Hardware Diagnostic & Repair Pros
Get your hardware back online with diagnostic and repair professionals. We list experts skilled in troubleshooting laptops, servers, workstations, and peripherals, helping you avoid costly replacements by diagnosing issues accurately.
120 Companies Found
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Clark Staff is a premier BPO company specializing in remote staffing solutions and outsourcing services. They help businesses worldwide build, manage, and grow remote teams by recruiting, screening, and employing staff, while also managing all HR, IT, and administrative requ..
Read more about Clark Staff services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Software Development
Web Development
Data Entry
Email Inbox Management
Calendar Scheduling
Transcription
IT Help Desk
Industries
Finance & Accounting
Healthcare
Media
E-commerce
Region
Philippines
United States
Languages
English
Overall Ratings
7 Reviews
Kantipur Management Pvt Ltd (KMPL) is an ISO-certified Business Process Outsourcing (BPO) and Human Resources (HR) outsourcing company based in Nepal, dedicated to helping businesses streamline operations, reduce costs, and drive growth with 24/7 support. KMPL offers an exte..
Read more about Kantipur Management services and insights
Services
Core Service
Core Service
Core Service
Core Service
Email Support
Live Chat Support
Order Processing
Data Entry
Social Media Management
SEO Strategy
Content Marketing
IT Help Desk
IT Consulting
Industries
Healthcare
Finance & Accounting
Education
Region
Nepal
Languages
English
Overall Ratings
41 Reviews
CDM Direct is an Australian specialist customer experience management (CX) and remote talent staffing solutions company, providing tailored outsourcing to medium to large organizations globally. As part of the TKW Research Group, they offer Contact Centre Outsourcing & C..
Read more about CDM Direct services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Back-Office Support
Data Entry
Business Operations
Industries
Healthcare
Finance & Accounting
E-commerce
Region
New Zealand
Australia
Languages
English
Overall Ratings
2 Reviews
Synthesis is a BPO partner that helps businesses maximize their potential by providing efficient virtual support and back-end services. They offer customized solutions by integrating with a partner's culture and using intelligent innovation. Services span from Customer Servi..
Read more about Synthesis BPO services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Administrative Support
Back-Office Support
Data Entry
Help Desk Support
Order Processing
Industries
Hospitality
Real Estate
E-commerce
Region
India
United States
Languages
English
Overall Ratings
46 Reviews
FTalent is a leading outsourcing partner specializing in providing high-quality, scalable, and cost-effective customer service solutions and remote professionals from Mexico. The company leverages the advantages of nearshoring, such as a skilled, bilingual workforce, lower c..
Read more about FTalent services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Lead Generation
Email Support
Live Chat Support
Administrative Support
Data Entry
Business Operations
Region
Mexico
Canada
United States
Languages
English
Overall Ratings
29 Reviews
Virtual Staffing Solutions (VSS) is a global outsourcing and staffing company specializing in providing affordable, high-caliber staff primarily from the Philippines. They serve as a flexible, certified extension of a client's team, offering key BPO services such as Inbound/..
Read more about Virtual Staffing Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Data Entry
Lead Generation
Administrative Support
Business Operations
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
Philippines
United States
Languages
English
Overall Ratings
9 Reviews
ConnectOS is an Integrated Resourcing solutions partner, serving Australasian, North American, and European enterprises by offshoring roles to the Philippines at up to 70% cost reduction. They specialize in finding high-skilled talent who are client-managed but ConnectOS-emp..
Read more about Connect OS services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Administrative Support
Executive Assistant
Data Entry
Email Support
Live Chat Support
Social Media Management
IT Help Desk
Cloud Computing
System Administration
Industries
Healthcare
Finance & Accounting
E-commerce
Region
Philippines
Languages
English
Overall Ratings
4 Reviews
VisionSync Solutions is a premier global Business Process Outsourcing (BPO) partner that empowers enterprises through a 24/7/365 operational model. Their extensive service portfolio features omnichannel call center support, appointment setting, and lead generation, alongside..
Read more about Vision Sync Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Data Entry
Back-Office Support
Multichannel Support
Industries
Healthcare
Finance & Accounting
Region
United States
India
Languages
English
Overall Ratings
4 Reviews
UpLink delivers outsourced Call Center and BPO Services to growth-focused companies, helping them scale sales, customer support, and back-office operations efficiently. Leveraging a leadership team with experience from global enterprises, they provide customized, agile solut..
Read more about Uplink BPO services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Administrative Support
Data Entry
Business Operations
Multichannel Support
Industries
Finance & Accounting
Region
Colombia
Nicaragua
United States
Languages
English
Overall Ratings
4 Reviews
CCS Success is an integrated Outsourced Call Centre and Digital Marketing Agency based in South Africa, focused on driving measurable commercial success for their clients. They offer comprehensive services across the customer lifecycle, including Inbound/Outbound Call Center..
Read more about Call Center Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Business Operations
Industries
Hospitality
Education
E-commerce
Finance & Accounting
Region
United States
Languages
English
Overall Ratings
3304 Reviews
BrazilDesk is a leading Business Process Outsourcing (BPO) company based in Brazil, specializing in multilingual customer support and BPO strategy across Latin America. Founded in 2014, they provide dedicated 24/7 outsourced call center, IT support, HR, and back-office servi..
Read more about BrazilDesk services and insights
Services
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Industries
Construction
E-commerce
HR & Recruiting
Home Services
Hospitality
Region
Brazil
Languages
English
Spanish
Portuguese
Overall Ratings
9 Reviews
Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer..
Read more about Protel BPO services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Order Processing
Multichannel Support
Email Support
Industries
E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting
Region
Belize
Languages
English
Overall Ratings
43 Reviews
Select VoiceCom is a leading Business Process Outsourcing (BPO) company specializing in call center excellence from the Philippines. They offer scalable, cost-effective, and highly compliant (HIPAA, PCI-DSS) inbound, outbound, and back-office services across numerous industr..
Read more about Select VoiceCom services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Email Support
Order Processing
Industries
Healthcare
E-commerce
Finance & Accounting
Hospitality
Real Estate
Region
Philippines
Languages
English
Overall Ratings
36 Reviews
CamTalk Solutions is a U.S.-based boutique Business Process Outsourcing (BPO) company operating a virtual, remote-first call center model built for flexibility and cost efficiency. They partner with Fortune 500 companies and leading organizations, leveraging a network of ove..
Read more about CamTalk Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Business Operations
Multichannel Support
Back-Office Support
Data Entry
Industries
Home Services
E-commerce
Region
United States
Languages
English
Overall Ratings
18 Reviews
Hi-Deas Expedient Solutions Limited is an IT company focused on delivering digital transformation solutions and breaking communication boundaries for businesses of all sizes. Their core services center on Call Center/Contact Center operations, offering custom setup options (..
Read more about Hi-Deas Expedient Solutions services and insights
Services
Core Service
Core Service
Core Service
Back-Office Support
Industries
Finance & Accounting
Insurance
Media
Region
Nigeria
Languages
English
Overall Ratings
2 Reviews
Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry..
Read more about Call 2 Customers services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Back-Office Support
Data Entry
Lead Generation
Online Reputation
Industries
E-commerce
Region
India
United States
Languages
English
Multilingual
Overall Ratings
1330 Reviews
Kinetic Business Solutions is an American-managed BPO firm operating out of the Philippines, offering innovative and efficient business solutions across all sectors. They provide a comprehensive suite of BPO, IT, and data services, including customer support, data labeling,..
Read more about Kinetic Business Solutions services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Virtual Assistant
Administrative Support
Transcription
Industries
Construction
Region
United Arab Emirates
Philippines
Languages
English
Overall Ratings
278 Reviews
Recruit Overseas is a global recruitment agency and offshore staffing solutions provider that helps companies source and hire talent for both local and remote international positions. They specialize in connecting employers with highly skilled, cost-effective professionals w..
Read more about Recruit Overseas services and insights
Services
Core Service
Core Service
Core Service
Core Service
Administrative Support
Data Entry
Business Operations
Industries
E-commerce
Real Estate
Insurance
Construction
Hospitality
Media
Region
United Kingdom
Philippines
Languages
English
Overall Ratings
62 Reviews
Pyras is a business outsourcing company that provides solutions to cut costs and drive results. They connect businesses with top-tier talent and manage legal compliance, payroll, and HR. The company's focus is on helping clients grow, innovate, and succeed by offering a vari..
Read more about Pyras services and insights
Services
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
Core Service
IT Consulting
Web Design
UX/UI Design
Video Editing & Motion Graphics
Social Media Management
Content Marketing
Lead Generation
Software Development
Mobile App Development
Cloud Computing
Graphic Design
Industries
E-commerce
Finance & Accounting
Region
United States
Languages
English
Overall Ratings
21 Reviews
AmeeraTel is an IT-BPM and Business Process Outsourcing (BPO) provider with operations in the Philippines (Cebu), offering affordable dedicated remote teams starting at $5.00/hour to clients across multiple industries, including E-Commerce, Healthcare, and Legal. They delive..
Read more about Ameeratel services and insights
Services
Core Service
Core Service
Core Service
Data Entry
Virtual Assistant
Live Chat Support
Email Support
Back-Office Support
Industries
Healthcare
Finance & Accounting
Education
Insurance
Real Estate
E-commerce
Media
Region
Philippines
Languages
English
Overall Ratings
17 Reviews
Frequently Asked Questions
What is "Adversarial Support" in Technical Support?
It is a 2026 security practice where Technical Support agents verify that a support request isn't actually a "social engineering" attack to gain access to accounts.
Can Technical Support assist with software updates?
Yes; Technical Support teams manage the rollout of patches and version updates, ensuring that your users transition smoothly to new features.
How are Technical Support agents trained?
Agents undergo rigorous certification on your specific product stack and use "Lab Environments" to practice resolving complex Technical Support scenarios.
Does Technical Support provide 24/7 monitoring?
Many Technical Support plans include "Active Monitoring," where agents receive alerts and fix server issues before the customer even notices a problem.
How do you measure Technical Support efficiency?
The gold standard for Technical Support is First-Contact Resolution (FCR) and Mean Time to Recovery (MTTR) for system outages.
Can Technical Support manage API troubleshooting?
Yes; many Technical Support firms in this directory specialize in "Developer Support," helping clients debug API integrations and webhooks.
What is Tier 3 Technical Support?
Tier 3 involves senior engineers who handle deep-level code issues and infrastructure failures that general Technical Support agents cannot resolve.
How is knowledge shared in Technical Support?
Specialists in Technical Support maintain a "living" internal wiki, documenting every new bug and resolution to ensure the entire team stays updated.
Does Technical Support include remote desktop access?
Yes; with user permission, Technical Support agents use secure tools to remotely access a device and fix configuration errors without the user needing to take action.
What is the primary role of Technical Support?
Technical Support is responsible for diagnosing and resolving hardware, software, and connectivity issues through expert troubleshooting and specialized product knowledge.
Can a Technical Support Experts provider scale as your business grows?
A scalable Technical Support Experts provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Technical Support Experts agency follow?
A professional Technical Support Experts agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Technical Support Experts?
Reliable Technical Support Experts agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Technical Support Experts company?
Before hiring a Technical Support Experts company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Technical Support Experts provider for your business?
To choose the best Technical Support Experts provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Technical Support Experts agency?
When hiring a Technical Support Experts agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.