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E-commerce

Ratings Updated: October 20, 2026

Total Reviews: 1,647

Best E-commerce Customer Support VA Agencies (2026)

Our directory features elite agencies providing virtual assistants for Shopify, Amazon, and omnichannel retailers. These firms provide talent skilled in inventory management, customer support, and product description optimization. By working with a managed e-commerce agency,.. Read More

267 Companies providing E-commerce

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Online VA Team

Verified Account

0.0

Ann Arbor, United States

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Get your workload under control with a dedicated virtual assistant who learns your business.Since 2014, Online VA Team has helped US businesses build dependable teams. Our college-educated teammates support customer service, executive and administrative assistance, bookkeepi.. Read more about Online VA Team services and insights

Services

Administrative Support

Virtual Assistant

Dedicated Virtual Assistants

Technical Support

Industries

Coaching

Construction

E-commerce

Region

United States

Languages

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

VirtualAssistant.com.ph is a premier outsourcing and remote staffing provider connecting global businesses with highly skilled, dedicated professionals from the Philippines. We specialize in delivering comprehensive administrative support, executive assistance, customer serv.. Read more about VirtualAssistant.com.ph services and insights

Services

Virtual Assistant

Video Editing & Motion Graphics

Presentation Design

Illustration

Industries

Coaching

Construction

E-commerce

Region

Languages

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

Artx Pro Global

Verified Account

0.0

Austin, United States

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Artxpro Global is a results-driven AI-powered digital marketing agency dedicated to helping businesses grow through innovative strategies and measurable results. We specialize in Search Engine Optimization (SEO), Generative Engine Optimization (GEO), Answer Engine Optimizati.. Read more about Artx Pro Global services and insights

Services

SEO Strategy

PPC Advertising

Social Media Management

Conversion Rate Optimization

Industries

E-commerce

Education

Finance & Accounting

Region

United States

Languages

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry.. Read more about Call 2 Customers services and insights

Services

Customer Support

Inbound & Outbound Call Center

Technical Support

Help Desk Support

Industries

E-commerce

Region

India

United States

Languages

English

Multilingual

Overall Ratings

4.0

1330 Reviews

4.0

1330 Reviews

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HiredSupport is a top customer service outsourcing and BPO company that provides flexible support through Onshore (USA), Nearshore (bilingual English + Spanish), and Offshore models for cost-efficiency and 24/7 coverage. Their services cover all channels, from Live Chat and.. Read more about Hired Support services and insights

Services

Customer Support

Inbound & Outbound Call Center

Live Chat Support

Email Support

Industries

E-commerce

Region

Pakistan

United States

Languages

English

Spanish

Overall Ratings

5.0

2 Reviews

5.0

2 Reviews

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FSP Global is a global outsourcing provider based in Romania, focused on delivering next-generation, multilingual customer experience and specialized back-office services 24/7, 365 days a year. They cater to multinational companies and professional individuals with a wide po.. Read more about FSP Global services and insights

Services

Customer Support

Inbound & Outbound Call Center

Multichannel Support

Live Chat Support

Industries

E-commerce

Region

Romania

Languages

English

Multilingual

Overall Ratings

4.4

16 Reviews

4.4

16 Reviews

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Uplift Global BPO is a business process outsourcing (BPO) company that helps businesses scale through tailored outsourcing, global talent, and AI-powered operations. They offer services in customer support, technical support, back-office operations, sales & marketing, fi.. Read more about Uplift Global BPO services and insights

Services

Customer Support

Inbound & Outbound Call Center

Live Chat Support

Email Support

Industries

Finance & Accounting

HR & Recruiting

E-commerce

Region

United States

Languages

English

Overall Ratings

5.0

1 Reviews

5.0

1 Reviews

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Synthesis is a BPO partner that helps businesses maximize their potential by providing efficient virtual support and back-end services. They offer customized solutions by integrating with a partner's culture and using intelligent innovation. Services span from Customer Servi.. Read more about Synthesis BPO services and insights

Services

Customer Support

Inbound & Outbound Call Center

Live Chat Support

Email Support

Industries

Hospitality

Real Estate

E-commerce

Region

India

United States

Languages

English

Overall Ratings

4.8

46 Reviews

4.8

46 Reviews

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Virtual Assistants Pakistan is a recruitment and staffing company that connects international clients (USA, UK, AUS) with skilled, dedicated remote Virtual Assistants from Pakistan. They offer a comprehensive VA solution journey, including recruitment, HR support, performanc.. Read more about Virtual Assistants Pakistan services and insights

Services

Virtual Assistant

Administrative Support

Data Entry

Customer Support

Industries

Healthcare

Legal

Finance & Accounting

Region

Pakistan

Languages

English

Overall Ratings

5.0

2 Reviews

5.0

2 Reviews

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Westpark Communications, L.P. is a 100% U.S.-based call center and BPO provider, established in 1968. They offer 24/7 live Answering Services, Customer Service Outsourcing, Help Desk, and Custom Solutions. A key focus is seamless integration with client platforms (Salesforce.. Read more about Westpark Communications services and insights

Services

Customer Support

Inbound & Outbound Call Center

Help Desk Support

Technical Support

Industries

Real Estate

E-commerce

Media

Region

United States

Languages

English

Overall Ratings

4.8

133 Reviews

4.8

133 Reviews

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Archers Contact Solutions is a New Jersey-based virtual assistant agency that provides reliable, office-based virtual assistants (VAs) and remote staff from the Philippines. The company was founded by a business coach and focuses on providing top-tier VAs to business owners.. Read more about Archers Contact Solutions services and insights

Services

Virtual Assistant

Customer Support

Inbound & Outbound Call Center

Live Chat Support

Industries

Real Estate

E-commerce

Media

Region

United States

Philippines

Languages

English

Overall Ratings

5.0

1 Reviews

5.0

1 Reviews

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Magenta Business Outsourcing provides complete outsourcing solutions, including lead generation, appointment setting, telemarketing, and customer service. They aim to help businesses scale operations and generate leads effectively by providing a full-fledged call center and.. Read more about Magenta Business Outsourcing services and insights

Services

Technical Support

Customer Support

Inbound & Outbound Call Center

Lead Generation

Industries

Real Estate

E-commerce

Media

Region

United States

Philippines

Languages

English

Overall Ratings

3.0

2 Reviews

3.0

2 Reviews

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Help Squad

4.0

Bethlehem, United States

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HelpSquad is a 24/7 omnichannel BPO (Business Process Outsourcing) company specializing in customer support and back-office functions. They offer affordable, reliable services starting at $8/hour, focusing on seamless team integration and superior customer experience. The co.. Read more about Help Squad services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Technical Support

Help Desk Support

Industries

Healthcare

E-commerce

Real Estate

Region

United States

Languages

English

Overall Ratings

4.0

1 Reviews

4.0

1 Reviews

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Consulting Business Innovation (CBI) is a company that provides business process outsourcing (BPO) and customer support services. The company offers a wide range of services including virtual assistance, back-office solutions like claims and data processing, and transcriptio.. Read more about Consulting Business Innovation services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Email Support

Help Desk Support

Industries

Healthcare

Insurance

Real Estate

Region

United States

Languages

English

Overall Ratings

5.0

10 Reviews

5.0

10 Reviews

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CamTalk Solutions is a U.S.-based boutique Business Process Outsourcing (BPO) company operating a virtual, remote-first call center model built for flexibility and cost efficiency. They partner with Fortune 500 companies and leading organizations, leveraging a network of ove.. Read more about CamTalk Solutions services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Email Support

Technical Support

Industries

Home Services

E-commerce

Region

United States

Languages

English

Overall Ratings

4.7

18 Reviews

4.7

18 Reviews

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C.J. Customer Support, LLC is a Dallas-registered customer service outsourcing company operating remotely with experienced bilingual agents (English/Spanish) from Latin America. They provide affordable, high-quality support solutions tailored for small businesses, startups,.. Read more about C.J. Customer Support, LLC services and insights

Services

Inbound & Outbound Call Center

Technical Support

Live Chat Support

Email Support

Industries

Coaching

E-commerce

Education

Region

United States

Languages

English

Overall Ratings

3.3

3 Reviews

3.3

3 Reviews

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BPO American, Inc. is a reliable communication services partner focused on providing friendly, knowledgeable, and highly trained US-based customer service agents to meet the high demands of modern consumers. They offer a full range of customized communication solutions, incl.. Read more about BPO American services and insights

Services

Inbound & Outbound Call Center

Customer Support

Live Chat Support

Email Support

Industries

Healthcare

E-commerce

Finance & Accounting

Region

United States

India

Languages

English

Overall Ratings

4.5

47 Reviews

4.5

47 Reviews

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CDM Direct is an Australian specialist customer experience management (CX) and remote talent staffing solutions company, providing tailored outsourcing to medium to large organizations globally. As part of the TKW Research Group, they offer Contact Centre Outsourcing & C.. Read more about CDM Direct services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Multichannel Support

Technical Support

Industries

Healthcare

Finance & Accounting

E-commerce

Region

New Zealand

Australia

Languages

English

Overall Ratings

5.0

2 Reviews

5.0

2 Reviews

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Fusion CX is a global BPM (Business Process Management) company and Certified Minority Business Enterprise, offering complex, integrated, and multilingual Customer Experience (CX) solutions across 15 countries. They support 28 languages, combining advanced AI-powered technol.. Read more about Fusion CX services and insights

Services

Customer Support

Inbound & Outbound Call Center

Technical Support

Lead Generation

Industries

Healthcare

Finance & Accounting

Insurance

Region

United States

Languages

Multilingual

Overall Ratings

3.8

24 Reviews

2.0

8 Reviews

4.6

16 Reviews

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BrazilDesk is a leading Business Process Outsourcing (BPO) company based in Brazil, specializing in multilingual customer support and BPO strategy across Latin America. Founded in 2014, they provide dedicated 24/7 outsourced call center, IT support, HR, and back-office servi.. Read more about BrazilDesk services and insights

Services

Inbound & Outbound Call Center

Multichannel Support

Help Desk Support

Technical Support

Industries

Construction

E-commerce

HR & Recruiting

Region

Brazil

Languages

English

Spanish

Portuguese

Overall Ratings

4.9

9 Reviews

4.9

9 Reviews

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Frequently Asked Questions

Do they manage graphic design?

Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.

Do they perform price tracking?

VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.

Do they assist with Cart Abandonment?

VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.

Can they handle order fulfillment?

VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.

Do they manage Facebook/TikTok Ads?

Specialized VAs monitor ad performance, update creative, and manage your daily budgets.

Can they write product descriptions?

Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.

Do they handle supplier comms?

VAs communicate with factories and distributors to track production and shipping timelines.

Can they assist with Influencers?

VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.

Do they handle support tickets?

VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.

Can they manage Shopify/Amazon?

Yes; they handle product uploads, description SEO, and inventory syncing across platforms.

Can the agency support scaling order volumes during sales events?

Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.

How should customer data be protected in e-commerce operations?

Confirm secure CRM systems and compliance with payment and data security standards.

What reporting should an e-commerce VA agency provide?

Request regular reports on sales performance inventory levels and listing optimization metrics.

How do agencies maintain product listing accuracy?

Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.

What platforms should e-commerce VAs support?

Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.

How can you evaluate an e-commerce VA agency’s operational experience?

Ask for examples of product listing management marketplace optimization or order processing work.