E-commerce
Real Estate
Media
Hospitality
Finance & Accounting
Home Services
Healthcare
HR & Recruiting
Coaching
Legal
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Education
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Publishing
United States
Philippines
Central African Republic
India
Pakistan
Australia
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Canada
Global Multi-Channel Back-Office Outsourcing: 2026 Guide
Access a global talent pool with our directory of multi-channel back-office outsourcing providers. These firms offer 24/7 support across multiple time zones, blending human expertise with AI-enabled workflows to manage your operations globally and seamlessly.
293 Companies Found
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GetNuva is a remote Virtual Assistant (VA) hiring and training agency that connects US businesses with exceptional global talent. Their core mission is to boost productivity and growth through a rigorous 24/7 recruitment process across three continents, with only the top 3%..
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Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Dedicated Virtual Assistants
Core Service
Social Media Management
Lead Generation
Content Marketing
Graphic Design
Email Marketing
Back-Office Support
Marketing Strategy
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
HR & Recruiting
Region
United States
Brazil
Argentina
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
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United States
Evateck provides outsourced customer support services tailored for tech firms and online businesses. They deliver omnichannel support (voice, chat, email, social media) via shared or dedicated teams, integrating with clients’ tech stacks and maintaining SLAs. Their model emp..
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Services
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Customer Support
Core Service
Virtual Assistant
Data Entry
Back-Office Support
Order Processing
Industries
E-commerce
Media
Hospitality
Region
United States
Languages
Multilingual
Overall Ratings
0 Reviews
No platform reviews available yet
Callforce Solutions provides expert, scalable, and customizable contact center and BPO services designed to enhance customer experience and drive business growth. They aim to help businesses save up to 80% on operational costs. Their comprehensive service portfolio includes..
Read more about Call Force Solutions services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Technical Support
Help Desk Support
Order Processing
Back-Office Support
Calendar Scheduling
Industries
E-commerce
Healthcare
Finance & Accounting
Insurance
Hospitality
Real Estate
Media
Region
United States
Pakistan
United Arab Emirates
Languages
English
Multilingual
Overall Ratings
0 Reviews
No platform reviews available yet
TaskPronto is a trusted Virtual Assistant partner offering cost-effective, tailored, and globally scalable business support to small/mid-businesses, non-profits, and other industries. They provide an all-in-one solution to simplify workloads and amplify growth. Featured serv..
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Services
Executive Assistant
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Social Media Management
Web Design
Graphic Design
Back-Office Support
Content Marketing
Industries
Real Estate
E-commerce
Media
Coaching
Healthcare
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Jam-Pot is a specialist social media and content marketing agency that provides comprehensive digital marketing solutions beyond general administrative Virtual Assistant support. They focus on helping businesses elevate their brand presence and generate leads through strateg..
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Services
Executive Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting
Region
United Kingdom
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Project Apollo offers strategic outsourcing and technology solutions designed for lean execution and fast scaling. They build virtual teams and leverage technology, including AI, cloud software, and custom applications, to drive business results. With a global presence (USA..
Read more about Project Apollo services and insights
Services
Software Development
Core Service
Mobile App Development
Core Service
API Development & Integration
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Live Chat Support
Email Support
Social Media Management
Content Marketing
Web App Development
Cloud Computing
Network Management
Data Backup & Recovery
Server Management
Remote Technical Support
IT Consulting
AI Automation
Administrative Support
Virtual Assistant
Industries
Healthcare
E-commerce
Finance & Accounting
Hospitality
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
CTRL Shift offers comprehensive, customized virtual staffing solutions focused on streamlining the recruitment process for businesses looking to hire proficient Virtual Assistants (VAs) across key functions like marketing, finance, and administration. A core distinction is t..
Read more about CTRL Shift services and insights
Services
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Back-Office Support
Data Entry
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Your Tasks is a virtual assistant company that helps entrepreneurs and business leaders by taking on administrative and repetitive tasks. The goal is to free up the client's time, allowing them to focus on core business growth. They aim to bring structure and balance to both..
Read more about Your Tasks services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Data Entry
Back-Office Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
CSV Now (Consult Silicon Valley) helps small-to-medium businesses scale their Customer Support and CX operations at a minimum of 50% cost reduction. They specialize in highly customized, flexible outsourcing solutions with agents based in the Philippines. They ensure high qu..
Read more about CSV Now services and insights
Services
Technical Support
Core Service
Customer Support
Core Service
Virtual Assistant
Data Entry
Back-Office Support
Industries
Healthcare
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
XACT provides modern contact center solutions to empower the customer experience, acting as an organic extension of a client's support operations across phone, chat, email, and web. With 30 years of experience, XACT offers a range of services including customer help desk sup..
Read more about XACT services and insights
Services
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Order Processing
Back-Office Support
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Assistring is a reliable partner for Customer Service and Digital Support Solutions, offering a range of Call Center, Telemarketing, and IT Services designed to enhance customer connections and sales strategies. Their comprehensive offerings include both Inbound and Outbound..
Read more about Assistring services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Back-Office Support
Lead Generation
Order Processing
Industries
E-commerce
Healthcare
Finance & Accounting
Education
Real Estate
Media
Region
United States
Germany
Pakistan
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Search Party Recruiting specializes in remote hiring of pre-vetted offshore professionals, making the process fast, simple, and risk-free (90-day replacement guarantee). Their mission is to empower business owners to grow without burnout by hiring exceptional remote staff wh..
Read more about Search Party Recruiting services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Social Media Management
Content Marketing
Email Marketing
Industries
Real Estate
E-commerce
HR & Recruiting
Coaching
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Callboxs is an innovative BPO and call center outsourcing company based in Eastern Europe, providing 24/7/365 multi-channel support and business services. They differentiate themselves by maintaining a personal client connection and offering a unique solution called "Busines..
Read more about Callboxs services and insights
Services
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Multichannel Support
Core Service
Data Entry
Back-Office Support
Industries
E-commerce
Media
Region
Bulgaria
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Realynk provides culturally-aligned, highly skilled Filipino Virtual Assistants (Realynkers) to fill operational gaps for founders, executives, and business owners. They specialize in a 95% client-VA match success rate, offering a large talent pool in areas like marketing, a..
Read more about Realynk Assistants services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Customer Support
Core Service
Lead Generation
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Back-Office Support
Business Operations
Social Media Management
Content Marketing
Email Marketing
Video Editing & Motion Graphics
Industries
E-commerce
Real Estate
Finance & Accounting
Construction
Coaching
Legal
Home Services
Region
United States
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Power Placing is a virtual staffing partner that connects U.S. and Canadian businesses with certified, top-tier talent from Latin America (Nearshore). They redefine virtual staffing with a personalized search process, focusing on "professional excellence" rather than just lo..
Read more about Power Placing services and insights
Services
Customer Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Back-Office Support
Lead Generation
Region
United States
Nicaragua
Brazil
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Good Line NZ provides elite Virtual Executive Assistants (EAs) and strategic support in New Zealand, dedicated to helping C-level executives and founders reestablish a healthy work-life balance. Our mission is to take on the heavy, demanding workload and process-driven tasks..
Read more about Goodline Virtual Assistants services and insights
Services
Executive Assistant
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Business Operations
Core Service
Back-Office Support
Social Media Management
Content Marketing
Marketing Strategy
Region
New Zealand
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
GP Outsourcing Solutions, founded in 2016 in Honduras, pioneered a nearshoring model to reduce labor costs by up to 70%. They recruit and employ fully managed, Exclusive Bilingual VAs (EBVAs) from Latin America, fluent in English and Spanish with neutral accents. They set up..
Read more about GP Outsourcing Solutions services and insights
Services
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Multichannel Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Lead Generation
Email Marketing
Data Entry
Marketing Strategy
Back-Office Support
Order Processing
Industries
Healthcare
Finance & Accounting
Real Estate
E-commerce
Hospitality
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
MPRS Office Management Services provides virtual staffing and back-office services to entrepreneurs. Their mission is to empower businesses by offering smart, efficient, and cost-effective solutions for web development, personal assistant services, bookkeeping, data entry, s..
Read more about MPRS Office Management Services services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Data Entry
Core Service
Email Inbox Management
Calendar Scheduling
Back-Office Support
Social Media Management
Content Marketing
Region
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
TRU29 Solutions Inc. is an award-winning, Philippines-based outsourcing solutions partner specializing in creating tailored strategies to meet diverse business needs. Their comprehensive service portfolio is designed to help organizations focus on their core business and ach..
Read more about TRU29 Solutions services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Content Marketing
Social Media Management
SEO Strategy
Web Development
Software Development
Industries
Construction
E-commerce
Finance & Accounting
Healthcare
Hospitality
Insurance
Media
Real Estate
HR & Recruiting
Region
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Central African Republic
Virtual Office Scotland provides flexible, professional, and confidential administrative and PA support to businesses since 2006. Their service helps clients be more effective and less stressed by delegating time-consuming tasks. They serve various sectors, including law fir..
Read more about Virtual Office Scotland services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Executive Assistant
Back-Office Support
Inbound & Outbound Call Center
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Central African Republic
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Go back to Search resultsFrequently Asked Questions
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
