. Read more about Consulting Business Innovation services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Multichannel Support
Core Service
Back-Office Support
Data Entry
Lead Generation
Transcription
IT Help Desk
Technical Support

Industries

Healthcare
Insurance
Real Estate
Hospitality
E-commerce
Finance & Accounting

Region

United States

Languages

English
Overall Ratings
5.0
10 Reviews
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SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment.. Read more about Specialty Answering Service services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Order Processing
Core Service
Back-Office Support
Help Desk Support
Lead Generation

Industries

Healthcare
Legal
Real Estate
Construction
Education

Region

United States

Languages

English
Overall Ratings
4.9
1166 Reviews
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Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi.. Read more about Grupo Noa International services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Back-Office Support
Order Processing

Industries

E-commerce
Hospitality
Healthcare
Coaching
Construction
Finance & Accounting
HR & Recruiting
Home Services
Real Estate

Region

United States

Languages

English
Multilingual
Overall Ratings
3.8
5 Reviews
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Dexcom is a pioneering medical technology company that designs, develops, and distributes Continuous Glucose Monitoring (CGM) systems for effective diabetes management. Their core products, like the Dexcom G6 and G7, feature small, wearable sensors that provide real-time glu.. Read more about Dexcomm Answering Service services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Back-Office Support
Order Processing

Industries

Home Services
Healthcare

Region

United States

Languages

English
Overall Ratings
4.2
33 Reviews
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City Call Center, based in Copenhagen, Denmark, provides professional, 24/7/365 outsourced telephone answering and comprehensive customer service solutions for businesses nationwide. Their primary services include Telephone Answering (BeskedService), where they relay message.. Read more about CityCallCenter services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Business Operations

Industries

Construction
Hospitality
Healthcare

Region

Denmark

Languages

English
Overall Ratings
4.1
20 Reviews
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Virtual Assistants Pakistan is a recruitment and staffing company that connects international clients (USA, UK, AUS) with skilled, dedicated remote Virtual Assistants from Pakistan. They offer a comprehensive VA solution journey, including recruitment, HR support, performanc.. Read more about Virtual Assistants Pakistan services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Data Entry
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Order Processing
Core Service
SEO Strategy
PPC Advertising
Email Marketing
Lead Generation
IT Help Desk
Cloud Computing
Remote Technical Support
Web Development
Software Development
Social Media Management

Industries

Healthcare
Legal
Finance & Accounting
HR & Recruiting
Real Estate
E-commerce

Region

Pakistan

Languages

English
Overall Ratings
5.0
2 Reviews
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WeSage BPM (Business Process Management) is an ISO/IEC 27001:2022 Certified BPO firm specializing in providing effective, cost-effective outsourcing solutions with a focus on an offshore team model. They help businesses, particularly in sectors like Accounting, Insurance, He.. Read more about WeSage BPM services and insights

Services

Back-Office Support
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Data Entry
Core Service
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
SEO Strategy
PPC Advertising
Web Development
Lead Generation
Content Marketing
Marketing Strategy

Industries

Insurance
Healthcare
E-commerce
Education
Hospitality
Finance & Accounting

Region

India

Languages

English
Overall Ratings
4.0
35 Reviews
Expand Details
GMVA is the #1 choice for remote medical staffing, providing HIPAA-Certified Medical Virtual Assistants exclusively to healthcare practices. Their college-educated MVAs handle administrative and back-office tasks like scheduling, billing, and prior authorizations, helping pr.. Read more about Global Medical Virtual Assistants services and insights

Services

Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Dedicated Virtual Assistants
Core Service
Calendar Scheduling
Data Entry
Customer Support
Inbound & Outbound Call Center
Email Support

Industries

Healthcare

Region

United States

Languages

English
Overall Ratings
5.0
76 Reviews
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Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles.. Read more about CallServ services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Email Support
Live Chat Support
Back-Office Support
Data Entry
Business Operations

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

Trinidad and Tobago

Languages

English
Overall Ratings
4.5
26 Reviews
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Answering Innovations is a 24/7 live telephone answering service and inbound call center, based in Madison, WI, that has been operating since 1977. They offer professional receptionists for after-hours, overflow, or full-time coverage across various industries like Legal, Me.. Read more about Answering Innovations services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Calendar Scheduling
Live Chat Support
Email Support

Industries

Home Services
Healthcare
Legal
Real Estate
Hospitality

Region

United States

Languages

English
Overall Ratings
3.8
6 Reviews
Expand Details
Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer.. Read more about Protel BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing
Multichannel Support

Industries

E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting

Region

Belize

Languages

English
Overall Ratings
4.5
43 Reviews
Expand Details
CDM Direct is an Australian specialist customer experience management (CX) and remote talent staffing solutions company, providing tailored outsourcing to medium to large organizations globally. As part of the TKW Research Group, they offer Contact Centre Outsourcing & C.. Read more about CDM Direct services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Multichannel Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Data Entry
Business Operations
Email Support
Back-Office Support

Industries

Healthcare
Finance & Accounting
E-commerce

Region

New Zealand
Australia

Languages

English
Overall Ratings
5.0
2 Reviews
Expand Details
TP (Teleperformance) is a global leader in digital business services, specializing in integrated, human-centric solutions powered by "Orchestrated Intelligence." They combine human expertise with AI-enabled processes to deliver fast, reliable customer experiences and optimiz.. Read more about Teleperformance services and insights

Services

Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Order Processing
Live Chat Support
Email Support
Back-Office Support

Industries

Media
E-commerce
Finance & Accounting
Healthcare
Insurance

Region

France
United States

Languages

English
Multilingual
Overall Ratings
1.6
217 Reviews
Expand Details
Flatworld Solutions (FWS) is a global BPO, BPA, and AI solutions company with over 19 years of experience, committed to operational transformation. They are an ISO certified, multilingual service provider known for deploying native-speaking agents to ensure cultural fluency.. Read more about Flatworld Solutions services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Data Entry
Core Service
Software Development
Core Service
Technical Support
Help Desk Support
Email Support
Live Chat Support
Web Development
Cloud Computing
IT Consulting

Industries

Healthcare
Finance & Accounting
Insurance
Real Estate
E-commerce

Region

India

Languages

Multilingual
English
Overall Ratings
4.4
31 Reviews
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Frequently Asked Questions

Plus
Can they handle patient inquiries via chat?
VAs monitor your website’s live chat to answer basic FAQs and triage urgent medical concerns to your staff.
Plus
How secure is the data connection?
Agencies use VDI (Virtual Desktop Infrastructure) so no patient data is ever stored locally on the VA’s computer.
Plus
Can they help with patient recalls?
Yes; they proactively reach out to patients due for annual exams or follow-up screenings to fill your calendar.
Plus
Do they offer medical transcription?
Many healthcare agencies provide specialized VAs for accurate and timely medical scribing and transcription.
Plus
Can they manage telehealth logistics?
VAs ensure patients have their links, troubleshoot tech issues, and check them into the virtual "waiting room."
Plus
How do they handle prescription refills?
They process incoming refill requests and prepare them in the system for the physician's final approval.
Plus
Can they assist with prior authorizations?
VAs handle the time-consuming paperwork and phone calls required to get insurance approvals for procedures.
Plus
Do they manage patient scheduling?
Yes; they manage your EMR calendar, handle reschedules, and send automated appointment reminders.
Plus
Can they handle medical billing?
They assist with coding, claim submissions, and following up on denied claims with insurance companies.
Plus
Are the VAs truly HIPAA-compliant?
Managed agencies provide VAs who have passed certified HIPAA training and work on secure, monitored hardware.