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Construction

Ratings Updated: May 22, 2026

Total Reviews: 1,340

Best Construction Live Chat Support VA Agencies (2026)

Our directory features agencies that provide back-office virtual support specifically for the construction and trades industry. These firms provide VAs who are experts in RFQ processing, permit tracking, and subcontractor coordination. By partnering with a construction-focus.. Read More

17 Companies providing Construction

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City Call Center, based in Copenhagen, Denmark, provides professional, 24/7/365 outsourced telephone answering and comprehensive customer service solutions for businesses nationwide. Their primary services include Telephone Answering (BeskedService), where they relay message.. Read more about CityCallCenter services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Email Support

Multichannel Support

Industries

Construction

Hospitality

Healthcare

Region

Denmark

Languages

English

Overall Ratings

4.3

19 Reviews

4.3

19 Reviews

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SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment.. Read more about Specialty Answering Service services and insights

Services

Inbound & Outbound Call Center

Customer Support

Live Chat Support

Email Support

Industries

Healthcare

Legal

Real Estate

Region

United States

Languages

English

Overall Ratings

4.8

920 Reviews

4.8

920 Reviews

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AnswerForce provides 24/7/365 live answering and distributed call center solutions, focusing heavily on the Home Services and Franchises sectors. Their services ensure that no call or web chat is missed, handling everything from lead capture and appointment scheduling to eff.. Read more about Answer Force services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Order Processing

Lead Generation

Industries

Home Services

Construction

Healthcare

Region

United States

Languages

English

Overall Ratings

4.9

375 Reviews

4.8

157 Reviews

4.4

18 Reviews

5.0

200 Reviews

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Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi.. Read more about Grupo Noa International services and insights

Services

Inbound & Outbound Call Center

Multichannel Support

Live Chat Support

Email Support

Industries

E-commerce

Hospitality

Healthcare

Region

United States

Languages

English

Multilingual

Overall Ratings

3.8

5 Reviews

3.8

5 Reviews

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Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call.. Read more about BYRNES MESSAGE BUREAU services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Back-Office Support

Order Processing

Industries

Coaching

Construction

E-commerce

Region

United States

Languages

English

Overall Ratings

4.0

5 Reviews

4.0

5 Reviews

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Staffwiz

4.8

New York City, United States

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StaffWiz is a women-owned remote staffing and recruitment platform helping startups and SMBs build high-performing global teams affordably. They specialize in sourcing top-tier talent, primarily from the Philippines. They offer two flexible models: Fully Managed (Employer of.. Read more about Staffwiz services and insights

Services

Customer Support

Inbound & Outbound Call Center

Back-Office Support

Data Entry

Industries

Healthcare

E-commerce

Construction

Region

United States

Philippines

Languages

English

Overall Ratings

4.8

3 Reviews

4.8

3 Reviews

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iSupport Worldwide is a US-owned BPO company, founded in 2006, that specializes in providing dedicated, world-class staffing, facilities, and managed operations, enabling fast-growing companies and SMEs to scale up quickly. They focus on crafting personalized offshoring solu.. Read more about iSupport Worldwide services and insights

Services

Customer Support

Technical Support

Data Entry

Back-Office Support

Industries

Healthcare

Construction

Finance & Accounting

Region

Philippines

Languages

Multilingual

English

Overall Ratings

5.0

7 Reviews

5.0

7 Reviews

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Datum Decipher Analytics is a global partner specializing in Data, BPO, and Technology Solutions, focused on empowering businesses with bespoke IT solutions since 2020. They help clients save costs and achieve sustainable growth by blending human expertise with cutting-edge.. Read more about Datum Decipher Analytics services and insights

Services

Back-Office Support

Data Entry

Help Desk Support

Software Development

Industries

Real Estate

E-commerce

Finance & Accounting

Region

India

Languages

English

Overall Ratings

3.8

6 Reviews

3.8

6 Reviews

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Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and.. Read more about Call Center Pro services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Email Support

Help Desk Support

Industries

Coaching

Construction

E-commerce

Region

Poland

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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XACT provides modern contact center solutions to empower the customer experience, acting as an organic extension of a client's support operations across phone, chat, email, and web. With 30 years of experience, XACT offers a range of services including customer help desk sup.. Read more about XACT services and insights

Services

Inbound & Outbound Call Center

Help Desk Support

Live Chat Support

Email Support

Industries

Coaching

Construction

E-commerce

Region

United States

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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BPO American, Inc. is a reliable communication services partner focused on providing friendly, knowledgeable, and highly trained US-based customer service agents to meet the high demands of modern consumers. They offer a full range of customized communication solutions, incl.. Read more about BPO American services and insights

Services

Inbound & Outbound Call Center

Customer Support

Live Chat Support

Email Support

Industries

Healthcare

E-commerce

Finance & Accounting

Region

United States

India

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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AnswerPlus is an award-winning, 100% Canadian-based 24/7/365 virtual receptionist and urgent call answering service with over six decades of experience. The company combines passionate, long-tenured people (average of nine years) with proprietary technology to ensure every c.. Read more about AnswerPlus services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Email Support

Help Desk Support

Industries

Construction

Home Services

Region

Canada

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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TRU29 Solutions Inc. is an award-winning, Philippines-based outsourcing solutions partner specializing in creating tailored strategies to meet diverse business needs. Their comprehensive service portfolio is designed to help organizations focus on their core business and ach.. Read more about TRU29 Solutions services and insights

Services

Customer Support

Inbound & Outbound Call Center

Technical Support

Help Desk Support

Industries

Construction

E-commerce

Finance & Accounting

Region

Philippines

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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AJ Deals provides an "all in one solution" for businesses seeking outsourced resources, focusing on delivering comprehensive support with cost-saving benefits by utilizing qualified Latin American personnel. The company specializes in generating revenue and improving custome.. Read more about AJ Deals services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Administrative Support

Email Inbox Management

Industries

Coaching

Construction

E-commerce

Region

Colombia

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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Apollo Answering Service is a Houston-based, family-owned and operated 24/7 live virtual receptionist service with roots dating back to 1966. The company is dedicated to blending traditional personalized service with modern technology, utilizing a team of Texas-based remote.. Read more about Apollo Answering Service, LLC services and insights

Services

Inbound & Outbound Call Center

Live Chat Support

Email Support

Multichannel Support

Industries

Coaching

Construction

E-commerce

Region

United States

Mexico

Languages

English

Overall Ratings

0.0

0 Reviews

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Acena is one of the nation's premier providers of outsourced Inbound Call Center and Answering Service solutions, catering to a diverse clientele ranging from start-up businesses to Fortune 500 companies. They specialize in offering comprehensive support through highly train.. Read more about Acena services and insights

Services

Customer Support

Inbound & Outbound Call Center

Help Desk Support

Live Chat Support

Industries

Legal

Finance & Accounting

Construction

Region

United States

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireles.. Read more about CallServ services and insights

Services

Inbound & Outbound Call Center

Multichannel Support

Technical Support

Lead Generation

Industries

Coaching

Construction

E-commerce

Region

Trinidad and Tobago

Languages

English

Overall Ratings

0.0

0 Reviews

No platform reviews available yet

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Frequently Asked Questions

Can they assist with safety documentation?

VAs maintain safety logs, track incident reports, and ensure OSHA manuals are digitally accessible.

Do they manage Google Business reviews?

VAs reach out to happy customers after a project is finished to secure 5-star reviews and photos.

Can they handle vendor orders?

They call in material orders, track delivery dates, and cross-check invoices against quotes.

Do they assist with invoicing?

VAs generate progress billings and follow up with clients on outstanding payments to keep cash flow moving.

Can they manage subcontractor compliance?

VAs verify that every sub has updated insurance, licenses, and W9s before they step on site.

Do they handle job-site photos?

They organize and upload field photos into your project management software for client viewing.

Can they assist with "Change Orders"?

VAs document changes, update budgets, and send out updated agreements for client signatures.

Do they manage project scheduling?

Yes; they update Gantt charts and coordinate with field crews to ensure timelines are being met.

Can they track permits?

VAs call city offices, track application status, and ensure all paperwork is submitted on time to avoid delays.

How do they help with bidding?

VAs organize plan sets, follow up with subs for pricing, and compile the final bid package.

Can the agency support multiple construction projects simultaneously?

Ask whether the agency has enough staff or specialized coordinators to manage multiple job sites at once.

How can you protect sensitive project and contract information?

Confirm the agency uses secure document storage systems and confidentiality agreements for project data.

What communication standards should a construction VA agency follow?

Clarify how often the agency provides project updates and how they report on schedules permits or approvals.

How do you ensure accurate documentation in construction administration?

Ask how the agency tracks project documents version control and communication logs between contractors and stakeholders.

What project management tools should a Construction Admin VA be familiar with?

Verify experience with construction platforms such as Procore Buildertrend or similar project management tools.

How can you assess the construction knowledge of an admin VA agency?

Ask for examples of projects where the agency handled RFIs permits subcontractor coordination or construction documentation.

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