E-commerce
Real Estate
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Hospitality
Finance & Accounting
Home Services
Healthcare
HR & Recruiting
Coaching
Legal
Insurance
Education
Construction
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United States
Philippines
Central African Republic
India
Pakistan
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Canada
Global Multi-Channel Back-Office Outsourcing: 2026 Guide
Access a global talent pool with our directory of multi-channel back-office outsourcing providers. These firms offer 24/7 support across multiple time zones, blending human expertise with AI-enabled workflows to manage your operations globally and seamlessly.
293 Companies Found
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Afrishore BPO is a global outsourcing provider specializing in outsourced staffing solutions and Business Process Outsourcing, leveraging operational centers in South Africa and presence in the US, UK, and Australia. They deliver compliant BPO services by merging technology..
Read more about Afrishore BPO services and insights
Services
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Lead Generation
Industries
Finance & Accounting
Insurance
E-commerce
Region
South Africa
United States
Languages
English
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TP (Teleperformance) is a global leader in digital business services, specializing in integrated, human-centric solutions powered by "Orchestrated Intelligence." They combine human expertise with AI-enabled processes to deliver fast, reliable customer experiences and optimiz..
Read more about Teleperformance services and insights
Services
Inbound & Outbound Call Center
Core Service
Customer Support
Core Service
Technical Support
Core Service
Email Support
Back-Office Support
Order Processing
Live Chat Support
Industries
Media
E-commerce
Finance & Accounting
Healthcare
Insurance
Region
France
United States
Languages
English
Multilingual
Staffing Solutions Pro provides virtual assistant services specializing in three key areas: QuickBooks support for managing business finances, social media management for enhancing a brand's online presence, and web development for creating custom, responsive websites. The c..
Read more about Staffing Solutions Pro services and insights
Services
Virtual Assistant
Core Service
Customer Support
Core Service
Technical Support
Core Service
Social Media Management
Core Service
Lead Generation
Core Service
Administrative Support
Data Entry
Back-Office Support
Business Operations
Email Marketing
Content Marketing
Graphic Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United States
Philippines
Languages
English
Portfolio PA is an award-winning, high-quality Virtual Assistant service providing executive-level support for consultants, coaches, and business owners globally. Their team of exceptional VAs offers a flexible, cost-effective service, hired by the hour or for specific proje..
Read more about Portfolio PA services and insights
Services
Executive Assistant
Core Service
Administrative Support
Core Service
Virtual Assistant
Core Service
Calendar Scheduling
Core Service
Email Inbox Management
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Data Entry
Social Media Management
Email Marketing
Content Marketing
Marketing Strategy
Lead Generation
Presentation Design
Industries
Coaching
HR & Recruiting
Finance & Accounting
Education
Media
Region
United Kingdom
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Central African Republic
Advance Virtual Assistants Ltd delivers operational excellence through two distinct business support streams: Business Operations Support and the Advance Academy. For ambitious CEOs and business owners, they offer high-level operational support, including Virtual Assistant (..
Read more about Advance Virtual Assistants services and insights
Services
Executive Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Customer Support
Email Support
Social Media Management
Marketing Strategy
Lead Generation
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
Central African Republic
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Nawena Virtual Solutions is a Strategic Operations Partner for ambitious entrepreneurs, specializing in providing a stable operational foundation for online businesses and startups ready to grow and scale. With over 20 years of combined experience, they offer comprehensive s..
Read more about Nawena Virtual Solutions services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Social Media Management
Content Marketing
Email Marketing
Marketing Strategy
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Zimbabwe
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
LT VA Services provides professional and efficient Virtual Assistant support to help small business owners and busy individuals reclaim their time and streamline their operations. They offer tailored solutions to manage administrative, technical, and creative tasks remotely...
Read more about LT VA Services services and insights
Services
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Core Service
Help Desk Support
Core Service
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Content Marketing
Web Design
Technical Support
Social Media Management
Marketing Strategy
Lead Generation
Email Marketing
Industries
Construction
Real Estate
Media
Region
United Kingdom
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
VAs 4 Construction is a specialized support firm founded by Chad Gill to empower construction professionals with expert virtual assistants. Tailored for commercial construction, the company provides full-time, dedicated remote personnel who integrate seamlessly into existing..
Read more about VAs 4 Construction services and insights
Services
Back-Office Support
Core Service
Business Operations
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Virtual Assistant
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Industries
Construction
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
United States
Triyock BPO, established in 2017, is a global leader in providing expert data collection services and research outsourcing. They offer various services including back office support, data entry, business processing, document conversion, web research, and scraping services. T..
Read more about Triyock BPO services and insights
Services
Back-Office Support
Core Service
Data Entry
Core Service
Business Operations
Core Service
Lead Generation
Core Service
Virtual Assistant
Core Service
Transcription
E-commerce Customer Support
Content Marketing
Social Media Management
SEO Strategy
PPC Advertising
Industries
Real Estate
Finance & Accounting
E-commerce
Home Services
Healthcare
Region
United States
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Liberty Liens is a specialized medical billing and legal support firm helping doctors and clinics recover unpaid claims across Workers' Compensation (WC), Revenue Cycle Management (RCM), and Personal Injury (PI) cases. With over 10 years of experience, they handle end-to-end..
Read more about Liberty Liens services and insights
Services
Back-Office Support
Core Service
Data Entry
Industries
Finance & Accounting
Legal
Region
United States
Pakistan
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
The Property VA (also operating as The Virtual Assistant Company) is a specialist service providing Virtual Assistant support exclusively to the UK Property Industry (Estate Agents, Landlords, Developers). Their VAs have real, hands-on experience in the property sector. Serv..
Read more about The Property VA services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Industries
Real Estate
Region
United Kingdom
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Carib Global Data Services (CDS) is a full-service contact center and Business Process Outsourcing (BPO) company based in Curaçao, with over 15 years of experience optimizing customer contact for international and governmental sectors. Their mission is to elevate customer ex..
Read more about Caribglobal Data Services services and insights
Services
Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Industries
Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Home Services
Hospitality
Legal
Media
Publishing
Real Estate
Region
Angola
Languages
English
Multilingual
Overall Ratings
0 Reviews
No platform reviews available yet
Central African Republic
NLB Solutions (Next Level Business Solutions) is a specialist recruitment and Virtual Assistant (VA) provider primarily focusing on the UK Hospitality industry in East Anglia. They offer tailored solutions to streamline operations for establishments like restaurants and hote..
Read more about Next Level Business Solutions services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Business Operations
Core Service
Back-Office Support
Core Service
Data Entry
Email Inbox Management
Calendar Scheduling
Social Media Management
Marketing Strategy
Industries
Hospitality
Region
Central African Republic
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Real Helper is dedicated to providing Office Admin Support and Outsourced Staffing Solutions to Business Owners, Real Estate Investors, and Entrepreneurs. They supply pre-screened, English-fluent Virtual Assistants (VAs) who work part-time or full-time in the client's time z..
Read more about Real Helper services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Data Entry
Customer Support
Email Inbox Management
Calendar Scheduling
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
Philippines
Argentina
India
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Remotely Scale com helps businesses hire and scale with top-tier, English-proficient remote talent from the Philippines. They match businesses with skilled professionals, including Virtual Assistants, Cold Callers, Accountants, Bookkeepers, Medical Assistants, Legal Assistan..
Read more about Remotely Scale services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Customer Support
Core Service
Technical Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Email Inbox Management
Calendar Scheduling
Data Entry
Social Media Management
Lead Generation
Industries
Real Estate
E-commerce
Region
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
QPA Virtual Assistants provides strategic Online Business Management (OBM) and professional Virtual Assistant (VA) services for businesses worldwide. They go beyond simple admin tasks, offering solutions for Operations Management, Strategic Planning, Process Optimization, an..
Read more about QPA Virtual Assistants services and insights
Services
Business Operations
Core Service
Virtual Assistant
Core Service
Executive Assistant
Core Service
Administrative Support
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Back-Office Support
Core Service
Social Media Management
Content Marketing
Email Marketing
Lead Generation
Web Development
Web Design
Branding & Identity
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Region
United Kingdom
Ghana
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
10x VA provides highly skilled virtual assistants to help business owners, entrepreneurs, and real estate professionals. Their goal is to help clients regain time and freedom by handling essential tasks like administrative work, bookkeeping, social media management, and cust..
Read more about 10X VAs services and insights
Services
Virtual Assistant
Core Service
Dedicated Virtual Assistants
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Customer Support
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
Philippines
United States
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
The VA Property Company is a specialized Virtual Assistant (VA) service dedicated to providing administrative and marketing support exclusively for Estate Agents, Property Developers, and Property Professionals in the UK. Their VAs are trained experts in the property industr..
Read more about The VA Property Company services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Lead Generation
Core Service
Social Media Management
Marketing Strategy
Customer Support
Inbound & Outbound Call Center
Industries
Real Estate
Construction
Home Services
Region
United Kingdom
Philippines
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Central African Republic
JH Virtual Assistant is a UK-based company providing Virtual Personal Assistant (VA) and secretarial services to self-employed professionals and small businesses. Their goal is to "calm the chaos" by managing administrative overload. Services include comprehensive Admin Supp..
Read more about JH Virtual Assistant services and insights
Services
Virtual Assistant
Core Service
Administrative Support
Core Service
Executive Assistant
Core Service
Email Inbox Management
Core Service
Calendar Scheduling
Core Service
Data Entry
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Transcription
Core Service
Customer Support
Social Media Management
Email Marketing
Content Marketing
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Finance & Accounting
HR & Recruiting
Region
Central African Republic
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
GwenGreen Creative Business Services, led by Jackie Lehane, is a team of Creative Virtual Assistants based in Essex supporting small businesses and entrepreneurs across the UK. They specialize in the tasks that are both creative and technical, aiming to deliver an efficient,..
Read more about Gwen Green services and insights
Services
Administrative Support
Core Service
Back-Office Support
Core Service
Business Operations
Core Service
Virtual Assistant
Core Service
Email Marketing
Content Marketing
Marketing Strategy
Web Design
Presentation Design
Industries
Real Estate
E-commerce
Media
Home Services
Hospitality
Coaching
Region
United Kingdom
Languages
English
Overall Ratings
0 Reviews
No platform reviews available yet
Go back to Search resultsFrequently Asked Questions
How is operational continuity ensured?
Directory firms provide "Documented SOPs" for every Back-Office Support task, so the knowledge stays with your company even if an assistant changes.
What is the ROI of Back-Office Support?
Businesses typically save 60% compared to a local Operations Manager while reclaiming 15+ hours of leadership time per week through Back-Office Support.
How is "Shadow IT" monitored?
Specialists use monitoring tools to ensure employees aren't using unapproved software, keeping your Back-Office Support secure and compliant.
Can they manage Employee Onboarding?
Yes; Back-Office Support assistants handle the "New Hire Checklist"—from setting up emails to ensuring all NDAs and tax forms are signed.
Do they provide "Audit-Ready" prep?
A key value of Back-Office Support is ensuring all digital "paper trails" are organized and labeled for instant retrieval during an audit.
Is "Regulatory Monitoring" part of the service?
Yes; Back-Office Support includes tracking changes in local tax or labor laws to ensure your internal policies remain compliant.
How do they handle AP and AR?
Your Back-Office Support assistant monitors incoming invoices and matches them with purchase orders to ensure healthy cash flow.
Can they manage vendor contract renewals?
Yes; Back-Office Support specialists maintain a vault and alert you 30–60 days before any software or vendor agreement expires.
How is it different from Admin Support?
While Admin is daily and "front-facing," Back-Office Support is about the records and systems that keep the business legal and operational behind the scenes.
What is modern Back-Office Support?
Back-Office Support focuses on the "internal engine"—payroll, HR documentation, supply chain tracking, and regulatory compliance monitoring.
Can a Back-Office Support Services provider scale as your business grows?
A scalable Back-Office Support Services provider should be able to quickly add trained staff, expand service coverage, and adjust workflows as your company’s workload or operational needs grow.
What security practices should a professional Back-Office Support Services agency follow?
A professional Back-Office Support Services agency should implement NDAs, secure system access, role-based permissions, and data protection policies to safeguard sensitive business information.
How do agencies ensure quality and accuracy in Back-Office Support Services?
Reliable Back-Office Support Services agencies typically use documented workflows, supervisor reviews, and performance metrics to maintain accuracy and consistent service quality.
What questions should you ask before hiring a Back-Office Support Services company?
Before hiring a Back-Office Support Services company, ask about onboarding steps, service-level agreements, quality control processes, and how performance will be tracked and reported.
How do you choose the best Back-Office Support Services provider for your business?
To choose the best Back-Office Support Services provider, compare communication processes, reporting frequency, tool compatibility, and the agency’s ability to understand your operational requirements.
What should you look for when hiring a Back-Office Support Services agency?
When hiring a Back-Office Support Services agency, review their industry experience, ask for case studies, and confirm they have successfully managed similar workflows for other businesses.
