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Canada Direct

50 Reviews
2.0

About Canada Direct

Canada Direct is a Canadian-based provider specializing in high-performance phone channel marketing. They offer inbound and outbound call center services that act as an integrated extension of a client's team. They use their proprietary Voice Assistant Solution (VAS) to blend human expertise with technology, ensuring an exceptional customer experience (CX), 100% script adherence, and regulatory compliance at a lower cost. Their focus is on driving performance through improved conversion rates and customer retention.

Industries

Insurance
Finance & Accounting
Media
+1 more

Region

Canada

Languages

English

Addresses

Core Services

Lead Generation
Core Service
Customer Support
Core Service
Inbound & Outbound Call Center
Core Service

Other Services

Virtual Assistants 1
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Back-Office Support
Customer Support 1
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Order Processing

Service Details

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Company Reviews

Total Reviews
50

Last Rated 2/25/2026

Overall Ratings
1.96

Last Rated 2/25/2026

(9)
(4)
(0)
(0)
(37)
Sort By
JT

Jeanie Tanzola

4 months ago

Google
5.0

Thank you

DL

Dicky Lai

4 months ago

Google
1.0

We believe there may be some confusion here. Our company, CanadaDirect, is a Canadian-based outbound communications and business services company and we do not sell products through Amazon or operate any Amazon storefronts. … More

F

FlyiinRyan

11 months ago

Google
1.0

Absolutely do NOT order from them... I ordered a set of headlights, a few days later they send me a message saying sorry, they are actually out of stock. For fun, I search the headlights and they have them listed for double the price with several in stock... They wait two weeks then cancel my order. Bunch of scammers.

MR

Michel Ross

11 months ago

Google
1.0

Canada Direct (seller on Amazon) is morphing into a prominent scammer in the on-line purchasing industry. I purchased a FIA bug screen which was defective and would not install correctly on my Ford F150. (The snaps were misaligned and would … More

TO

Tyler Ostrinski

11 months ago

Google
1.0

We believe there may be some confusion here. Our company, CanadaDirect, is a Canadian-based outbound communications and business services company and we do not sell products through Amazon or operate any Amazon storefronts. … More

AM

Austin McKinnon

1 year ago

Google
1.0

Absolutely horrible experience with this company. The customer service is by far the worst I’ve ever seen. Do yourself a favor and buy whatever you’re looking for from a different retailer

LH

Lucille Hatcher

1 year ago

Google
5.0

Thank you

RB

Ryan Broderick

1 year ago

Google
1.0

I ordered a laptop seemed liked it was too good to be true (turns out it was). It said it would be delivered from the sixth of June to the ninth. When the ninth hit they said that there was a delay. I heard nothing other then that for eight … More

DS

Doug Searle

1 year ago

Google
1.0

Don't purchase anything from them on Amazon. You will pay the shipping return costs

AV

Angelo Virgilio

1 year ago

Google
1.0

Avoid, avoid, avoid!!! This company is a scam. I ordered a case of 12 oil filters as it was listed on Amazon. They shipped ONE, yes ONE! They blamed the inaccurate listing UPC on someone else. I should have read the reviews before ordering from these clowns. Ya, Mark, you.

RS

Richard Slemp

1 year ago

Google
1.0

Took almost a month to get my parcel. The way Bill and packaging was gone. Big holes in the carrying bag and the item was scratched all to hell. Obviously the shipping and receiving department is not doing their job.

LR

Lou Reda

1 year ago

Google
1.0

Horrible experience with this company. Don’t purchase from them.

MG

Mohsen Ghayess

1 year ago

Google
1.0

Very pour customer service, Their prices are extremely high and they have no intention to make things right. MY ADVICE IS: STAY AWAY

NK

Nick Katchmar

1 year ago

Google
1.0

Nobody cares less about their clients than Canada Direct. This is their new slogan.

JW

Jeff Wolfe

1 year ago

Google
1.0

YOU REALLY NEED TO READ THIS BEFORE YOU BUY FROM THIS COMPANY. They run their business like mobsters. Ordered some mufflers through Amazon. I didn't notice Canada Direct was a third party seller. The Amazon site showed a guaranteed delivery … More

SL

Stephan Lafreniere

1 year ago

Google
5.0

I highly recommend Canada Direct. It offers an outstanding phone channel marketing service that effectively drives performance while delivering an exceptional customer experience. Its focus on personalized, results-driven strategies ensures … More

KA

Ken and Sherry Klassen

1 year ago

Google
1.0

Do NOT use Canada Direct! Purchased Thomas Payne theatre seating for our RV via Amazon. Canada Direct is a 3rd party seller and they do not pay for return shipment. They did approve a return, however, had to return both chair and centre … More

B

Brad

1 year ago

Google
1.0

Never buy again from Canada direct. I have a Prime membership and includes free returns etc. I ordered a product from Amazon and didn't realize it was a third party seller. Twice now I have ordered from Canada direct and there was a problem … More

R

Romeet

1 year ago

Google
1.0

You have to pay return costs. I ordered a gasket which cost $30 and courier is charging me $23. They are third party seller which doesn’t cover return costs.

JE

John Elliott

1 year ago

Google
1.0

Terrible service would never buy anything from them again.

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