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Best Virtual Assistant Services for E-commerce

Discover top virtual assistant providers for e-commerce businesses. Compare services like order processing, customer support, product listing management, and inventory coordination. Browse verified agencies, pricing models, and client reviews to scale your online store efficiently.

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330 Companies Found
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Allied Fusion Services Inc. is a Business Process Outsourcing (BPO) provider founded in 2009, operating out of the Philippines and Japan as a subsidiary of Prosper Company of Japan. The company specializes in delivering a fusion of Japanese work culture and Filipino expertis.. Read more about Allied Fusion Services services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Back-Office Support
Core Service
Technical Support
Data Entry
Web Development
Graphic Design
SEO Strategy
Marketing Strategy
Lead Generation

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Philippines
Japan

Languages

English
Overall Ratings
4.9
20 Reviews
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Protel BPO is a nearshore contact center and Business Process Outsourcing (BPO) company based in Belize, specializing in delivering the "Ultimate Customer Experience" for US and Canadian businesses. They provide a range of services including Inbound Call Center, Phone Answer.. Read more about Protel BPO services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Email Support
Order Processing
Multichannel Support

Industries

E-commerce
Hospitality
Healthcare
Education
Insurance
Publishing
Finance & Accounting

Region

Belize

Languages

English
Overall Ratings
4.5
43 Reviews
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Adept Technologies, headquartered in Nairobi, Kenya, is a dynamic Business Process Outsourcing (BPO) and technological solutions company founded on the principle of Impact Sourcing, aiming to empower Kenyan youth through employment and skills development. They provide a comp.. Read more about Adept Technologies services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Multichannel Support
Core Service
Software Development
Core Service
Cloud Computing
Core Service
Back-Office Support
Transcription
IT Consulting
Email Support
Virtual Assistant
Data Entry

Industries

E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Media
Publishing

Region

Nigeria

Languages

English
Overall Ratings
4.7
19 Reviews
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AXZ Lead is a specialized lead generation agency focused on delivering high-quality, verified, and CRM-ready B2B and real estate prospects. The company focuses on several services, including Targeted Lead Generation for industries like timeshare and motivated seller real est.. Read more about AXZ Lead services and insights

Services

Lead Generation
Core Service
Email Marketing
Core Service
Marketing Strategy
Core Service
Conversion Rate Optimization
Core Service
Inbound & Outbound Call Center
Data Entry

Industries

Real Estate
E-commerce
Media

Region

Bangladesh

Languages

English
Overall Ratings
4.7
226 Reviews
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Acena is one of the nation's premier providers of outsourced Inbound Call Center and Answering Service solutions, catering to a diverse clientele ranging from start-up businesses to Fortune 500 companies. They specialize in offering comprehensive support through highly train.. Read more about Acena services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Email Support
Order Processing
Live Chat Support
Calendar Scheduling

Industries

Legal
Finance & Accounting
Construction
Real Estate
Media
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
4.0
7 Reviews
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The Andiamo! Group is a San Francisco-based recruitment firm specializing in connecting top talent with client companies, particularly in the U.S. technology sector. For employers, they solve the challenge of critical position staffing by managing the entire hiring process—f.. Read more about Andiamo-group services and insights

Services

Customer Support
Core Service
Back-Office Support

Industries

HR & Recruiting
Finance & Accounting
Media
Home Services
Hospitality
E-commerce

Region

United States
Belize

Languages

English
Overall Ratings
5.0
3 Reviews
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A Golden Voice Answering Service LLC. is a locally owned and operated company in North Providence, RI, that provides professional, 24/7/365 answering and secretarial services worldwide, specializing in a "personal touch" they call "THE GOLDEN VOICE." Since 2008, the company.. Read more about A Golden Voice Answering Service services and insights

Services

Inbound & Outbound Call Center
Core Service
Help Desk Support
Calendar Scheduling

Industries

Real Estate
Home Services
Hospitality
E-commerce

Region

United States

Languages

English
Overall Ratings
3.0
2 Reviews
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CAP Digisoft Solutions Inc. is a provider of digital engineering, Software, and Knowledge Process Outsourcing (KPO) services since 2003, supporting corporations globally from their US headquarters. The company specializes in data-intensive and intellectual business processes.. Read more about CAP Digisoft Solutions services and insights

Services

Software Development
Core Service
Mobile App Development
Core Service
Lead Generation
Core Service
Data Entry
Back-Office Support

Industries

E-commerce
Finance & Accounting
HR & Recruiting
Healthcare
Insurance
Legal
Media

Region

India
United States

Languages

English
Overall Ratings
4.0
4 Reviews
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CamTalk Solutions is a U.S.-based boutique Business Process Outsourcing (BPO) company operating a virtual, remote-first call center model built for flexibility and cost efficiency. They partner with Fortune 500 companies and leading organizations, leveraging a network of ove.. Read more about CamTalk Solutions services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Back-Office Support
Data Entry
Business Operations
Multichannel Support

Industries

Home Services
E-commerce

Region

United States

Languages

English
Overall Ratings
4.7
18 Reviews
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Call Center Sales Pro is a call center consulting and support services firm founded in 2014 by industry veteran Janet Livingston. The company's primary focus is helping outsourced call centers and telephone answering services grow their business, increase profitability, and.. Read more about Call Center Pro services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Lead Generation
Core Service
Transcription
Order Processing
Data Entry
Back-Office Support
Technical Support
Multichannel Support

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Home Services
Hospitality
Media
Publishing
Real Estate

Region

Poland

Languages

English
Overall Ratings
5.0
1 Reviews
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Allied Global
4.2
location pin icon Guatemala City, Guatemala
Allied Global is a global leader in Business Process Outsourcing (BPO) and Technology Services, founded in 2006. Originating in Guatemala and expanding significantly, including acquiring US-based Marketlink, they now operate across four countries with over 6,500 dedicated al.. Read more about Allied Global services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Help Desk Support
Back-Office Support

Industries

Real Estate
Media
Home Services
Hospitality
E-commerce

Region

Guatemala
United States
Honduras
El Salvador

Languages

English
Overall Ratings
4.2
635 Reviews
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Antasis is a strategic Business Process Outsourcing (BPO) and Customer Experience (CX) outsourcing partner with a strong focus on the Southeast Asian (APAC) market. Headquartered in Singapore, Antasis delivers intelligent, multilingual (including English, Malay, Mandarin, Ta.. Read more about Antasis services and insights

Services

Inbound & Outbound Call Center
Core Service
Help Desk Support
Core Service
Virtual Assistant
Back-Office Support
Data Entry

Industries

Healthcare
Finance & Accounting
Hospitality
E-commerce

Region

Singapore
Malaysia

Languages

English
Multilingual
Overall Ratings
5.0
22 Reviews
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Byrnes Message Bureau is a long-standing provider of 24/7 live telephone answering and call center services, operating from Poughkeepsie, NY, since 1958. They function as a dependable, human-powered virtual receptionist, specializing in handling after-hours and overflow call.. Read more about BYRNES MESSAGE BUREAU services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Back-Office Support
Order Processing

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Legal
Media
Publishing
Real Estate

Region

United States

Languages

English
Overall Ratings
4.0
5 Reviews
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Consulting Business Innovation (CBI) is a company that provides business process outsourcing (BPO) and customer support services. The company offers a wide range of services including virtual assistance, back-office solutions like claims and data processing, and transcriptio.. Read more about Consulting Business Innovation services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Help Desk Support
Core Service
Multichannel Support
Core Service
Data Entry
Lead Generation
Transcription
IT Help Desk
Technical Support
Back-Office Support

Industries

Healthcare
Insurance
Real Estate
Hospitality
E-commerce
Finance & Accounting

Region

United States

Languages

English
Overall Ratings
5.0
10 Reviews
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Call2Customers is a comprehensive provider of Business Process Outsourcing (BPO) and Call Center Outsourcing services based in India, specializing in intelligent customer engagement and accelerated business growth. They offer 24/7 multilingual support across various industry.. Read more about Call 2 Customers services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Help Desk Support
Core Service
Email Support
Core Service
Live Chat Support
Core Service
Order Processing
Core Service
Back-Office Support
Data Entry
Lead Generation
Online Reputation

Industries

E-commerce

Region

India
United States

Languages

English
Multilingual
Overall Ratings
4.0
1330 Reviews
Expand Details
AJ Deals provides an "all in one solution" for businesses seeking outsourced resources, focusing on delivering comprehensive support with cost-saving benefits by utilizing qualified Latin American personnel. The company specializes in generating revenue and improving custome.. Read more about AJ Deals services and insights

Services

Inbound & Outbound Call Center
Core Service
Live Chat Support
Core Service
Lead Generation
Out-reach
Email Support
SEO Strategy
Administrative Support
Email Inbox Management
Dedicated Virtual Assistants

Industries

Coaching
Construction
E-commerce
Education
Finance & Accounting
HR & Recruiting
Healthcare
Home Services
Hospitality
Insurance
Media
Publishing
Real Estate

Region

Colombia

Languages

English
Overall Ratings
4.5
698 Reviews
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Grupo Noa International is a premier global provider of multilingual call center and business process outsourcing (BPO) services, focusing on delivering seamless, cost-effective communication solutions worldwide. Their comprehensive service portfolio is designed to help busi.. Read more about Grupo Noa International services and insights

Services

Inbound & Outbound Call Center
Core Service
Multichannel Support
Core Service
Live Chat Support
Core Service
Email Support
Core Service
Lead Generation
Core Service
Back-Office Support
Order Processing

Industries

E-commerce
Hospitality
Healthcare
Coaching
Construction
Finance & Accounting
HR & Recruiting
Home Services
Real Estate

Region

United States

Languages

English
Multilingual
Overall Ratings
3.8
5 Reviews
Expand Details
Valoris is an international award-winning BPO and Call Center services provider in Romania, operating since 2006. They deliver comprehensive, multilingual, 24/7/365 solutions across B2C, B2B, and Corporate accounts, focusing on five pillars: Capacities, Development, Retentio.. Read more about valoris center services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Back-Office Support
Help Desk Support
Order Processing
Multichannel Support

Industries

Finance & Accounting
E-commerce
Healthcare
Hospitality

Region

Romania

Languages

Multilingual
Overall Ratings
3.3
192 Reviews
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DIGI-TEXX
4.3
location pin icon Ho Chi Minh City, Vietnam
Digi-Texx is an international Business Process Outsourcing (BPO) and Digital Services provider operating from Vietnam with a focus on "German Quality." They simplify complex business processes through a combination of well-trained staff and digital solutions. Their core offe.. Read more about DIGI-TEXX services and insights

Services

Help Desk Support
Core Service
Back-Office Support
Data Entry

Industries

Finance & Accounting
Insurance
Healthcare
E-commerce

Region

Vietnam

Languages

English
Overall Ratings
4.3
65 Reviews
Expand Details
Call Zent
4.6
location pin icon San Diego, United States
CallZent is a Nearshore BPO and multilingual Call Center based in Tijuana, Mexico, delivering exceptional 24/7 customer experiences. They leverage their proximity to the US for time zone alignment and their bilingual agents (English/Spanish) for a competitive edge in serving.. Read more about Call Zent services and insights

Services

Customer Support
Core Service
Inbound & Outbound Call Center
Core Service
Technical Support
Core Service
Lead Generation
Core Service
Order Processing
Core Service
Virtual Assistant
Live Chat Support
Email Support
Help Desk Support
Calendar Scheduling

Industries

Healthcare
Legal
E-commerce

Region

United States
Mexico

Languages

Spanish
Overall Ratings
4.6
36 Reviews
Expand Details
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Frequently Asked Questions

Plus
Do they manage graphic design?
Most agencies provide VAs who create product photos, social media ads, and email headers in Canva.
Plus
Do they perform price tracking?
VAs monitor your top 5 competitors daily and alert you to price changes or new product launches.
Plus
Do they assist with Cart Abandonment?
VAs set up and monitor SMS/email sequences to bring back shoppers who didn't finish their purchase.
Plus
Can they handle order fulfillment?
VAs manage your 3PL portal, ensuring orders are shipped and tracking numbers are sent to customers.
Plus
Do they manage Facebook/TikTok Ads?
Specialized VAs monitor ad performance, update creative, and manage your daily budgets.
Plus
Can they write product descriptions?
Yes; they create SEO-optimized, persuasive copy that helps your products rank on Google and Amazon.
Plus
Do they handle supplier comms?
VAs communicate with factories and distributors to track production and shipping timelines.
Plus
Can they assist with Influencers?
VAs find micro-influencers, manage affiliate links, and coordinate product seeding campaigns.
Plus
Do they handle support tickets?
VAs manage tools like Zendesk or Gorgias to handle tracking requests, returns, and complaints.
Plus
Can they manage Shopify/Amazon?
Yes; they handle product uploads, description SEO, and inventory syncing across platforms.
Plus
How are Virtual Assistants skills verified in this directory?
Every provider in this directory undergoes a 2026 "Skill Attestation" check, verifying they are certified in the latest agentic orchestration tools, prompt engineering, and cross-platform automation workflows.
Plus
Can Virtual Assistants assist with 2026 Digital Asset management?
Yes; specialized Virtual Assistants help manage and secure digital legacies, including tokenized assets, encrypted vaults, and automated estate instructions, ensuring your digital footprint is organized and secure.
Plus
What is "Human-in-the-Loop" Research for Virtual Assistants?
It is a hybrid workflow where AI agents gather thousands of data points and the Virtual Assistant performs the final layer of human verification and synthesis, delivering a "Simulation-Ready" executive summary for decision-makers.
Plus
Do Virtual Assistants handle multi-timezone coordination?
Modern Virtual Assistants firms listed here utilize "Follow-the-Sun" shift models and AI-driven scheduling logic to ensure 24/7 global coverage and zero-latency communication across international teams.
Plus
What is the value of the Fractional EA model in this directory?
The Fractional EA model allows businesses to hire high-level, strategic Virtual Assistants for 10–20 hours per week, providing C-suite quality administrative support at a mid-market price point suitable for scaling firms.
Plus
How do directory providers handle Virtual Assistants data privacy?
Vetted Virtual Assistants companies utilize hardware-encrypted vaults and private, non-public LLM instances to ensure your sensitive corporate IP and passwords are never leaked into public AI training sets.
Plus
What is Predictive Inbox Management for Virtual Assistants?
This is a premium service where Virtual Assistants use intent-based AI to triage your email, drafting responses for routine inquiries and only escalating messages that require human critical thinking and emotional intelligence.
Plus
Can Virtual Assistants manage autonomous AI agents?
Yes; in 2026, Virtual Assistants act as "Agent Managers," responsible for auditing your company's autonomous inbox bots and research agents to ensure they remain accurate, ethical, and free of brand hallucinations.
Plus
How does Meeting Intelligence integrate with Virtual Assistants?
Top-tier Virtual Assistants in this directory deploy AI agents to record, transcribe, and—most importantly—extract multi-platform action items from meetings, instantly syncing them with tools like ClickUp, Asana, or Monday.com.
Plus
What defines an AI-Augmented Virtual Assistant in 2026?
An AI-Augmented Virtual Assistant is a professional who utilizes agentic AI stacks to automate 70% of manual workflows (scheduling, data synthesis, and CRM entry), allowing them to focus on high-level executive strategy for your business.
Plus
Can the agency support scaling order volumes during sales events?
Ask whether they can allocate additional staff during promotions holiday sales or peak demand periods.
Plus
How should customer data be protected in e-commerce operations?
Confirm secure CRM systems and compliance with payment and data security standards.
Plus
What reporting should an e-commerce VA agency provide?
Request regular reports on sales performance inventory levels and listing optimization metrics.
Plus
How do agencies maintain product listing accuracy?
Ask about quality control procedures for product descriptions pricing updates and inventory synchronization.
Plus
What platforms should e-commerce VAs support?
Verify expertise in platforms such as Shopify Amazon Seller Central WooCommerce or BigCommerce.
Plus
How can you evaluate an e-commerce VA agency’s operational experience?
Ask for examples of product listing management marketplace optimization or order processing work.